Como grupo editorial, estamos orgullosos de decir que somos creadores de best-sellers, que pasan de ser éxitos locales a éxitos nacionales. Apostamos tanto por autores reconocidos como por autores noveles y nos interesamos en ampliar y renovar nuestro catálogo de manera constante. Como actores activos de la cultura, nuestro horizonte es ofrecer libros que participen de la construcción colectiva de contenidos de calidad.
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About E-planet E-planet Educational Services is an international organisation created by a dedicated and enthusiastic team of experts on education, marketing and development. Our goal is to provide our partners, students and customers with top-level services and products. That is why we have developed a unique, fully integrated company for ESL (English as a Second Language) educational services and business training. We combine traditional methods with cutting-edge technology to achieve a variety of purposes!
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The assessment of nursing and care needs and the organisation and quality assurance of nursing care are key tasks performed by nursing staff. This also includes administering medication, something which requires sound organisation, control, implementation and documentation. Nurses observe whether medication is taken consistently, has the desired effect, and whether undesirable side effects occur. The drug product as a „special commodity“ – whether in inpatient long-term care, in outpatient care, or in hospital – requires special knowledge concerning - correct storage, - the pharmacological effect, and - appropriate application. This book is geared towards the diseases and symptoms of people requiring nursing or care. All the important facts concerning the use of medicines are presented here in an understandable manner, focusing on the essentials. Numerous illustrations and practical tips provide the link to everyday nursing care. It is the ideal textbook and reference work for nursing and care assistants as well as nursing professionals.
This book offers a new critical framework for understanding the processes of politicising and gendering care for older people and their manifestations in several European contexts. It interrogates how care for older adults varies across time and place while searching for an in-depth comprehension of how it becomes an arena of political struggle and the object of public policy in different countries and at various societal and political levels. It brings together multidisciplinary contributions that examine the issue of care for older people as a political concern from many angles, such as problematising care needs, long-term care policies, home care services, institutional services and family care. The contributions reveal the diversity of situations in which the processes of politicising and gendering care for older adults overlap, contradict or reinforce each other while leading to increased gender (in)equalities on different levels.
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This transitional care practice manual offers nursing theory rationales and nursing practice implementations of transitional care. The author explains how to anticipate and avoid breaks in care when transferring from health care facilities and how to manage and stabilize life transitions, clarifies the concept of transitional care, its meaning, development, ethics, and training opportunities, and offers practical examples for planning and implementing transitional care from outpatient care, for institutionalization situations, and for people with chronic illnesses, immigrant backgrounds, long-covid syndrome, and self-neglect.
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If medicines are prepared or blistered in advance, this not only saves time during the course of nursing care but also prevents medication errors. Section 34 of the German Ordinance on the Operation of a Pharmacy (ApBetrO) regulates the procedure and at the same time stipulates staff training. This is the perfect tool to use! The whole field of preparing and blistering, presented on 43 slides: - Basics: definitions and statutory requirements - Requirements: rooms, staff, hygiene, and occupational safety and health - Prerequisites: quality and plausibility - Drug products: whitelist and blacklist - Manufacture: from deblistering to labelling The content of the 2nd edition has been updated. The volume now contains many new photos and illustrations. Training slides, explanatory text and the form for documenting the training can be found as usual on the tabletop display and for download. Whether new employees or old hands – everyone benefits!
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Ready for telepharmacy? Digitalisation is not only increasingly influencing our private lives, it is also playing an ever greater role in the healthcare sector. For example, digitalisation in the form of telepharmacy can significantly improve comprehensive patient care. This book shows how telepharmacy makes it possible to tap into new target groups and thus strengthen brick-and-mortar pharmacies. In addition, it suggests a wide range of possible ways of implementation, from individual patient consultations to telepharmaceutical lectures. In addition to the opportunities offered by telepharmacy, the authors also discuss • how telepharmaceutical services can be integrated into existing workflows, • how telepharmacy can enable employees to work from home, and • which technical and legal aspects need to be considered, especially regarding data protection. Telepharmacy can be used to expand the pharmacy‘s digital offering. Practical examples and checklists make it easier to get started.
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Emotional intelligence (EI) is the capability to recognize one's own emotions and those of others. The use of emotional information guides thinking and behavior, allowing adjustment of emotions to adapt to environments. As tourism and hospitality services are produced and consumed simultaneously, with a high level of contact between employees and customers, the development of EI of employees in tourism and hospitality establishments is vital. This book has a skills-based approach and explains how emotional intelligence can be developed in tourism and hospitality students and employees.
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How do patients experience waiting, what consequences does it have for them, and how can healthcare professionals help waiting and bored patients? This handbook describes how healthcare professionals can treat waiting patients professionally. It focuses on waiting situations in hospitals with outpatient care, emergency admission, and inpatient care, as well as in medical practices and therapists’ offices. The author clearly demonstrates to hospital managers and practice owners the existential importance of trained staff in achieving high-quality outcomes. Target Group: Nurses, midwives, medical professionals, doctors, therapists, medical assistants, pharmaceutical assistants, radiology technicians
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This book discusses the various basic monitoring techniques available for emergency patients. The book elaborates on and explains monitoring techniques that can be easily performed in basic ER clinics and primary care clinics. This includes blood pressure, capnography, ECGs, pulse oximetry, and point of care monitoring ranging from the physical exam to bedside diagnostic tests like PCV/TP, urine specific gravity, blood glucose, and lactate. Each chapter is structured in the following way: basic physiology as related to the monitor, how the monitor/piece of equipment works, pros and cons of the monitor/piece of equipment, when not to trust the monitor, and clinical applications/examples of how to use the monitor in clinical settings.
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Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond.
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Robust health care systems are paramount for the health, security, and prosperity of people and countries as a whole. This book provides for the first time a chronicle of the struggle for, and eventual success of, universal health coverage (UHC) in Tanzania. Beginning with an introduction to primary health care in the country, from its historical foundations to the major milestones of implementation, this book then considers stewardship of this important aspect of health systems over time. Written in a way to allow the application of lessons learned to other countries' contexts, this book covers: - Policy and governance issues such as leadership, human resources, and financing of health systems; - Practical aspects of health system delivery, including supply chains, community care, new technologies, and the integration of services for particular population groups; - The impact and mitigation of global events on health systems, such as resilience and preparedness in the light of disease outbreaks or climate change, and social, commercial, and political influences. Concluding with a look to the future, forecasting the changes and new solutions needed to adapt to a changing world, this book is a valuable reference for policy makers, global health practitioners, health system managers, researchers, students, and all those with an interest in primary health care and reforms - both in Tanzania and beyond.
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This book is available as an open access ebook under a CC-BY-NC-ND licence. At a time when payment is claiming a greater place than ever before within the NHS, this book provides the first in-depth investigation of the workings, scale and meaning of payment in British hospitals before the NHS. There were only three decades in British history when it was the norm for patients to pay the hospital; those between the end of the First World War and the establishment of the National Health Service in 1948. Payment played an important part in redefining rather than abandoning medical philanthropy, based on class divisions and the notion of financial contribution as a civic duty. With new insights on the scope of private medicine and the workings of the means test in the hospital, as well as the civic, consumer and charitable meanings associated with paying the hospital, Gosling offers a fresh perspective on healthcare before the NHS and welfare before the welfare state.
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The long-term retention of top performers is of great economic relevance for companies. Unwanted staff turnover generates high costs in companies and is often accompanied by losses in terms of quality, customer satisfaction and productivity. In addition, it is becoming increasingly difficult to recruit good specialists and managers on the labor market. Based on the current state of research, this book describes guidelines for the systematic analysis of reasons for staff turnover and provides practical recommendations for how to retain top performers (e.g., conducting retention interviews, designing attractive career paths). It also explains how classic HR tools, such as employee surveys or team meetings, can help prevent unwanted turnover. The topics presented range from the initial training, through discussions to clarify expectations, to exit interviews and typical problems encountered when implementing turnover management. Special emphasis is placed on the question of what both immediate superiors (e.g. team leaders) and those responsible for personnel and organizational development as well as the management can do to prevent unwanted staff turnover. Case studies from various industries (e.g. production, retail, care) round off this book. For:• professionals in leadership positions• HR managers• personnel and organizational developers• business consultants, coaches, and supervisors• personnel psychologists• students and teachers of industrial, business andorganizational psychology as well as businessadministration
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This book is available as an open access ebook under a CC-BY-NC-ND licence. Through its study of diabetes care in twentieth-century Britain, Managing diabetes, managing medicine offers the first historical monograph to explore how the decision-making and labour of medical professionals became subject to bureaucratic regulation and managerial oversight. Where much existing literature has cast health care management as either a political imposition or an assertion of medical control, this work positions managerial medicine as a co-constructed venture. Although driven by different motives, doctors, nurses, professional bodies, government agencies and international organisations were all integral to the creation of managerial systems, working within a context of considerable professional, political, technological, economic and cultural change.
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This book is a collection of articles by anthropologists and social scientists concerned with gendered labour, care, intimacy and sexuality, in relation to mobility and the hardening of borders in Europe. Interrogating the relation between physical, geopolitical borders and ideological, conceptual boundaries, it offers a range of vivid and original ethnographic case studies that will capture the imagination of anyone interested in gendered migration, policies of inclusion and exclusion, and regulation of reproduction and intimacy. The book presents ethnographic and phenomenological discussions of people's changing lives as they cross borders, how people transgress and reshape moral boundaries of proper gender and kinship behaviour, and moral economies of intimacy and sexuality. It also focuses on migrants' navigation of social and financial services in their destination countries, putting questions about rights and limitations on citizenship at the core.
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Introducing and integrating new employees successfully, also known as “onboarding”, is of central importance for every company and a core task of Human Resource management / personnel work. Successful onboarding not only avoids mistakes, accidents, and stress, but also initiates learning processes, the development of commitment and promotes team spirit among employees. This book makes it clear that onboarding starts with recruitment and that different priorities have to be set depending on the target group. Key measures that can contribute to the successful integration of new employees are described: realistic job previews, the use of informal recruitment methods, integration by supervisors and colleagues, training and orientation programs, sponsorship and mentoring systems, coaching and supervision, trainee programs, team development, the use of social media and financial incentives. Basic principles, mechanisms of action, evaluation results and case studies are presented. For:• managers, personnel managers• personnel and organizational developers• trainers, consultants, supervisors• personnel psychologists, students and lecturers ofindustrial, business and organizational psychologyas well as business administration
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Out of His Mind interrogates how Victorians made sense of the madman as both a social reality and a cultural representation. Even at the height of enthusiasm for the curative powers of nineteenth-century psychiatry, to be certified as a lunatic meant a loss of one's freedom and in many ways one's identify. Because men had the most power and authority in Victorian Britain, this also meant they had the most to lose. The madman was often a marginal figure, confined in private homes, hospitals, and asylums. Yet as a cultural phenomenon he loomed large, tapping into broader social anxieties about respectability, masculine self-control, and fears of degeneration. Using a wealth of case notes, press accounts, literature, medical and government reports, this text provides a rich window into public understandings and personal experiences of men's insanity.
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Make it simple! The pharmacy can do more than just provide medicines. In this book, two smart authors show what ideas are out there for pharmacy services and how they can be offered. This involves much more than just the pharmaceutical services that are paid for. Digitalisation makes many things possible. Optimised operational processes, broad knowledge and skills become further services that offer good opportunities for the on-site pharmacy. Here you can read about • what contemporary services are available, how they can be introduced, and what they should cost, • why telemedicine and appointment booking software can be helpful strategies, and • how pharmacies can effectively counter the mail-order trade. From the content: pharmaceutical counselling in and outside the pharmacy on health topics, prevention and medicinal products, services for specific target groups, distributing and blistering, vaccination, determination of physiological values and much more.
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This book carefully designs the pre pregnancy preparation plan, analyzes and solves the related problems, guides the pre pregnancy daily life and daily life, psychological preparation, physical care, nutritional diet and other aspects, makes full preparation for pregnancy, and helps the pregnant women to understand the focus issues such as pre pregnancy examination, disease treatment that hinders pregnancy, the care of infertile families and the means of assisted reproduction.
