Wait, But Do It Right!
A Practical Handbook on Managing Waiting Patients
by German Quernheim
How do patients experience waiting, what consequences does it have for them, and how can healthcare professionals help waiting and bored patients?
This handbook describes how healthcare professionals can treat waiting patients professionally. It focuses on waiting situations in hospitals with outpatient care, emergency admission, and inpatient care, as well as in medical practices and therapists’ offices. The author clearly demonstrates to hospital managers and practice owners the existential importance of trained staff in achieving high-quality outcomes.
Target Group: Nurses, midwives, medical professionals, doctors, therapists, medical assistants, pharmaceutical assistants, radiology technicians
All rights available
Hogrefe is the leading scientific publisher for psychology, psychiatry, and mental health in Europe. These core areas are supplemented by publications in the fields of nursing, healthcare, and medicine.View all titles
- Publisher Hogrefe, vorm. Verlag Hans Huber
- Orginal LanguageGerman
- ISBN/Identifier 9783456855165
- Publication Country or regionSwitzerland
- Primary Price 29.95 EUR
- ReadershipProfessional and Scholarly
- Publish StatusPublished
- Original Language TitleWarten, aber richtig! - Praxishandbuch zum Management wartender Patienten
- Copyright Year2017
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