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      • Optima Communications

        Lisa Bjerke is the owner and director of Optima Communications. Optima Communications provides customized assessments, coaching, training, and workshops to meet the unique communication needs of each individual, group or organization. Training is facilitated onsite in the workplace or virtually. Lisa has a Master’s degree in Speech-Language Pathology. She is a corporate communication coach working with clients to enhance communication skills. These skills include: active listening, clear verbal expression, emotional intelligence, cultural diversity and communication, and managing difficult conversations.  Lisa is a communication and professionalism coach with the University of Calgary’s Cumming School of Medicine and Post Graduate Medical Education Program. Lisa is a recognized expert in accent assessment and training. She is the author of Accent on Canadian English: a pronunciation program for speakers of English as a second language™, Accent on Canadian English™ e-book, Accent on Clear English™ International e-book and the Accent on Canadian English Pronunciation Assessment Kit™. She is also the creator of the Accent on Clear English™ eCourse  https://acetraining.online

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      • Vogel Communications Group

        We accompany our end customers (engineers and / or technicians) as knowledge partners in their professional challenges, show the current state of knowledge and open up new perspectives for them

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      • Trusted Partner
        Tourism Planning and Development in Western Europe
        April 2022

        Tourism Planning and Development in Western Europe

        by Konstantinos Andriotis, Carla Pinto Cardoso, Dimitrios Stylidis

        For many decades, Western European countries have undertaken diverse pathways in tourism development and planning. Most have experienced fast or even unlimited growth, resulting in overtourism and, now, the introduction of policies that respect the limits of communities and the sustainability of their resources. Focusing exclusively on tourism development, planning and policy, this book draws together new voices to discuss issues across Belgium, Denmark, Faroe Islands, Finland, France, Germany, Greenland, Iceland, Ireland, Italy, Malta, Norway, Portugal, Spain, Sweden and the UK. It: - Provides both successful and unsuccessful case studies to illuminate real, practical solutions, developed by tourism scholars who are experts in their researched context countries. - Adopts a range of methodological approaches to cover diverse and less-covered areas such as industrial tourism, saltpans, natural and cultural heritage, and micro-destinations. - Considers post-COVID tourism and the significant role of tourism stakeholders in Western Europe's re-development. An invaluable collection for policy-makers, researchers and academics, this book is also an insightful source of engaging contemporary case studies for use in the classroom.

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      • Trusted Partner
        Governance as social and political communication
        Humanities & Social Sciences
        May 2009

        Governance as social and political communication

        by Henrik Bang, Martin Hargreaves

        Governance is among the most used of new ideas in the social sciences, most notably in the fields of political science, public administration, sociology, social and political theory. As ever, debates within disciplines rarely transcend disciplinary boundaries. This volume, newly available in paperback, brings together authors from these fields to elaborate on the development of governance analysis in new conceptions of political and democratic communication. It not only seeks to identify, describe and evaluate the contribution of each discipline to a theory of communicative governance, but also lays the foundation of a multidisciplinary framework for studying the mediation in communicative governance of societal concerns for effectiveness, order and participation. The book is theoretical and comparative, drawing on authors and research in Britain, Denmark, France, Germany, the Netherlands and the US. It adopts an anti-foundational approach to deconstruct the essentialist discourses endemic in each discipline and the disciplinary traditions of each country. Notions such as steering and control in public administration, identities and domination in sociology, and the community and self in social and political theory are analysed in depth. The book will demonstrate clearly how the distinctive traditions of each discipline lead them to construct overlapping, loosely coupled, and sometimes incommensurable ideas about the institutions, politics and policies of governance. ;

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      • Trusted Partner
        Ireland and the European Union
        Humanities & Social Sciences
        October 2021

        Ireland and the European Union

        Economic, political and social crises

        by Michael Holmes, Kathryn Simpson, Dimitris Papadimitriou, Kathryn Simpson, Paul Tobin

        This book examines how Ireland's relationship with the EU was affected by a succession of crises in both the Republic of Ireland and Northern Ireland. The financial crisis, the Brexit crisis and the migration crisis were not of equal significance on the island of Ireland. The financial crisis was a huge issue for the Republic but not Northern Ireland, Brexit had a major impact in both polities, the migration and populism issues were less controversial, while foreign policy challenges had a minimal impact. The book provides a summary of the main features of each of the crises to be considered, from both the EU and the Irish perspective. Ireland and the European Union is the first volume of its kind to provide a comprehensive analysis on British-Irish relations in the context of Brexit. It assesses the Withdrawal Agreement and Protocol on Ireland/Northern Ireland, the devolution settlement and the 1998 Agreement, as well as the European dimension to Northern Ireland's peace process. The contributors explore a number of policy areas that are central to the understanding of each of the crises and the impact of each for Ireland. Chapters examine issues such as security, migration and taxation as well as protest politics, political parties, the media, public opinion and the economic impact of each of these crises on Ireland's relationship with the EU.

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      • Trusted Partner
        Founder's Notes
        Business, Economics & Law
        August 2018

        Founder's Notes

        by JI Qi

        Founder’s Note is a collection of essays written by Ji Qi, the founder/co- founder of three Chinese billion-dollar enterprises: Ctrip Travel Network, Home Inns Group and Huazhu Hotel Group. This book is divided into three parts: Heaven, Earth and Man. “Heaven” reflects Ji Qi’s philosophy of life, which has a great impact on his business. From this, we can see how the spirits of the founder bring about the rapid development of the business. “Earth” records Ji Qi’s thinking and experience in his down-to-earth founding, development and operation of these three enterprises, including his “darkest moments”, the most important business decisions he has made, and his assumptions and understanding of some significant topics, such as China’s services, China’s dream and the future of hotels and so on. “Man” is more personal. In this part, he talks about people and food in his hometown, his study of wine, experience of traveling, and views on friendship, poetry, contemporary art and so forth. By reading this book, readers could understand the different and special perspective of the representative Chinese entrepreneur of the 1960s generation. Readers will not only gain nourishment from Ji Qi’s successful experience, but also absorb energy from his philosophy and life aesthetics.

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      • Trusted Partner
        Language of Tourism: A Sociolinguistic Perspective
        Sport & leisure industries
        April 1996

        Language of Tourism: A Sociolinguistic Perspective

        by Graham M S Dann

        Languages convey messages, have a heuristic or semantic content, and operate through a conventional system of symbols and codes. In this book, it is shown that tourism, in the act of promotion, as well as in the accounts of its practitioners and clients, has a discourse of its own. The language of tourism is however much more than just a metaphor. Through pictures, brochures and other media, the language of tourism attempts to seduce millions of people into becoming tourists and subsequently to control their attitudes and behaviour. Tourists, in turn, contribute further to this language through the communication of their experiences. This book provides the first sociolinguistic treatment of tourism. It draws on both semiotic analyses of tourism and on the content of promotional material produced by the tourism industry. The author writes in a way that is both rigorous but accessible. Providing a highly original treatment, the book is of interest to all studying tourism from a social science perspective. In addition, it has important implications for tourism marketing and for professionals in the tourism industry.

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      • Trusted Partner
        Literature of the Stuart successions
        Literature & Literary Studies
        August 2017

        Literature of the Stuart successions

        by Andrew McRae, John West

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      • Trusted Partner
        Creative research communication
        Teaching, Language & Reference
        May 2020

        Creative research communication

        by Clare Wilkinson, Emma Weitkamp

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      • Trusted Partner
        The European Union and the regulation of media markets
        Politics & government
        November 2006

        The European Union and the regulation of media markets

        None

        by Alison Harcourt

        National broadcasting and press regulation is undergoing a process of convergence in Europe. This book, newly available in paperback, explains how this process has been shaped by the actions of the European Union (EU) institutions. Alison Harcourt observes that whilst communications is one of the EU's most successful policy areas, European decision-making is eroding the national capacity to regulate for the public interest. European-level efforts to protect public interest goals have been constrained by the European Treaties. The author argues that increased European coordination in public interest regulation could be more conducive to growth and competitiveness than the dismantling of existing national laws. This, however, would require changes to the political composition of the European Union. This book assesses the potential EU media regulation provides for market growth and the protection of media pluralism, the citizen and ultimately democracy itself. These opportunities are presented in the coming decade with the developing European Constitution, EU enlargement, and the implementation and revision of European regulation.

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      • Trusted Partner
        Community of Common Destiny—Chinese Program in Global Governance
        August 2017

        Community of Common Destiny—Chinese Program in Global Governance

        by Wang Fan, Ling Shengli

        Chinese President Xi Jinping mentioned the community of common destiny more than 100 times on important occasions both at home and abroad and elaborated on the connotation.This book tries to "Community of Common Destiny-Chinese Program in Global Governance" as the tittle, through ‘Community of Common destiny’ to illustrates a new international outlook" "New ideas, new measures: a win-win sharing of Chinese wisdom" . In recent years, China has built its community of peripheral destinies and taken part in the practice of global governance to explain China's determination and ability to safeguard world peace, promote global development and build a new international order, and further establish a good image of China as a responsible major power.

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      • Trusted Partner
        Towards a just Europe
        Humanities & Social Sciences
        October 2023

        Towards a just Europe

        A theory of distributive justice for the European Union

        by João Labareda

        This highly original book constitutes one of the first attempts to examine the problem of distributive justice in the European Union in a systematic manner. João Labareda argues that the set of shared political institutions at EU level, including the European Parliament and the Court of Justice of the EU, generate democratic duties of redistribution among EU citizens. Furthermore, the economic structure of the EU, comprising a common market, a common currency and a free-movement area, triggers duties of reciprocity among member states. The responsibilities to fulfil these duties, Labareda argues, should be shared by the local, national and supranational levels of government. Not only should the EU act as a safety net to the national welfare systems, applying the principle of subsidiarity, but common market and Eurozone regulations should balance their efficiency targets with fair cooperation terms. The concrete policy proposals presented in this book include a threshold of basic goods for all EU citizens, an EU labour code, a minimum EU corporate tax rate and an EU fund for competitiveness. Labarada argues that his proposals match the political culture of the member states, are economically feasible, can be translated into functioning institutions and policies and are consistent with the limited degree of social solidarity in Europe. This book is a major contribution to the understanding of what a just Europe would look like and what it might take to get us there. This book is relevant to United Nations Sustainable Development Goal 10, Reduced inequalities

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      • Trusted Partner
        The extreme Right in Western Europe
        Humanities & Social Sciences
        July 2005

        The extreme Right in Western Europe

        Success or failure?

        by Elisabeth Carter

        Parties of the extreme Right have experienced a dramatic rise in electoral support in many countries in Western Europe over the last two and a half decades. This phenomenon has been far from uniform, however, and the considerable attention that the more successful Right-wing extremist parties have received has sometimes obscured the fact that these parties have not recorded high electoral results in all West European democracies. Furthermore, their electoral scores have also varied over time, with the same party recording low electoral scores in one election but securing high electoral scores in another. This book examines the reasons behind the variation in the electoral fortunes of the West European parties of the extreme Right in the period since the late 1970s. It proposes a number of different explanations as to why certain parties of the extreme Right have performed better than others at the polls and it investigates each of these different explanations systematically and in depth. ;

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      • Trusted Partner
        Etiquette Culture of the Miao Minority in Lvdongshan
        Humanities & Social Sciences
        May 2018

        Etiquette Culture of the Miao Minority in Lvdongshan

        by Liang Yuanxin

        The etiquette culture of the Miao minority in Lvdongshan area is the unique culture that is passed down from generation to generation in a special way. It is widely used in cultural activities of the Miao people in this area, and records the origin and development of the world in the eyes of the Miao people, along with the history of the changes of the Miao minority. It also reflects Miao people's recognition of the universe and the aesthetics of etiquette in daily life. This book is the collection of the etiquette culture of Miao minority in Lvdongshan area that shows the communication need in any occasions. The works adopt various forms of rhetoric like parallelism and are arranged according to the unique logic of the Miao ethnic group in Lv Dongshan. All the works, as you see, are to express good wishes and expectation for future life.

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      • Trusted Partner
        A community with a shared future for mankind
        Humanities & Social Sciences
        September 2017

        A community with a shared future for mankind

        Chinese Program in Global Governance

        by Wang Fan, Ling Shengli

        Chinese President Xi Jinping has mentioned the "Chinese Plan" for global governance on several occasions, and pointed that "the world is so big and we have so many problems that the international community looks forward to hearing Chinese voices and seeing China's plans, and China cannot be absent in there". The book tries to find answers to this series of questions.

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      • Trusted Partner
        The British political elite and Europe, 1959-1984
        Humanities & Social Sciences
        April 2020

        The British political elite and Europe, 1959-1984

        A higher loyalty

        by Bob Nicholls

        This book offers an original interpretation of Britain's relationship with Europe over a 25 year period: 1959-84 and advances the argument that the current problems over EU membership resulted from much earlier political machinations. This evidence based account of the seminal period analyses the applications for EEC membership, the 1975 referendum, and the role of the press. Was the British public misled over the true aims of the European project? How significant was the role of the press in changing public opinion from anti, to pro Common Market membership? Why, after over 40 years since Britain became a member of the European community, does the issue continue to deeply divide not only the political elite, but also the British public? These, and other pertinent questions are answered in this timely book on a subject that remains topical and highly controversial.

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      • Trusted Partner
        The European Union and its eastern neighbourhood
        Humanities & Social Sciences
        October 2020

        The European Union and its eastern neighbourhood

        Europeanisation and its twenty-first-century contradictions

        by Mike Mannin, Paul Flenley

        This volume is timely in that it explores key issues which are currently at the forefront of the EU's relations with its eastern neighbours. It considers the impact of a more assertive Russia, the significance of Turkey, the limitations of the Eastern Partnership with Belarus and Moldova, the position of a Ukraine in crisis and pulled between Russia and the EU, security and democracy in the South Caucasus. It looks at the contested nature of European identity in areas such as the Balkans. In addition it looks at ways in which the EU's interests and values can be tested in sectors such as trade and migration. The interplay between values, identity and interests and their effect on the interpretation of europeanisation between the EU and its neighbours is a core theme of the volume.

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      • Trusted Partner
        Embodied Communication
        January 2016

        Embodied Communication

        by Maja Storch, Wolfgang Tschacher

        The idea that people can understand each other is based on the assumption that there is such thing as the “correct” meaning of a message that simply needs to be found. According to the theory of embodied communication, however, a message has no fixed meaning that can be extracted or deciphered. There is merely the mutually produced feeling of agreement on a linguistic form, which arises spontaneously and anew from the interaction and which is not present in the beginning. Psychologists Maja Storch and Wolfgang Tschacher have at last supplied a new theory of communication that is in line with the latest research – and that can be applied in real-life situations. In addition to a section on the theory of embodied communication, the book contains detailed practical comments and a workshop section. The practical section describes a selection of everyday situations in which communication skills are called for. The methods can be applied to promote authentic and spontaneous behavior in real life situations. Target Group: Psychologists, communication experts, trainers, coaches, managers, teachers, marketing experts, and anyone who needs to communicate effectively at work or in their private life.

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      • Trusted Partner
        The Wild West of Eastern Europe
        True stories
        2021

        The Wild West of Eastern Europe

        by Pavlo Kazarin

        «The Wild West of Eastern Europe» is a travel notes collection of a man who left his home to stay at home. It is an Author's chronology of the modern history of Ukraine. An attempt to sum up everything that has changed us and what has remained the same. The war plunged Ukraine into a debate about itself. We are trying to understand where THEY end and where WE start. We are finding out if it is possible to fool historical logic, putting someone on a pedestal. «The Wild West of Eastern Europe» is an attempt to systematize everything we argue about and everything we have agreed on. This book was born of occupation and war. And therefore the Author hopes for no more «to be continued».

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      • Trusted Partner
        Science Communication Skills for Journalists
        Business, Economics & Law
        August 2022

        Science Communication Skills for Journalists

        A Resource Book for Universities in Africa

        by Charles Wendo

        This book covers science communication skills and provides hands-on guidance together with examples, learning activities, graded and ungraded quizzes to facilitate learning. There are five academic review papers reflecting on key science journalism and communication issues in Africa.

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