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      • Trusted Partner
        Humanities & Social Sciences
        December 2017

        Selected Works of Culture and History in Hunan

        Volume 5

        by Hunan Research Institute of Culture and History

        The book is divided into several parts, such as the study of Hunan culture, historical stories, Hunan famous characters, folk customs, appreciation of scenery in Hunan, Hunan art and literature, etc., to show Hunan's history, culture and events from different perspectives. The book is supported with theories, historical materials, and also is of interest. It is of positive significance to the advancement of the research and development of Hunan culture.

      • Trusted Partner
        Children's & YA

        Swimming

        by Liu Haiqi

        The novel tells the story of the boy Liu Lixian who tried all ways to learn to swim. With humorous and witty words, it shows the vitality as well as special games and sports spirits that belongs only to one's childhood, and presents the strong self-identity built during one's growing up.   The story happened in Jinan, a City of Springs, where the author has been living for 58 years. Along with various children's games, the novel also portrays the rich and fresh details of life and folk customs of the city.

      • Trusted Partner
        Business, Economics & Law
        December 2017

        Tour Operators and Operations

        Development, Management and Responsibility

        by Jacqueline Holland, David Leslie

        With a focus on the creation and distribution of packaged holidays, this text covers the fundamentals of business and the relationship between tour operators and destinations. With particular reference to the sustainability of both parties, it reviews the impacts and influences of tour operations and practices on destinations within the overriding context of tour operator responsibility. It addresses the entirety of this key component of the tourism sector, and reflects the shift in recent years from traditional 'sun, sea and sand' holiday to more bespoke packages. Taking into account tour operators as a growing factor among the major emergent economies of the world, this book is: - The first textbook to provide such in-depth content of tour operators and operations. - Written by authors with industry, research and teaching experience. - A wealth of information regarding popular eco, nature and adventure trips, as well as myriad niche and special interest products. Full of international and highly topical case studies, exercises and discussion questions, Tour Operators and Operations: Development, Management and Responsibility is a fundamental text for students of tourism.

      • Trusted Partner
      • Trusted Partner
        August 2015

        Bai Ethnic Group: Cangshan Mountain, Erhai Lake and the March Fair

        by Fang Suzhen, Xuan Sen

        Festivals of Chinese Ethnic Groups was co-authored by China's well-beloved authors of children's literature including Fang Suzhen, Tang Sulan, Wang Yimei, and was illustrated by celebrated Chinese illustrators such as Cai Gao, Chen Yadan and Zhu Xunde. This series covers intriguing, outstanding and poetic folk tales on festivals and customs from China's ten most representative ethnic groups. Showcasing their courage, gentleness and indomitable will, these delightful stories allow readers to learn more about the distinct and charming characteristics of these ethnic groups. Recommended as parent-child reading by CCTV during the Dragon Boat Festival, this series has won the Most Beautiful Picture Book 2016 prize given by China Library Journal. It was also nominated for the top picture books prize in China for the Chinese Government Award.

      • Trusted Partner
        August 2015

        Buyi Ethnic Group: The Bull King Festival

        by Tang Sulan, Chen Xunru

        Festivals of Chinese Ethnic Groups was co-authored by China's well-beloved authors of children's literature including Fang Suzhen, Tang Sulan, Wang Yimei, and was illustrated by celebrated Chinese illustrators such as Cai Gao, Chen Yadan and Zhu Xunde. This series covers intriguing, outstanding and poetic folk tales on festivals and customs from China's ten most representative ethnic groups. Showcasing their courage, gentleness and indomitable will, these delightful stories allow readers to learn more about the distinct and charming characteristics of these ethnic groups. Recommended as parent-child reading by CCTV during the Dragon Boat Festival, this series has won the Most Beautiful Picture Book 2017 prize given by China Library Journal. It was also nominated for the top picture books prize in China for the Chinese Government Award.

      • Trusted Partner
        August 2015

        Tibetan Ethnic Group: The Sacred Bathing Festival

        by Bing Bo, Chen Yadan

        Festivals of Chinese Ethnic Groups was co-authored by China's well-beloved authors of children's literature including Fang Suzhen, Tang Sulan, Wang Yimei, and was illustrated by celebrated Chinese illustrators such as Cai Gao, Chen Yadan and Zhu Xunde. This series covers intriguing, outstanding and poetic folk tales on festivals and customs from China's ten most representative ethnic groups. Showcasing their courage, gentleness and indomitable will, these delightful stories allow readers to learn more about the distinct and charming characteristics of these ethnic groups. Recommended as parent-child reading by CCTV during the Dragon Boat Festival, this series has won the Most Beautiful Picture Book 2018 prize given by China Library Journal. It was also nominated for the top picture books prize in China for the Chinese Government Award.

      • Trusted Partner
        August 2015

        Chaoxian Ethnic Group: The Fivegrain Ceremony for Crows

        by Tang Sulan, Zhou Weizhao

        Festivals of Chinese Ethnic Groups was co-authored by China's well-beloved authors of children's literature including Fang Suzhen, Tang Sulan, Wang Yimei, and was illustrated by celebrated Chinese illustrators such as Cai Gao, Chen Yadan and Zhu Xunde. This series covers intriguing, outstanding and poetic folk tales on festivals and customs from China's ten most representative ethnic groups. Showcasing their courage, gentleness and indomitable will, these delightful stories allow readers to learn more about the distinct and charming characteristics of these ethnic groups. Recommended as parent-child reading by CCTV during the Dragon Boat Festival, this series has won the Most Beautiful Picture Book 2019 prize given by China Library Journal. It was also nominated for the top picture books prize in China for the Chinese Government Award.

      • Trusted Partner
        August 2015

        Dai Ethnic Group: Water-splashing Festival in the Peacock Country

        by Fang Suzhen, Zhu Xunde

        Festivals of Chinese Ethnic Groups was co-authored by China's well-beloved authors of children's literature including Fang Suzhen, Tang Sulan, Wang Yimei, and was illustrated by celebrated Chinese illustrators such as Cai Gao, Chen Yadan and Zhu Xunde. This series covers intriguing, outstanding and poetic folk tales on festivals and customs from China's ten most representative ethnic groups. Showcasing their courage, gentleness and indomitable will, these delightful stories allow readers to learn more about the distinct and charming characteristics of these ethnic groups. Recommended as parent-child reading by CCTV during the Dragon Boat Festival, this series has won the Most Beautiful Picture Book 2020 prize given by China Library Journal. It was also nominated for the top picture books prize in China for the Chinese Government Award.

      • Trusted Partner
        August 2015

        Han Ethnic Group: Celebrating the Dragon Boat Festival

        by Xiao Mao, He Xu

        Festivals of Chinese Ethnic Groups was co-authored by China's well-beloved authors of children's literature including Fang Suzhen, Tang Sulan, Wang Yimei, and was illustrated by celebrated Chinese illustrators such as Cai Gao, Chen Yadan and Zhu Xunde. This series covers intriguing, outstanding and poetic folk tales on festivals and customs from China's ten most representative ethnic groups. Showcasing their courage, gentleness and indomitable will, these delightful stories allow readers to learn more about the distinct and charming characteristics of these ethnic groups. Recommended as parent-child reading by CCTV during the Dragon Boat Festival, this series has won the Most Beautiful Picture Book 2021 prize given by China Library Journal. It was also nominated for the top picture books prize in China for the Chinese Government Award.

      • Trusted Partner
        August 2015

        Li Ethnic Group: Sing and Dancing on the Third Day of the Third Month

        by Bing Bo, Zheng Xiaojuan

        Festivals of Chinese Ethnic Groups was co-authored by China's well-beloved authors of children's literature including Fang Suzhen, Tang Sulan, Wang Yimei, and was illustrated by celebrated Chinese illustrators such as Cai Gao, Chen Yadan and Zhu Xunde. This series covers intriguing, outstanding and poetic folk tales on festivals and customs from China's ten most representative ethnic groups. Showcasing their courage, gentleness and indomitable will, these delightful stories allow readers to learn more about the distinct and charming characteristics of these ethnic groups. Recommended as parent-child reading by CCTV during the Dragon Boat Festival, this series has won the Most Beautiful Picture Book 2022 prize given by China Library Journal. It was also nominated for the top picture books prize in China for the Chinese Government Award.

      • Trusted Partner
        August 2015

        Man Ethnic Group: Flowers of Nian xi and the May Festival

        by Xiao Mao, Zhu Hong

        Festivals of Chinese Ethnic Groups was co-authored by China's well-beloved authors of children's literature including Fang Suzhen, Tang Sulan, Wang Yimei, and was illustrated by celebrated Chinese illustrators such as Cai Gao, Chen Yadan and Zhu Xunde. This series covers intriguing, outstanding and poetic folk tales on festivals and customs from China's ten most representative ethnic groups. Showcasing their courage, gentleness and indomitable will, these delightful stories allow readers to learn more about the distinct and charming characteristics of these ethnic groups. Recommended as parent-child reading by CCTV during the Dragon Boat Festival, this series has won the Most Beautiful Picture Book 2023 prize given by China Library Journal. It was also nominated for the top picture books prize in China for the Chinese Government Award.

      • Trusted Partner
        August 2015

        Miao Ethnic Group:Hundreds of Thousands Flowers Bloom on the Eighth day of the Fourth Month

        by Wang Yimei, Liao Zhenghua

        Festivals of Chinese Ethnic Groups was co-authored by China's well-beloved authors of children's literature including Fang Suzhen, Tang Sulan, Wang Yimei, and was illustrated by celebrated Chinese illustrators such as Cai Gao, Chen Yadan and Zhu Xunde. This series covers intriguing, outstanding and poetic folk tales on festivals and customs from China's ten most representative ethnic groups. Showcasing their courage, gentleness and indomitable will, these delightful stories allow readers to learn more about the distinct and charming characteristics of these ethnic groups. Recommended as parent-child reading by CCTV during the Dragon Boat Festival, this series has won the Most Beautiful Picture Book 2024 prize given by China Library Journal. It was also nominated for the top picture books prize in China for the Chinese Government Award.

      • Trusted Partner
        September 2024

        Customer Experience Management in the Caribbean

        Concepts, Case Studies and Challenges

        by Leslie-Ann Jordan, Anne P. Crick, Paul Anderson, Elaine Commissiong, Noel M. Cowell, G. Anthony Ferguson, Koen Hietbrink, Jacqueline Huggins, Michelle McLeod, Candice Petgrave, Juliana Samuel, Trevor A. Smith, Tiersa Smith-Hall, Evora Mais Thompson, Sumit Verma, Nadane Y. Wright

        Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond.

      • Trusted Partner
        December 2020

        One Year:Spring

        by Yuan Cimei

        There are 4 volumes in the series, one volume per quarter and each volume containing six short stories. From the perspective of children, they can experience the beauty of spring, summer, autumn, harvest, winter collection, seasonal scenery, and thousands of ecological beauty. This book is "Spring". It tells about the arrival of spring, Nini was sent to the countryside grandmother’s house, she was first immersed in missing her parents and then gradually started to feel the vitality of the growth of everything on earth. Significant changes in nature awakened her heart to perceive the beauty of nature.

      • Trusted Partner
        December 2020

        One Year:Summer

        by Yuan Cimei

        There are 4 volumes in the series, one volume per quarter and each volume containing six short stories. From the perspective of children, they can experience the beauty of spring, summer, autumn, harvest, winter collection, seasonal scenery, and thousands of ecological beauty. This volume is "Summer". This volume tells about the summer. Nini experienced the change of solar terms from “Lixia” (the beginning of summer) to “Dashu” (the great heat) in the countryside: “Xiaoshu” (the small heat) and “Dashu”, frogs and cicadas, and different stages of farming. Nini felt that it was completely different from the urban life.

      • Trusted Partner
        December 2020

        One Year: Autumn

        by Yuan Cimei

        There are 4 volumes in the series, one volume per quarter and each volume containing six short stories. From the perspective of children, they can experience the beauty of spring, summer, autumn, harvest, winter collection, seasonal scenery, and thousands of ecological beauty. This book is "Autumn". This book tells about the autumn. Nini experienced the change from “Liqiu” (the beginning of autumn) to “Shuangjiang” (the frost season) and felt the joy of the autumn harvest. The influence and enlightenment of countryside life revealed to her the charm of nature and the taste of agriculture.

      • Trusted Partner
        December 2020

        One Year: Winter

        by Yuan Cimei

        There are 4 volumes in the series, one volume per quarter and each volume containing six short stories. From the perspective of children, they can experience the beauty of spring, summer, autumn, harvest, winter collection, seasonal scenery, and thousands of ecological beauty. This volume is "Winter". This volume tells that winter was finally arrived and it is soon the time when Nini's parents would pick her up. However, Nini, who has gradually become accustomed to rural life, began to truly fall in love with the four distinct seasons of the countryside. With the arrival of “Dahan”, the last big cold solar term in the twenty-four solar terms, she reluctantly returned to her home in the city with her parents. The charm of nature and the taste of agriculture that countryside life revealed to her has become her eternal precious wealth.

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