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      • Trusted Partner
        Business, Economics & Law
        June 2016

        Creating Experience Value in Tourism

        by Peter Björk, Nina K Prebensen, Prakash Chathoth, Joseph S Chen, M. Joseph Sirgy, Muzaffer Uysal, Graham M S Dann, Tove I. Dahl, Lidia Andrades Caldito, Haywantee Ramkissoon, Vincent Magnini, Øystein Jensen, Line Mathisen, Akan Yanik, Tor Korneliussen, Xiaojuan Yu, Bruce Prideaux, Lena Mossberg, Ossi Pesämaa, Young-Souk Lee

        As the field of tourism grows in maturity and scientific sophistication, it is important to fully understand the breadth and depth of vacation experience value. Current research delivers a multitude of approaches to value creation, represented here as a set of definitions, perspectives, and interpretations of how tourists, as customers, create value alone and with others. Providing an analytical and systematic clarification of the approaches, this book suggests an understanding of the differences, offering new and practical knowledge for tourism scholars and professionals to highlight the relevance of the concept to firms and organizations. Including a framework to distinguish among key resources or antecedents of customer value, this book also considers consumer behaviour and factors affecting value creation from physiological and psychological perspectives. Concluding with a summary of the areas for future research, it is a valuable resource for researchers of tourism, leisure and recreation. ; This book evaluates vacation experience value, as it is created and co-created by the tourist engaging in the experience, for himself, other tourists and the tourism firm. Providing a framework to distinguish among key resources or antecedents of customer value, this book also considers consumer behaviour. ; I: Preface1: Co-creation of Tourist Experience: Scope, Definition and Structure2: Dynamic Drivers of Tourist Experiences3: Tourist Experience Value: Tourist Experience and Life Satisfaction4: Conceptualization of Value Co-creation in the Tourism Context5: Why, Oh Why, Oh Why, Do People Travel Abroad?6: Revisiting Self-congruity Th eory in Travel and Tourism7: Moving People: A Conceptual Framework for Understanding How Visitor Experiences can be enhanced by Mindful Attention to Interest8: Co-creation of Experience Value: A Tourist Behaviour Approach9: Authenticity as a Value Co-creator of Tourism Experiences10: Experience Co-creation Depends on Rapport-building: Training Implications for the Service Frontline11: Approaches for the Evaluation of Visitor Experiences at Tourist Attractions12: Storytelling in a Co-creation Perspective13: Tourist Information Search: A DIY Approach to Creating Experience Value14: Co-creation of Value and Social Media: How?15: Prices and Value in Co-produced Hospitality and Tourism Experiences16: Value Creation: A Tourism Mobilities Perspective17: Guide Performance: Co-created Experiences for Tourist Immersion18: Value Creation and Co-creation in Tourist Experiences: An East Asian Cultural Knowledge Framework Approach19: Challenges and Future Research Directions

      • Trusted Partner
        Nature, the natural world (Children's/YA)
        March 2020

        Earth Takes a Break

        by House, Emily

        From children's book author Emily House comes a wonderful story that re-connects us with our planet. A modern fable inspired by recent events, Earth Takes a Break is a touching picture book jam-packed with fun illustrations and woven together with a message of hope. When Earth feels unwell, she goes to the doctor to ask for help. What the doctor prescribes seems impossible to Earth, until she wakes the next day to find a surprising change!

      • Trusted Partner
        December 2024

        Rural SME Business Management

        The Human Factor

        by Peter L Nuthall

        This book is about managerial ability and how it might be assessed and improved, and it focuses on rural Small and Medium Enterprises (SMEs). Traditionally, business studies have seldom covered the manager as a person and a decision maker in any great depth. Personnel management, production economics, financing, operations analysis techniques, etc. tend to be emphasized but the personal attributes of the decision makers have as much influence on success as the rules of good decision making. This book aims to correct this imbalance. The human characteristics of managers that define how a manager operates are explored, as are their impact on managerial ability. The details of the competencies a manager must possess are also presented and discussed as well as potential detracting biases. The book concludes with methods and techniques covering personal characteristic changes and associated managerial improvement. The concepts and conclusions of this book are all based on a body of research, excerpts of which are quoted in the text, drawn from the rich sources available in the international literature. Case studies describing successful managers and management advisors are used throughout. · First book which specifically focuses on human factors and decision making for SME managers. · Introduces new research specifically on the quantification of intuition, the primary decision making method used in SMEs. · Contains essential material required by researchers of decision making processes, business studies teachers, and extension workers from the world of SME business.

      • Trusted Partner
        Business, Economics & Law
        July 2024

        The business of time

        A global history of the watch industry

        by Pierre-Yves Donzé

        The business of time presents a comprehensive history of the global watch industry from the mid-nineteenth century to the present. Watch production in the twenty-first century is concentrated in three countries: Switzerland, Japan and China. The industry is dominated by a dozen or so large companies, including the Swatch Group, Richemont, LVMH, Seiko and Fossil. But a hundred years ago the picture was dramatically different. Over the course of a century, Great Britain, France, the United States and Russia saw the manufacture of watches disappear from their territory. At the same time, Hong Kong went from being a subcontractor of watch components to an intermediary between Chinese factories and the world market. Revealing the conditions that drove the spread of watch production around the globe, The business of time explains how multinationals emerged to dominate the industry and highlights how Swiss companies were able to establish themselves as the undisputed leader in luxury watches.

      • Trusted Partner
        Business, Economics & Law
        June 2019

        China-Africa Economic and Trade Cooperation:

        Case Studies and Plans

        by Secretariat of the First China-Africa Economic and Trade Expo Organizing Committee

        China-Africa Economics and Trade Cooperation: Case Studies and Plans comes in 3 languages: Chinese(2 volumes), English(2 volumes), and French(2 volumes). This book series include 101 excellent case studies , which related to 21 Chinese provinces and cities and 31 countries in Africa, containing agriculture, manufacturing, commerce and trade, infrastructure, industrial parks, energy and mining, financing and other fields in China-Africa economic and trade cooperation. This set of books is practical and useful for all readers. In addition, the book gives the vivid interpretation on the concept of common prosperity, win-win cooperation, mutual negotiation and construction, shared innovation and progression of Belt and Road Initiative.

      • Trusted Partner
        Humanities & Social Sciences
        January 2012

        The business of everyday life

        Gender, practice and social politics in England, c.1600–1900

        by Beverly Lemire, Pamela Sharpe, Penny Summerfield, Lynn Abrams, Cordelia Beattie, Kim Latham

        From 1600 to 1900 a growing consumerism fired the English economy, shaping the priorities of individuals, and determining the allocation of resources within families. Everyday business might mean making a trip to the pawnbroker, giving a loan to a trusted friend of selling off a coat, all to make ends meet. Both women and men engaged in this daily budgeting, but women's roles were especially important in achieving some level of comfort and avoiding penury. In some communities, the daily practices in place in the seventeenth century persisted into the twentieth, whilst other groups adopted new ways, such as using numbers to chart domestic affairs and turning to the savings banks that appeared in the nineteenth century. In the material world of the past and in the changing habits of earlier generations lie crucial turning points. This book explores these previously under-researched patterns and practices that gave shape to modern consumer society. ;

      • Trusted Partner
        March 2022

        The History and Evolution of Tourism

        by Prokopis A Christou

        This book provides an overview of the history and evolution of tourism to the present, and speculates on possible and probable change into the future. It discusses significant travel, tourism and hospitality events while referring to tourism-related notions and theories that have been developed since the beginnings of tourism. Even so, its scope moves beyond simply a detailed historical account of facts and events from the past and attempts to bridge these with contemporary issues, challenges and concerns, so that readers can connect tourism past with the present and future, which helps with decision making and even the development of new theories. Despite its academic orientation, the book is written in an approachable style enabling a clear and solid understanding of how tourism has evolved through the centuries. It uses several practitioner-linked, real-life examples and case studies derived from organisations and enterprises across all aspects of the tourism, travel and events industries. This book will be of great interest to academics, practitioners and students from a wide variety of disciplines, including tourism, hospitality, and events, sociology, psychology and human geography.

      • Trusted Partner
        March 2021

        Bonbon and Blanket

        by Emily House

        A new children's picture book by author Emily House (of Earth Takes a Break) brings us the heartwarming tale of Bonbon and Blanket and the lengths we'll go to hold onto those we love. A great pick for a kids' bedtime storybook! Bonbon and Blanket’s friendship is full of fun and adventure, but the pair very soon discover that not every adventure is of their own choosing!

      • Trusted Partner
        Humanities & Social Sciences
        2014

        History of Ukraine from KGB Secret Files

        by Volodymyr Viatrovych

        The unknown and classified KGB history of the largest country in Europe - Ukraine is the history of people, events, documents and files. The files have answers to many questions. The most important of which - why did a war begin again in Europe? Why is it so important for Russia to conquer Ukraine? Why are Ukrainians putting up such a powerful resistance? Historian Volodymyr Viatrovych, who declassified the secret archives of the Soviet special services from the Cheka to the KGB, talks about the history of Ukraine, the USSR and Eastern Europe from 1918 to 1991. The reader, is offered, along with various heroes and traitors, those who thought they were in control of events, and those who thought they had no power over them, to recreate the nearly century-old chess game between the Ukrainian liberation movement and the creators of the "prison of nations." Described in reports and recreated by a historian, this work looks at the cunning “special operations”, deadly moves, information wars and complex games among several players that are all an attempt to find an answer to the question: what creates our destiny - human will or circumstances?

      • Trusted Partner
        Humanities & Social Sciences
        August 1995

        British Business History, 1720–1994

        by J. F. Wilson

        This textbook covers over three centuries of British business history from 1720 to the present day. Wilson argues that company culture has been the most important component in the evolution of business organisations and management practices. The influence of business culture on firms' structure, sources of finance, and the background and training of senior managers are investigated to show its pivotal importance in determining business performance. The book also examines how British business adapted to changing economic, institutional and socio-cultural environments yet failed to develop the kind of managerial hierarchies typified by American and German corporations. Wilson uses an extensive number of case studies to support his conclusions. The book covers the subject chronologically with an extra chapter comparing Britain's experience with the USA, Germany and Japan. ;

      • Trusted Partner
        January 2021

        Processes that Shape the Earth, Third Edition

        by Sophia Chen and David M. Thompson, Ph.D.

        On Earth, nothing is still. Mountains rise and fall. Tides ebb and flow. Even the continents themselves are on the move. Beneath the surface, a restless engine powers earthquakes, volcanic eruptions, and the shifting of continents. Above ground, the sun causes the wind to howl, rain to pour, rivers to churn, and oceans to swell with waves. Processes That Shape the Earth, Third Edition surveys these forces and the ways they sculpt the planet. The modern theory of plate tectonics is introduced, along with other pertinent topics in physical geology. Several chapters add relevant historical context, presenting readers with fascinating discussions of Earth's origin, its history over billions of years, and the recent changes that have resulted from human activity.

      • Trusted Partner
        Cooking & food (Children's/YA)
        2021

        How to Open a Restaurant. A Magic Guide to the Restaurant Business

        by Masha Serdiuk

        An one-of-a-kind guide for children 9+ on how to open a restaurant. Created and published in cooperation with Dmitro Borysov, a famous Ukrainian chef and owner of a popular family of restaurants. This book teaches business thinking and takes the young readers behind the scenes of a successful restaurant network. What is a business model and how to create it? How to name your restaurant? How to equip a kitchen? Where to get money for your own restaurant? Adorably illustrated, this book is a pleasure to read even if you are not going to open a restaurant. Though, who knows?

      • Trusted Partner
        September 2023

        My Bank Washes Greener

        Eco lies told by the finance sector

        by Bernd Villhauer

        — By the expert in ethical business — Once you have finished this, you will never fall for green financial lies again — Global Ethic Institute (Weltethos- Institut) network And suddenly every bank is sustainable. This truly necessary "debate book" explains in a wellfounded way what green-washing means in the financial sector, and why banks, insurance companies, asset managers, stockbrokers and other financial players clothe themselves in their allegedly so green-and-friendly cloak. It provides an easy-to-understand explanation of the various forms of greenwashing, how we can recognise the different "varieties" and – above all – how we can avoid them. This is also important because the entire financial and capital system is an important part of a sustainable future – and this can only succeed if it is honest, transparent and impact-orientated.

      • Trusted Partner
        Children's & YA
        November 2019

        Claire Malone Changes the World

        by Nadia L. King / Alisa Knatko

        Swedish schoolgirl, Greta Thunberg has captured the world’s attention as she campaigns to raise awareness of climate change and calls world leaders to account. All children can follow Greta’s lead. Claire Malone is the hero of Claire Malone Changes the World, a feisty character with boundless energy to change her world for the better. Armed with her typewriter and the determination to make a difference, Claire is an ordinary kid with an extraordinary desire to change things for the better. Writing letter after letter, Claire advocates for change. One day she notices that her local park needs upgrading and she commits wholeheartedly to the cause. This an empowering and inspiring picture book for young children but especially for girls. You will love the journey of Claire, a strong and ambitious girl, so much that you will want to read this book over and over again.

      • Trusted Partner
        Historical fiction
        2022

        HERON’S WAY

        by Do Taij Mogul

        The hero’s story is told in an ancient, secret chronicle... A white falcon flew across the Eternal Blue Sky. His flight was long and beautiful, binding together the patchwork of lands; his life was full of victories and defeats. Soaring high, then falling like a stone, the falcon darted from place to place. He threaded his way from the colored Jin Empire to that of the daring Naimans; from the lands of the Karakitai Khanate to the territories of the rebellious Tangut; from the highlands of the warlike Taichuds to the floodplains of the unruly Tatars.... From north to south, from east to west, no man or beast in the world knew what the falcon was really like: how his heart ached; how fears clutched his chest; what nightmares visited his sleep; what treacherous winds lurked at every takeoff of his daily journey—a journey from nothing to everything. But as he flew, paying for his power over the world with his loneliness, the world was falling to pieces. When the falcon ceased flying, the Great Destruction came, and only the memory of the people for him kept the Mongol flame burning across the centuries—all while people went about their daily routines, and did all the unbearable and great things that give man his destiny...

      • Trusted Partner
        2023

        Prisoner of Faith and Judgment

        by Rauf Parfi

        Iymon Asiri and Hukmnoma by Rauf Parfi is an insightful work exploring the themes of faith and judgment. The book examines the intricate relationship between belief and justice, offering a profound analysis of moral and ethical dilemmas through the lens of religious and philosophical thought.

      • Trusted Partner
      • Trusted Partner

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