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      • Trusted Partner
        Tourism industry
        February 2016

        Operations Management in the Travel Industry

        by Edited by Peter Robinson, Paul Fallon, Harry Cameron, John C Crotts. Crispin Dale, Steve Gelder, Sine Heitmann, Ade Oriade, Whyeda Gill Mclure, Ghislaine Povey, Samantha Prior, Christine Roberts, Debra Wale, Caroline Wiscombe

        Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits. A valuable tool for both students and those working in the travel industry, this new edition includes new content, a revised structure and all-new international case studies.

      • Trusted Partner
        Tourism industry
        January 2011

        Research Themes for Tourism

        by Crispin Dale, Glen Croy, Patsy Morgan, Helen Farrell, Gemma Gelder, Duncan Marson, Ade Oriade, Ghislaine Povey, Christine Roberts, Geoff Shirt, Carol Southall, Richard Tresidder, Peter Wiltshier. Edited by Peter Robinson, Sine Heitmann, Peter U C Dieke.

        Tourism studies at Masters level are often divided into subsets of tourism such as environmental tourism, rural tourism and sports tourism. This textbook provides an overview of types of tourism, and common themes studied in courses to allow undergraduate students to become familiar with a wide range of tourism topics at a foundation level, allowing them to make an informed decision about their future studies and career. It will also be a useful text for providing a broad brush introduction to the major topics that are covered in undergraduate courses. Popular subjects like urban tourism, festivals and events and heritage and cultural tourism are covered.

      • Trusted Partner
        Tourism industry
        June 2015

        Research Themes for Tourism

        by Sine Heitmann, Peter U C Dieke, Crispin Dale, Glen Croy, Patsy Morgan, Helen Farrell, Gemma Gelder, Duncan Marson, Ade Oriade, Ghislaine Povey, Christine Roberts, Geoff Shirt, Carol Southall, Richard Tresidder, Peter Wiltshier. Edited by Peter Robinson, Sine Heitmann, Peter U C Dieke.

        Tourism studies at Masters level are often divided into subsets of tourism such as environmental tourism, rural tourism and sports tourism. Now available in paperback, this textbook provides an overview of types of tourism, and common themes studied in courses to allow undergraduate students to become familiar with a wide range of tourism topics at a foundation level, allowing them to make an informed decision about their future studies and career. It will also be a useful text for providing a broad brush introduction to the major topics that are covered in undergraduate courses. Popular subjects like urban tourism, festivals and events and heritage and cultural tourism are covered.

      • Business, Economics & Law
        March 2012

        Virtual Leadership

        Learning to Lead Differently

        by Ghislaine Caulat

        ‘Virtual working’ is nothing new. For at least two decades people have been working together virtually, their interactions enabled and mediated by communication technology. Yet, for many, virtual working remains an unsatisfactory practice, considered as second class and something undertaken only when travel is impractical. One of the main reasons for this is that the leadership aspects of the activity have been underestimated, if not completely ignored. People tend to speak about managing virtual teams and focus on the tasks at hand and the things to do and not do. But leading virtually represents a new discipline, different from traditional leadership, which needs to be recognised as such and learnt. By learning to lead virtually, people become better leaders in all circumstances. In ‘Virtual Leadership: learning to lead differently’ Ghislaine Caulat summarises what it takes to lead effectively in the virtual space. She explains how learning to become an effective virtual leader requires a deeper level of reflection. It requires people to question key aspects such as their own sense of identity as leaders, relationships, trust and power. Based on her consultancy work with leaders and her research, Ghislaine offers eight ‘Invitations’ to guide those who want to improve their effectiveness as ‘virtual leaders’. She is convinced that organisations with virtual leadership capabilities will achieve a considerable competitive advantage and not just because of substantial savings in terms of costs, time and carbon footprint. They will also become faster at developing and implementing strategies and at cultivating learning and change globally.   View book on Libri website

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