Sport & leisure industries

Service Quality in Leisure and Tourism

by Christine Williams, John Buswell

Description

This book aims to develop an awareness of the underpinning theories of quality as applicable to leisure and tourism,including its characteristics and typology. Suitable for students and researchers, it shows how to evaluate critically the numerous quality management systems and techniques available within the context of the leisure and tourism business environment.

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Rights Information

Foreign rights available. We will positively consider translations of abridged versions of this title. If you wish to receive image and/or design files, please let us know at the beginning of the process and when making an offer. CABI reserves the right to charge an additional fee for such requests, which will be added to the overall fee, and to refuse such requests if the files are not available or for any other reason.

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CABI (CAB International)

CABI (CAB International) is an international, non-profit body improving lives by providing information & scientific expertise to solve problems in agriculture & the environment.

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Bibliographic Information

  • Publisher CAB International
  • Publication Date March 2003
  • Orginal LanguageEnglish
  • ISBN/Identifier 9780851995410
  • Publication Country or regionUnited Kingdom
  • FormatPaperback
  • Primary Price 45 GBP
  • Pages256
  • ReadershipProfessional and Scholarly
  • Publish StatusPublished
  • Copyright Year2003

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