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      • Avalia Studios GmbH

        Wir sind Verlag, Kreativagentur und Film- und Fernsehproduktion. Wir glauben, Kreativität hat keine Grenzen. Deswegen halten wir unseren Horizont weit offen - für wertvolle, spannende und ehrliche Geschichten und effiziente Mittel und Ideen, diese zu erzählen und Menschen zu bewegen. Wir leben und lieben die Möglichkeiten, durch die wir uns in vielseitigen Projekten entfalten können, die sich gegenseitig inspirieren.

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        Medical parasitology
        October 2001

        Encyclopedia of Arthropod-transmitted Infections

        by Edited by M W Service

        This major reference work contains essential information on arthropod-borne infections affecting humans and domesticated animals. The encyclopedia is a key reference source for anyone working in medical and veterinary science, and related fields. Features of The Encyclopedia of Arthropod-transmitted Infections are:150 entries, describing arboviral, viral, bacterial and rickettsial, spirochaetal, protozoal and filarial infections, and the vectors that transmit themInformation on disease distribution, clinical symptoms, diagnosis, transmission cycles, vector life-cycles, and treatment and control measures. Figures, tables and photographs illustrate the text. Following each entry is a selected bibliography, to aid further reading on the topicOver 80 different international authors, with expertise in medicine, veterinary science, parasitology, entomology, epidemiology, microbiology, and zoology have contributed to the encyclopedia.

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        Sport & leisure industries
        March 2003

        Service Quality in Leisure and Tourism

        by Christine Williams, John Buswell

        This book aims to develop an awareness of the underpinning theories of quality as applicable to leisure and tourism,including its characteristics and typology. Suitable for students and researchers, it shows how to evaluate critically the numerous quality management systems and techniques available within the context of the leisure and tourism business environment.

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        March 2019

        I will Help You

        by Guangzhou Childhood Arts

        This book tells 23 vivid and interesting animal stories. The story conveys the values of being kind and help others and help children grow happily.

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        Humanities & Social Sciences
        March 2017

        Payment and philanthropy in British healthcare, 1918–48

        by George Campbell Gosling, Keir Waddington

        This book is available as an open access ebook under a CC-BY-NC-ND licence. At a time when payment is claiming a greater place than ever before within the NHS, this book provides the first in-depth investigation of the workings, scale and meaning of payment in British hospitals before the NHS. There were only three decades in British history when it was the norm for patients to pay the hospital; those between the end of the First World War and the establishment of the National Health Service in 1948. Payment played an important part in redefining rather than abandoning medical philanthropy, based on class divisions and the notion of financial contribution as a civic duty. With new insights on the scope of private medicine and the workings of the means test in the hospital, as well as the civic, consumer and charitable meanings associated with paying the hospital, Gosling offers a fresh perspective on healthcare before the NHS and welfare before the welfare state.

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        Humanities & Social Sciences
        March 2019

        Managing diabetes, managing medicine

        Chronic disease and clinical bureaucracy in post-war Britain

        by Martin D. Moore, Keir Waddington, David Cantor

        This book is available as an open access ebook under a CC-BY-NC-ND licence. Through its study of diabetes care in twentieth-century Britain, Managing diabetes, managing medicine offers the first historical monograph to explore how the decision-making and labour of medical professionals became subject to bureaucratic regulation and managerial oversight. Where much existing literature has cast health care management as either a political imposition or an assertion of medical control, this work positions managerial medicine as a co-constructed venture. Although driven by different motives, doctors, nurses, professional bodies, government agencies and international organisations were all integral to the creation of managerial systems, working within a context of considerable professional, political, technological, economic and cultural change.

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        Business, Economics & Law
        October 2017

        Service Failures and Recovery in Tourism and Hospitality

        A Practical Manual

        by Erdogan Koc, Aybeniz Akdeniz Ar, Umut Avci, Gulnil Aydin, Melissa A. Baker, Kemal Birdir, Huey Chern Boo, Hakan Boz, Ugur Caliskan, Celil Cakici, Ali Dalgic, Christina K. Dimitriou, Mariangela Franch, Ozan Guler, Jong-Hyeong, Anna Irimiás, Petranka Kelly, Kawon Kim, Erdogan Koc, Jennifer Lawlor, Minwoo Lee, Poh Theng (Beatrice) Loo, Gábor Michalkó, Michael Mulvey, Isil Arikan Saltik, Dallen J Timothy, Derya Toksöz

        Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these services. Service Failures and Recovery in Tourism and Hospitality, with its extensive coverage of the literature, presents an invaluable source of information for academics, students, researchers and practitioners. In addition to its extensive coverage of the literature in terms of recent research published in top tier journals, chapters in the book contain student aids, real-life examples, case studies, links to websites and activities alongside discussion questions and presentation slides for in-class use by teaching staff. This book is enhanced with supplementary resources. The customizable lecture slides can be found at: www.cabi.org/openresources/90677

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        Humanities & Social Sciences
        March 2017

        Imperialism and the natural world

        by John M. MacKenzie

        Imperial power, both formal and informal, and research in the natural sciences were closely dependent in the nineteenth century. This book examines a portion of the mass-produced juvenile literature, focusing on the cluster of ideas connected with Britain's role in the maintenance of order and the spread of civilization. It discusses the political economy of Western ecological systems, and the consequences of their extension to the colonial periphery, particularly in forms of forest conservation. Progress and consumerism were major constituents of the consensus that helped stabilise the late Victorian society, but consumerism only works if it can deliver the goods. From 1842 onwards, almost all major episodes of coordinated popular resistance to colonial rule in India were preceded by phases of vigorous resistance to colonial forest control. By the late 1840s, a limited number of professional positions were available for geologists in British imperial service, but imperial geology had a longer pedigree. Modern imperialism or 'municipal imperialism' offers a broader framework for understanding the origins, long duration and persistent support for overseas expansion which transcended the rise and fall of cabinets or international realignments in the 1800s. Although medical scientists began to discern and control the microbiological causes of tropical ills after the mid-nineteenth century, the claims for climatic causation did not undergo a corresponding decline. Arthur Pearson's Pearson's Magazine was patriotic, militaristic and devoted to royalty. The book explores how science emerged as an important feature of the development policies of the Colonial Office (CO) of the colonial empire.

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        Medicine
        July 2022

        Handbook of Phytonutrients in Indigenous Fruits and Vegetables

        by Dharini Sivakumar, Michael Netzel, Yasmina Sultanbawa

        The effects of inadequate diets on the population include malnutrition, non-communicable diseases and obesity. 'Hidden hunger', also known as micronutrient deficiencies, leads to various health-related disorders and diseases. Indigenous plants, in the form of indigenous fruits and leafy vegetables are gaining interest as a source of nutrients and bioactive phytochemicals, satisfying both food demand and health needs. Moreover, with the impact of climate change, and the importance of sustainability of food systems, it is essential that we investigate new, forgotten and alternative crops that can thrive in harsh conditions, require low fertilizer input, and are easily harvestable. This book contains chapters on 33 understudied indigenous fruits and vegetables from all around the world, including African nightshade, amaranth, baobab fruit, Indian gooseberry, red bush apple and snake melon. Each chapter provides: An overview of plant botany. An understanding of the phytonutrient constituents and health-promoting properties of bioactive compounds or metabolites. Information on the biological activity of the functional compounds that will improve productivity and increase utilization of indigenous fruits and vegetables to sustain food security. Impacts of postharvest storage, processing, and traditional food preparation methods. Potential for new product development. This is an essential resource for academic researchers and industry professionals in the fields of horticulture, agriculture, crop science, human health and nutrition.

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        Humanities & Social Sciences
        August 2023

        Critical theory and legal autopoiesis

        The case for societal constitutionalism

        by Gunther Teubner, Diana Göbel

        This volume collects and revises the key essays of Gunther Teubner, one of the world's leading sociologists of law. Written over the past twenty years, these essays examine the 'dark side' of functional differentiation and the prospects of societal constitutionalism as a possible remedy. Teubner's claim is that critical accounts of law and society require reformulation in the light of the sophisticated diagnoses of late modernity in the writings of Niklas Luhmann, Jacques Derrida and select examples of modernist literature. Autopoiesis, deconstruction and other post-foundational epistemological and political realities compel us to confront the fact that fundamental democratic concepts such as law and justice can no longer be based on theories of stringent argumentation or analytical philosophy. We must now approach law in terms of contingency and self-subversion rather than in terms of logical consistency and rational coherence.

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        September 2024

        Customer Experience Management in the Caribbean

        Concepts, Case Studies and Challenges

        by Leslie-Ann Jordan, Anne P. Crick, Paul Anderson, Elaine Commissiong, Noel M. Cowell, G. Anthony Ferguson, Koen Hietbrink, Jacqueline Huggins, Michelle McLeod, Candice Petgrave, Juliana Samuel, Trevor A. Smith, Tiersa Smith-Hall, Evora Mais Thompson, Sumit Verma, Nadane Y. Wright

        Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond.

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        Math Help

        by Zhang Dandan

        This book is good at digging out mathematics in life, and naturally connects learning materials with children’s activities, allowing children to learn mathematics in a variety of unfettered play activities, mobilizing their enthusiasm, stimulating interest, and making them feel it The joy is endless.

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        Humanities & Social Sciences
        February 2017

        Servants of the empire

        The Irish in Punjab 1881–1921

        by Patrick O'Leary, Andrew Thompson, John M. MacKenzie

        Punjab, 'the pride of British India', attracted the cream of the Indian Civil Service, many of the most influential of whom were Irish. Some of these men, along with Irish viceroys, were inspired by their Irish backgrounds to ensure security of tenure for the Punjabi peasant, besides developing vast irrigation schemes which resulted in the province becoming India's most affluent. But similar inspiration contributed to the severity of measures taken against Indian nationalist dissent, culminating in the Amritsar massacre which so catastrophically transformed politics on the sub-continent. Setting the experiences of Irish public servants in Punjab in the context of the Irish diaspora and of linked agrarian problems in Ireland and India, this book descrides the beneficial effects the Irish had on the prosperity of India's most volatile province. Alongside the baleful contribution of some towards a growing Indian antipathy towards British rule. Links are established between policies pursued by Irishmen of the Victorian era and current happenings on the Pakistan-Afghan border and in Punjab.

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        Nobody's Fool

        Why We End Up Just Where We Should

        by Hillel Lerman

        Ted and Jimmy have just completed their studies at the Georgetown University School of Law. They are about to leave the dorm room they have shared and head for home, but they argue. Jimmy claims that in a few short years he will be a U.S. senator. His father is a well-known lawyer and he will get his son elected. Ted says there’s no way; Jimmy’s not the senator type! Professor Carter, much admired by these two former students, happens to be passing by. They ask him if there is, indeed, such a thing as a "senator type," and if he thinks Jimmy will be able to fulfill his ambition. Carter’s response comes in the form of a highly unusual suggestion: to join him on a tour around the world, with two weeks at different locations across the globe to help further his research. "The question about Jimmy," he says, "is much larger. It concerns extremely important, basic principles that determine the paths people take in their lives." They will learn why George is a bus driver who spends every day making roundtrips between Washington and Baltimore, and why Edward is the British ambassador to Egypt. They are also going to get an answer to the question they posed to begin with. What Professor Carter doesn’t mention is that he is staking his entire academic career on these two students. The real reason for the invitation is that Carter desperately needs their help in proving a theory he has developed, one that is jeered by his faculty colleagues. "Decide quickly," he tells them. "We’ll be leaving very soon…." This inspirational novel artfully hammers the notion that there is no real difference between a university professor and a custodial worker; only their professions differ. Period. Unlike what we were programmed to believe, no person is smarter than another, and no person is more foolish, either. People are just people. The Chinese woman bending over in a rice paddy – just like the chief justice of the Supreme Court – has desires, ambitions, and dreams, feels happiness, sadness, and pain. This seemingly obvious truth has been presented clearly and convincingly in this fascinating tale, which captures the reader's mind and imagination from start to the surprising end. It is a journey of discovery with the human being as its destination, and veers off the beaten track to view familiar concepts like equality and racism from an entirely different perspective. This challenging quest takes the reader from the slums of Bombay to a soccer field in Buenos Aires, then to Brooklyn’s Borough Park neighborhood, and from there to the Library of Congress in Washington, D.C. Scene by scene, the thread of the story gradually unravels, revealing the code that leads human beings to the places they are in life. Why indeed is George a bus driver while Edward is a British ambassador? Nobody's Fool provides the answer.   Hillel Lerman is an industrial engineer who has managed a number of startup companies from their onset, some of them reaching a successful exit, and also established three startup ventures of his own initiative. For many years he has been exploring philosophy, particularly in the area of determination and free choice. The author is married, with four children and a growing gang of grandchildren. He wrote this book while on a business trip, out of a sudden impulse, without financial or other motivation.

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