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      • Rights Expert

        Rights Expert Literary and Licensing Agency is representing in Romania, directly or through other agents, more than 45 publishing houses and imprints (mainly from UK and USA). Part of the publishers represented in Romania agreed to give us the international representation for other CEE territories: Poland, Czech Republic, Slovakia, Hungary, Croatia, Slovenia, Serbia, Bulgaria. Rights Expert Literary and Licensing Agency is having a portfolio of creative, independent and flexible publishers from domains like: Children and Young Adult books (non-fiction): activity books, color and stickers books. Children and Young Adult books (fiction): picture books (trendy in all the markets); story books; novels; comic magazines and books. Adult non-fiction: Self-help, Health, Body, Mind & Spirit etc. Adult fiction

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      • Trusted Partner

        Indie Experts Publishing and Author Services

        Publishing 3.0 and Author services for non-fiction specialists who care about influencing with high quality content.

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      • Trusted Partner
        Customer Experience Management in the Caribbean
        September 2024

        Customer Experience Management in the Caribbean

        Concepts, Case Studies and Challenges

        by Leslie-Ann Jordan, Anne P. Crick, Paul Anderson, Elaine Commissiong, Noel M. Cowell, G. Anthony Ferguson, Koen Hietbrink, Jacqueline Huggins, Michelle McLeod, Candice Petgrave, Juliana Samuel, Trevor A. Smith, Tiersa Smith-Hall, Evora Mais Thompson, Sumit Verma, Nadane Y. Wright

        Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond.

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      • Trusted Partner
        Managing Hospitality Experiences
        Business, Economics & Law
        April 2020

        Managing Hospitality Experiences

        by Alexandra J Kenyon, Peter Robinson, James Musgrave

        Experience is a crucial part of the hospitality industry, and must be carefully managed if it is to succeed. The first textbook to focus on experience specifically, this book provides a full and detailed insight into the ways in which experiences are designed and delivered. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management, and strategy, while considering hospitality operations within their wider geo-social and geo-environmental settings. Including a range of important contemporary topics such as overtourism, resilience and ethics, it is supported throughout by learning objectives, case studies, review questions, links to videos and further reading suggestions, and forms an invaluable read for students of hospitality and event management.

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      • Trusted Partner
        Critical theory and feeling
        Humanities & Social Sciences
        July 2021

        Critical theory and feeling

        The affective politics of the early Frankfurt School

        by Simon Mussell

        This book offers a unique and timely reading of the early Frankfurt School in response to the recent 'affective turn' within the arts and humanities. Resisting the overly rationalist tendencies of political philosophy, it argues that critical theory actively cultivates a powerful connection between thinking and feeling, and rediscovers a range of often neglected concepts that were of vital importance to the first generation of critical theorists, including melancholia, hope, (un)happiness, objects and mimesis. In doing so, it brings the dynamic work of Walter Benjamin, Theodor Adorno, Ernst Bloch and Siegfried Kracauer into conversation with more recent debates around politics and affect. An important intervention in the fields of affect studies and social and political thought, Critical theory and feeling shows that sensuous experience is at the heart of the Frankfurt School's affective politics.

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        The Professional Handbook of Cider Tasting
        December 2019

        The Professional Handbook of Cider Tasting

        by Travis Alexander, Brianna Ewing

        In recent years, with the rise of the craft beverage movement, the cider industry has been through a period of rapid commercial and non-commercial growth. Tasting and quality control is a core aspect of successful cider making and it is essential for industry and researchers to characterize cider using a standard, quantifiable metric. This book is a research-based text for understanding both the theory and practice of effectively evaluating the sensory properties of cider. The Cider Tasting Professional Handbook includes content on the physiological basis of sensory evaluation, effective profiling of sensory evaluation, types and styles of cider, origins of cider quality attributes and direction for pairing cider with foods. The book also: - Covers a broad range of cider tasting techniques with associated technical explanations. - Provides data and research-driven information. - Contains sample sensory evaluation sheets, a tasting wheel, and guidance for creating fresh cider sensory standards and the utilization of various apple cultivars. Including a summary of the current global cider styles, this is an invaluable resource for commercial cidermakers, non-commercial cidermakers, students on cider production courses, researchers and other industry and stakeholder personnel.

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        Spectacles and the Victorians
        Humanities & Social Sciences
        August 2023

        Spectacles and the Victorians

        Measuring, defining and shaping visual capacity

        by Gemma Almond-Brown

        This is the first full-length study of spectacles in the Victorian period. It examines how the Victorians shaped our understanding of functional visual capacity and the concept of 20:20 vision. Demonstrating how this unique assistive device can connect the histories of medicine, technology and disability, it charts how technology has influenced our understanding of sensory perception, both through the diagnostic methods used to measure visual impairment and the utility of spectacles to ameliorate its effects. Taking a material culture approach, the book assesses how the design of spectacles thwarted ophthalmologists' attempts to medicalise their distribution and use, as well as creating a mainstream marketable device on the high street.

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      • Trusted Partner
        Visitor Experience Design
        Business, Economics & Law
        August 2017

        Visitor Experience Design

        by Noel Scott, Jun Gao, Jianyu Ma, Pierre J Benckendorff, Ana Claudia Campos, I-Ling Chen, Peiyi Ding, Rouven Doran, Afiya Holder, Shan Jiang, Svein Larsen, Dung Le, Kuan-Huei Lee, Shanshi Li, Xiang Li, Wei Liu, Júlio Mendes, Brent Moyle, Liubov Skavronskaya, Beverley Sparks, Patricia Valle, Gabby Walters, Ying Wang, Katharina Wolff, Laurie Wu, Lihua Gao

        Most discussion of visitor experiences uses a behavioural or managerial approach where the way the visitor thinks is ignored - it's a black box. Visitor Experience Design is the first book of its kind to examine best practice in creating and delivering exciting and memorable travel and visitation experiences from a cognitive psychological perspective - it opens the black box. The chapters draw on recent findings from cognitive psychology, cognitive science and neuroscience to provide a basis for a better understanding of the antecedents of a memorable experience, including: · The psychological process of the formation or creation of a visitor's experiences · Psychological aspects of tourism experiences such as attention, emotion, memory and mindfulness · Pre-stage experience: customer inputs such as knowledge, myths, values and memories from previous travel · On-site experience: co-creation processes · Post-stage experience: immediate and long term outcomes including happiness and well-being · Experience design cases Tourism, hospitality and event managers seek to provide WOW experiences to their visitors through better design and management.This book encourages the discussion of different facets of experience design such as emotions, attentions, sensations, learning, the process of co-creation and experiential stimuli design. It will be of interest to tourism researchers and postgraduate students studying tourism management, marketing and product design.

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      • Trusted Partner
        Cinematic Ethnography
        Humanities & Social Sciences
        January 2025

        Cinematic Ethnography

        Experiencing cultures through some audiovisual practices

        by Laurent Van Lancker

        Cinematic ethnography proposes an interdisciplinary approach to theories and practices at the intersection of art, anthropology and cinema. The book proposes a model of collective aesthetics and collaborative filmmaking, going beyond the straightforward representation of reality that is so prevalent in visual anthropology and film studies. This book explores the practices of filmmakers who utilise sensory collaborative approaches to convey diversity of knowledge. It affirms that the more we allow cinema to infuse audio-visual transmissions of reality, the more we might be able to experience the evoked reality. The book proposes a dialogic journey, inviting the reader to pause during the reading of the book to watch some of the author's films, which exemplify the discussed theories and practices. This innovative work from a practising filmmaker and visual anthropologist invites us to rethink how our cinematic practices, rather than aiming at factual representation and description, might instead contribute to a collaborative understanding of intercultural dialogue and shared knowledge. For those interested in visual anthropology, documentary film or broader questions about the nature of art and representation, Cinematic ethnography is a thought-provoking invitation to see - and tell - things differently.

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        Creating character
        Literature & Literary Studies
        May 2023

        Creating character

        Theories of nature and nurture in Victorian sensation fiction

        by Helena Ifill

        This book explores the ways in which the two leading sensation authors of the 1860s, Mary Elizabeth Braddon and Wilkie Collins, engaged with nineteenth-century ideas about personality formation and the extent to which it can be influenced either by the subject or by others. Innovative readings of seven sensation novels explore how they employ and challenge Victorian theories of heredity, degeneration, inherent constitution, education, upbringing and social circumstance. Far from presenting a reductive depiction of 'nature' versus 'nurture', Braddon and Collins show the creation of character to be a complex interplay of internal and external factors. Drawing on material ranging from medical textbooks, to sociological treatises, to popular periodicals, Creating character shows how sensation authors situated themselves at the intersections of established and developing, conservative and radical, learned and sensationalist thought about how identity could be made and modified.

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      • Trusted Partner
        Jackie Chan：Never Grow Up, Only Get Older
        Biography & True Stories
        February 2017

        Jackie Chan：Never Grow Up, Only Get Older

        by Jackie Chan, Zhu Mo

        This is an autobiography of Chinese Kongfu star Jackie Chan. The book is a true recording of this international superstar’s growth and life experience for the last 50 years. It tells us the legendary actor’s stories, and also reflects a fantastic acting age.

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      • Trusted Partner
        Beyond text?
        Humanities & Social Sciences
        February 2021

        Beyond text?

        Critical practices and sensory anthropology

        by Rupert Cox, Andrew Irving, Christopher Wright

        This electronic version has been made available under a Creative Commons () open access license. Beyond text? Critical practices and sensory anthropology is about the relationship between anthropological understandings of the world, sensory perception and aesthetic practices. It suggests that if different sensory experiences embody and facilitate different kinds of knowledge, then we need to develop new methods and more creative forms of representation that are not based solely around text or on correspondence theories of truth. The volume brings together leading figures in anthropology, visual and sound studies to explore how knowledge, sensation and embodied experiences can be researched and represented by combining different visual, aural and textual forms which it demonstrates through an accompanying DVD. The book and DVD make an argument for a necessary, critical development in anthropological ways of knowing that take place not merely at the level of theory and representation but also through innovative fieldwork methods and media practices.

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      • Trusted Partner
        Medicine, health and Irish experiences of conflict, 1914–45
        History of medicine
        October 2016

        Medicine, health and Irish experiences of conflict, 1914–45

        by Edited by David Durnin, Ian Miller

        This book explores Irish experiences of medicine and health during the First and Second World Wars, the War of Independence and the Civil War. It examines the physical, mental and emotional impact of conflict on Irish political and social life, as well as medical, scientific and official interventions in Irish health matters. The contributors put forward the case that warfare and political unrest profoundly shaped Irish experiences of medicine and health, and that Irish political, social and economic contexts added unique contours to those experiences not evident in other countries. In pursuing these themes, the book offers an original and focused intervention into a central, but so far unexplored, area of Irish medical history.

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      • Trusted Partner
        Building Human Capital in Tourism and Hospitality
        May 2025

        Building Human Capital in Tourism and Hospitality

        Perspectives from theory and practice

        by Jorge Marques, Joana A Quintela, Marília Durão, Medéia Veríssimo

        Career development in the tourism and hospitality industry has attracted greater attention, leading to a higher recognition of the relevance of formal and industry-specific education and training. New career opportunities emerge as new challenges arise, urging for ongoing and renewed debates surrounding higher-level skills and the development and optimization of human capital. Building bridges between higher education institutions, the industry, and other relevant stakeholders - primarily via needs assessment, curriculum design, and monitoring of on-the-job training practices and processes - is critical to promoting the employability of a graduate-level skilled workforce. This book takes steps towards contributing to higher valuation of tourism and hospitality jobs by: combining theoretical and practical viewpoints from scholars, researchers, and practitioners, showcasing challenges and opportunities associated with managing human capital in tourism and hospitality, offering critical and reflective perspectives on competencies development, graduate employability, and improvement of human resource management practices. It will be of interest to researchers, students, teachers, and professionals who want to further explore the area of human capital in tourism and hospitality.

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        SOUND
        Mind, Body, Spirit

        SOUND

        Profound Experiences with Chanting, Toning, Music and Healing Frequencies

        by Drs. JJ and Desiree Hurtak

        Sing the Sacred Song of Your Soul You are a musical instrument in the great song of a living universe. Join social scientists and futurists Drs. J.J. and Desiree Hurtak as they show you how sound is an integral part of who you are and how you got here-in fact, it is the sacred song of your soul.Witness the science of frequency and timeless art of sound as an instrument of-and entry point to-the Divine as Drs. J.J. and Desiree Hurtak, along with selected sacred storytellers, share their mystical experiences with sound. Sound is alive in everything, and it is tuning humanity to a brighter future. Discover how plants create music and how space is a symphony of creation. Understand archeo-acoustics and how sound is used in sacred temples. Raise your vibration as you chant mantras composed of sacred names, thoughts, and expressions. Create harmony in your life as you embrace the world of musical experience and come in tune with your truest vibrational nature.

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      • Trusted Partner
        Technology and Social Transformations in Hospitality, Tourism and Gastronomy
        May 2023

        Technology and Social Transformations in Hospitality, Tourism and Gastronomy

        South Asia Perspectives

        by Savita Sharma, Shivam Bhartiya

        This book explores the relationship between technology and social transformation in tourism, hospitality and gastronomy. It presents research and case studies, elaborating on benchmark practices adopted by tourism and hospitality professionals. In recent years, technology has transformed the tourism and hospitality industry; the chapters in this book cover areas such as guest experience and service quality, as well as operational areas such as housekeeping and waste management. Further social transformation in tourism is a result of drivers such as a growing interest in gastronomy and the use of social media; this is covered in the first part of the book. The second part outlines how communities may learn from these events. With contributions from academics, entrepreneurs, destination managers and government officials from the South Asia region, this book offers a real insight in to these areas of growing interest and provide a useful resource for those researching and studying within the areas of tourism development and hospitality.

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      • Trusted Partner
        Emotional Intelligence in Tourism and Hospitality
        Business, Economics & Law
        March 2019

        Emotional Intelligence in Tourism and Hospitality

        by Erdogan Koc

        Emotional intelligence (EI) is the capability to recognize one's own emotions and those of others. The use of emotional information guides thinking and behavior, allowing adjustment of emotions to adapt to environments. As tourism and hospitality services are produced and consumed simultaneously, with a high level of contact between employees and customers, the development of EI of employees in tourism and hospitality establishments is vital. This book has a skills-based approach and explains how emotional intelligence can be developed in tourism and hospitality students and employees.

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        UNGKU AZIZ'S VISION OF DEVELOPMENT A MUSLIM'S EXPERIENCE IN THE MODERN TIMES

        UNGKU AZIZ'S VISION OF DEVELOPMENT A MUSLIM'S EXPERIENCE IN THE MODERN TIMES

        by Muhammad Syafiq bin Borhannuddin, Hafizuldin bin Satar

        This book attempts to present the development vision of Ungku Abdul Aziz Ungku Abdul Hamid, or better known simply as Ungku Aziz (1922-2020), in a more comprehensive fashion. Ungku Aziz's vision reflects his commitment as a Muslim as well as a citizen of an emerging Muslim-majority yet a multicultural nation, and his great concern for the underprivileged. This book also attempts to situate Ungku Aziz's vision in its proper historical context, thus providing an insight into a post-colonial debate in Malaysia as well as the views and experience of a modern-educated Muslim in such context.

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        The theatrical orchestra
        The Arts
        April 2025

        The theatrical orchestra

        British music ensembles experiment with performance

        by Adrian Curtin

        The Theatrical Orchestra analyses experimental performances by British music ensembles in the twenty-first century. Orchestras are reconceiving how concerts are programmed and presented, how musicians perform, where performance can occur, and the role of the audience in the co-creation of the live event. They are embracing theatricality, thereby realising music more fully as a multi-sensory performance art. This book explains how and why orchestras are thinking theatrically about performance, and uses the work of British music ensembles as exemplars. It analyses performances by Aurora Orchestra, London Contemporary Orchestra, London Sinfonietta, Manchester Collective, Multi-Story Orchestra, Paraorchestra, Scottish Ensemble, and Southbank Sinfonia. The book bridges musicology and theatre studies to analyse the theatrical orchestra on the concert stage and beyond, addressing such topics as visuality, storytelling, physical performance, site-engaged performance, and immersive performance.

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        The senses in early modern England, 1558–1660
        Literature & Literary Studies
        February 2020

        The senses in early modern England, 1558–1660

        by Simon Smith, Jacqueline Watson, Amy Kenny

        Considering a wide range of early modern texts, performances and artworks, the essays in this collection demonstrate how attention to the senses illuminates the literature, art and culture of early modern England. Examining canonical and less familiar literary works alongside early modern texts ranging from medical treatises to conduct manuals via puritan polemic and popular ballads, the collection offers a new view of the senses in early modern England. The volume offers dedicated essays on each of the five senses, each relating works of art to their cultural moments, whilst elsewhere the volume considers the senses collectively in particular cultural contexts. It also pursues the sensory experiences that early modern subjects encountered through the very acts of engaging with texts, performances and artworks. This book will appeal to scholars of early modern literature and culture, to those working in sensory studies, and to anyone interested in the art and life of early modern England.

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