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      • United States Institute of Peace

        TheUnited States Insitute of Peace was created by the US congress as a federally funded presscreatingworks toprevent and resolve global conflict by providing education and resources to work towards peace.

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      • Stanford University Press

        Founded in 1892, Stanford University Press publishes 130 books a year across the humanities, social sciences, law, and business. Our books inform scholarly debate, generate global and cross-cultural discussion, and bring timely, peer-reviewed scholarship to the wider reading public. Numerous recent accolades include the Hayek Book Award and an NAACP Image Award nomination, while our authors and their books frequently appear in impactful media outlets such as the New York Times and NPR as well as in leading academic journals. Readers can find SUP titles at physical and online retailers around the world. At the leading edge of both print and digital dissemination of innovative research, with more than 3,000 books currently in print, SUP is a publisher of ideas that matter, books that endure.

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        Teaching, Language & Reference
        May 2025

        US diplomacy and the Good Friday Agreement in post-conflict Northern Ireland

        by Richard Hargy

        Richard Haass and Mitchell Reiss, as autonomous diplomats in the George W. Bush State Department, were able to alter US intervention in Northern Ireland and play critical roles in the post-1998 peace process. Their contributions have not been fully appreciated or understood. The restoration of Northern Ireland's power-sharing government in 2007 was made possible by State Department-led intervention in the peace process. There are few references to Northern Ireland in work examining the foreign policy legacy of the George W. Bush presidency. Moreover, the ability to control US foreign policy towards the region brought one of George W. Bush's Northern Ireland special envoys into direct diplomatic conflict with the most senior actors inside the British government. This book will uncover the extent of this fall-out and provide original accounts on how diplomatic relations between these old allies became so fraught.

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        Humanities & Social Sciences
        February 2020

        The United States in the Indo-Pacific

        by Oliver Turner, Inderjeet Parmar

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        September 2024

        Customer Experience Management in the Caribbean

        Concepts, Case Studies and Challenges

        by Leslie-Ann Jordan, Anne P. Crick, Paul Anderson, Elaine Commissiong, Noel M. Cowell, G. Anthony Ferguson, Koen Hietbrink, Jacqueline Huggins, Michelle McLeod, Candice Petgrave, Juliana Samuel, Trevor A. Smith, Tiersa Smith-Hall, Evora Mais Thompson, Sumit Verma, Nadane Y. Wright

        Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond.

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        Humanities & Social Sciences
        March 2017

        Britain in China

        by Robert Bickers

        This is a study of Britain's presence in China both at its peak, and during its inter-war dissolution in the face of assertive Chinese nationalism and declining British diplomatic support. Using archival materials from China and records in Britain and the United States, the author paints a portrait of the traders, missionaries, businessmen, diplomats and settlers who constituted "Britain-in-China", challenging our understanding of British imperialism there. Bickers argues that the British presence in China was dominated by urban settlers whose primary allegiance lay not with any grand imperial design, but with their own communities and precarious livelihoods. This brought them into conflict not only with the Chinese population, but with the British imperial government. The book also analyzes the formation and maintenance of settler identities, and then investigates how the British state and its allies brought an end to the reign of freelance, settler imperialism on the China coast. At the same time, other British sectors, missionary and business, renegotiated their own relationship with their Chinese markets and the Chinese state and distanced themselves from the settler British.

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        Born in A Great Era

        by A Record of Changes in Contemporary Lifestyle

        1978-2018, a big era. Reform and opening up have profoundly affected the changes in the way of life of the Chinese people. The manuscript replays the development of social life in China over the past 40 years of reform and opening up. It mainly sorts out the great changes in our lives in the past 40 years from the aspects of clothing, food, housing, market, love, and play. Adhering to the purpose of "a magazine and the body temperature of an era", the manuscript has a unique perspective and rich details, which can be regarded as a brief history of alternative life with warmth in this era.

      • Trusted Partner
        May 2022

        Tourism Transformations in Protected Area Gateway Communities

        by Susan L Slocum, Peter Wiltshier, John Basil Read IV, Dorothee Bohn, Andrea Zita Botelho, Kelly S. Bricker, Robert S. Bristow, Karina H. Casimiro, Rosa Suárez Chaparro, Ana Cristina Costa, Kynda R. Curtis, Margaret J. Daniels, Edieser Dela Santa, C. Michael Hall, Manuel Ramón Gonzalez Herrera, Russell M. Hicks, Julie Judkins, N. Qwynne Lackey, Natalya Lawrence, Gustavo C. X. M. P. Machado, Gianna Moscardo, Jake Powell, Sidnei Raimundo, Mary Anne Ramos-Tumanan, Milena Manhães Rodrigues, Chris Ryan, Renato de Oliveira dos Santos, Jessica A. Schottanes, Ole R. Sleipness, Maria Anunciação Ventura, Therez B. Walker

        Gateway communities that neighbour parks and protected areas are impacted by tourism, while facing unique circumstances related to protected area management. Economic dependency remains a serious challenge for these communities, especially in a climate of neoliberalism, top-down policy environments, and park closures related to environmental degradation or government budgets. The collection of works in this edited book provide bottom-up, informed, and nuanced approaches to tourism management using local experiences from gateway communities and protected areas management emerging from a decade of guidelines, rulemaking, and exclusive decision-making. Global perspectives are presented and contextualized at the local level of gateway communities in an attempt to balance nature, community, and commerce, while supporting the triple bottom line of sustainable tourism. While anticipating a post-COVID 19 global shift, readers are encouraged to think through transformation and resiliency in regard to how the flux of supply vs demand alters gateway community perspectives on tourism. Specific features of this book include: · Focus on transformations, which provides insight into the complex and dynamic nature of gateway communities. · Multidisciplinary, multi-cultural insights into protected area management. · Applied and conceptual chapters from global perspectives.

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        Basic Stimulation in Nursing

        by Christel Bienstein

        This bestselling title is a practical handbook on the concept of basic stimulation in nursing and its application for patients suffering from perceptional deficits, developmental delays and mental handicaps. It enables nurses to develop, improve and stabilize physically and mentally handicapped people with impaired perceptional, communicative and motor skills.   Target Group: Nurses

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        Un oso en la cama y un chacal en el horno

        by Avinoam Lourie y Cissy Shapiro

        Un oso en la cama y un chacal en el horno Divertidas aventuras de un zoólogo israelí especializado en la fauna silvestre Avinoam Lourie y Cissy Shapiro   ?Cuántos pueden decir que han tenido un oso en la cama, que calentaron un chacal en el horno, que fueron corneados por un corzo celoso o atacados por un tigre, que han tenido monos colgados de la araña, o que han perdido una víbora en un avión?   Las vivencias  reconfortantes, divertidas y educativas del zoólogo israelí Avinoam Lourie con una exótica variedad de animales salvajes y también con los miembros de su familia, contadas con la calidez, el humor, el ingenio y la sabiduría que bien conocen sus asiduos lectores.   Avinoam Lourie ha recibido la Medalla de Honor del Presidente de Israel, ha sido seleccionado como una de las "100 personas más importantes" de Haifa, y ha ayudado a traer a Israel varias especies en peligro de extinción.   "Como alguien que ha acompañado a Avi en el terreno, mientras enseñaba a nuevas generaciones de israelíes acerca de sus ecosistemas nativos, es una alegría compartir el dramatismo, el humor y las ideas que esta fascinante colección contiene", señala Sneed Collard III, autor y editor, que ha recibido el premio del Washington Post y del Children's Book Guild a obras de noficción.   "Muchos de nuestros amigos tenían perros, gatos y otras mascotas, ?pero nadie tenía un padre que trajera a casa un tigre, un oso o incluso un mono, como nosotros!", dice Dr. Barak Lourie (el hijo intermedio de Avinoam), Haifa, Israel.   “Él me enseñó que los animales son como la gente: trátalos de la misma manera y bien". Resumen del estudiante de una comunicación de Avinoam a la escuela secundaria media de octavo grado de Conservación de la naturaleza y ecología de Green Bay, Wisconsin, Estados Unidos.

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        Ismael et Radia aux USA

        Les États Unis

        by Jihane Andaloussi / Fadwa El Alami Moutawakkil / Youssef Al Houcine / Omar Kabbaj

        Ignite your little explorers' passion for reading with a thrilling journey through iconic landmarks and adventures! This book invites young adventurers to explore vibrant scenes from the United States, including Times Square, the Grand Canyon, and Yellowstone. Packed with an adventurous story about Radia and Ismael in the Wild West, as well as stickers, games, and coloring pages, it’s the perfect way to fuel their curiosity and imagination. Buckle up for an unforgettable adventure filled with learning and fun!

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        Journey in Trumplandia: The Rise of Populism in America

        by Tiberiu Dianu

        The book is a collection of essays about the transformation of America, which has turned from a united nation to one more divided than ever. Some pundits predict that, if things don’t change, another civil war could occur. Have we reached a point of no return? Hopefully, America is mature enough to learn from its mistakes and avoid further scars along its evolving history. "Trumplandia is a welcome addition toward understanding current events, Washington’s international policy, and the present American society; a society polarized and divided as it has not been since the Civil War.” NICHOLAS DIMA, Ph.D., Adjunct Professor and Research Associate, Nelson Institute, James Madison University, Virginia. "The book is fascinating. It provides background to, and insights into [the] current and past political history as well as offering a personal view... of the country and society. Presented in thematic form in chapters and sections, the insights offered provide a suggestive radiography...” Dr. DENNIS DELETANT, OBE, School of Foreign Service, Georgetown University, Washington DC. "There has been this backsliding in... what a truly functioning rule-of-law state is, that has proper separation of co-equal powers, which, if you don’t keep working on that, you backslide. And I am even worried about that here, in the United States right now, about backsliding.” OBIE MOORE, Esq., OLM Advisors LLC, Washington DC “Indeed, Trumplandia should be a welcome addition to any scholar, student or layman’s library, especially in its international edition. If anyone loses sleep over its challenging assertions, then it will have been well worth it.” ERNESTO MORALES HIZON, Ph.D. Candidate in American and Comparative Politics at Claremont Graduate University, Member, Integrated Bar of the Philippines ABOUT THE AUTHOR: TIBERIU DIANU has practiced law in Romania (as a corporate lawyer, judge, senior counselor at the Ministry of Justice, university professor and senior legal researcher), and in the United States (as a legal expert for the judiciary). He published several books and a host of articles in law, politics, and post-communist societies. Tiberiu currently lives and works in Washington, DC.

      • Trusted Partner
        Business, Economics & Law
        March 2019

        Private Sector Tourism in Conservation Areas in Africa

        by Susan Snyman, Anna Spenceley

        In Africa's protected areas, tourism involves numerous stakeholders interacting in various partnerships and relationships. These stakeholders include governments, communities, NGOs, the private sector, and academics. Through the use of extensive case studies from throughout Africa this book presents guidelines to ensure optimal benefits for stakeholders as well as promoting the sustainability of tourism in Africa. It includes descriptions of the various models/options for the private sector to engage in tourism in conservation areas in Africa including, amongst others, pure private sector ownership, joint ventures, tripartite agreements and government leases. The processes used to develop these partnerships - from start to finish - are covered, as well as best practices for the private sector engaging in tourism. The book provides guidance on assessing what private sector tourism options are most suitable based on guidelines of conditions and desired outcomes promoting the long-term sustainability of African tourism in protected areas.

      • Trusted Partner
        April 2022

        Tourism Planning and Development in Western Europe

        by Konstantinos Andriotis, Carla Pinto Cardoso, Dimitrios Stylidis

        For many decades, Western European countries have undertaken diverse pathways in tourism development and planning. Most have experienced fast or even unlimited growth, resulting in overtourism and, now, the introduction of policies that respect the limits of communities and the sustainability of their resources. Focusing exclusively on tourism development, planning and policy, this book draws together new voices to discuss issues across Belgium, Denmark, Faroe Islands, Finland, France, Germany, Greenland, Iceland, Ireland, Italy, Malta, Norway, Portugal, Spain, Sweden and the UK. It: - Provides both successful and unsuccessful case studies to illuminate real, practical solutions, developed by tourism scholars who are experts in their researched context countries. - Adopts a range of methodological approaches to cover diverse and less-covered areas such as industrial tourism, saltpans, natural and cultural heritage, and micro-destinations. - Considers post-COVID tourism and the significant role of tourism stakeholders in Western Europe's re-development. An invaluable collection for policy-makers, researchers and academics, this book is also an insightful source of engaging contemporary case studies for use in the classroom.

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        Business, Economics & Law
        November 2020

        Tourism in Development: Reflective Essays

        by Peter U C Dieke, Brian E M King, Richard Sharpley, Ali Thompson

        This book: - comprises reflective essays written by internationally-ranked scholars and tourism consultants with extensive experience, particularly in the developing world countries - considers extant themes, issues and challenges related to tourism and development - offers a critical and contemporary perspective on tourism's significance and role in development.

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        June 2023

        Sustainable Tourism in the Americas

        by Edward W Manning, Luis Márquez

        Sustainable Tourism in the Americas introduces the reader to the establishment of sustainable tourism across the region. It examines questions such as 'what is really meant by sustainable tourism?' Covered in eight chapters, the book discusses the evolution and application of the concept in the Americas from its origins as well as documenting established success stories of sustainable tourism policy and implementation from several countries in the Americas. The country and regional case studies critically examine what sustainable tourism means in their destination and address how in practice the concept of sustainability can be built to show results across different cultural and ecological situations ranging from local indigenous sites to urban environments. The book presents solid findings and includes content from: · research of academics and experiences of those working within the heritage setting; · recent criteria and indicators of sustainable tourism developed by GSTC and other standards, indicators and observatories work associated with UNWTO; · success stories of managing Western tourism destinations and applies relevant lessons to Americas; · Provides support to those who need to study and manage impacted destinations. It will be a valuable addition to the current lack of literature on this concept and of particular interest to those working within and studying tourism management and related themes.

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        Children's & YA
        2017

        Dance of the Wild

        by Richa Jha and Ruchi Mhasane

        Little Shilu loves to dance around naked. She wants to be like the animals; like Pirate, her cat. When her grandmother Nannu says she can’t because she is now a big girl, Shilu gets down to understanding why she can’t. Peppered with Nannu’s loving chiding, intimate grandma-granddaughter bonding over conversations, and a heart-to-heart between the mother and this little inquisitive daughter, this book is a reflection of the wild and free nature of childhood.  Rhuchi Mhasane’s soft evocative illustrations rendered in pencil with watercolour, and put together digitally, create a dreamlike charm. Richa Jha’s gentle, affectionate and lyrical text takes the reader into the mind of the little girl who can’t wait to get the answers to her ‘Why can’t I?’

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        Business, Economics & Law
        September 2022

        Diario de un defensor de pibes chorros (Journal of a juvenile delinquent's defender)

        by Julian Axat

        This book chronicles Julián's journey to his role as a juvenile defender in the province of Buenos Aires, from which they sought to oust him through harassment and political trials. Others would follow the path he paved: those trained by him, officials and defenders who, witnessing his work, learned to commit to the adolescents and their heart-wrenching stories that he brought to light and presents to us again in these tales.

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