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      • Rights Expert

        Rights Expert Literary and Licensing Agency is representing in Romania, directly or through other agents, more than 45 publishing houses and imprints (mainly from UK and USA). Part of the publishers represented in Romania agreed to give us the international representation for other CEE territories: Poland, Czech Republic, Slovakia, Hungary, Croatia, Slovenia, Serbia, Bulgaria. Rights Expert Literary and Licensing Agency is having a portfolio of creative, independent and flexible publishers from domains like: Children and Young Adult books (non-fiction): activity books, color and stickers books. Children and Young Adult books (fiction): picture books (trendy in all the markets); story books; novels; comic magazines and books. Adult non-fiction: Self-help, Health, Body, Mind & Spirit etc. Adult fiction

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        Indie Experts Publishing and Author Services

        Publishing 3.0 and Author services for non-fiction specialists who care about influencing with high quality content.

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      • Trusted Partner
        September 2024

        Customer Experience Management in the Caribbean

        Concepts, Case Studies and Challenges

        by Leslie-Ann Jordan, Anne P. Crick, Paul Anderson, Elaine Commissiong, Noel M. Cowell, G. Anthony Ferguson, Koen Hietbrink, Jacqueline Huggins, Michelle McLeod, Candice Petgrave, Juliana Samuel, Trevor A. Smith, Tiersa Smith-Hall, Evora Mais Thompson, Sumit Verma, Nadane Y. Wright

        Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond.

      • Trusted Partner
        June 2018

        Drug Profiles

        Recommendations for pharmaceutical consultation arranged by active ingredient

        by Dr. Joachim Framm, Almut Framm, Dr. Erika Heydel, Anke Mehrwald, Grit Schomacker, Dörte Stranz and Dr. Kirsten Lennecke

        For 20 years, Drug Profiles has provided pharmacies with the best possible preparation,whether for the initial patient consultation when a drug is first prescribed or for providing advice on self-medication.■ more than 300 completely revised profiles on the most common active substances■ pictograms illustrating proper administration■ colour-coded patient information■ 31 new substance profilesEnabling pharmacists to provide their patients with expert advice on drug therapy.New: Important information and suggested wording for the “special information”column in the standardized medication plan required by German law since 2016.

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        Humanities & Social Sciences
        December 2016

        Hold Your Heart

        by Yang Jinyuan

        The book is mainly based on the author's own life experience and mental journey to discuss the experience and perception of life along with the wisdom and art of life. The stories shows that the author keeps his sincerity, does not forget his original heart, adheres to his beliefs, and keeps his mission in mind.

      • Trusted Partner
        2020

        The Cancer Patient in the Pharmacy

        Advisory knowledge for pharmacy practice

        by Edited by Dr. Dorothee Dartsch

        The decision for cancer treatment has been taken and now a difficult time begins for the cancer patient: complex treatment regimens, side effects, fear. As a trusted confidant and competent point of contact in primary care, the pharmacist is called upon to play a key role. This collection of up-to-date articles provides support in the management of side effects from nausea to cardiotoxicity, gives assistance in interpreting warning signs of complications and highlights particular groups of patients such as pregnant women, geriatric, cachectic or palliative patients.

      • Trusted Partner
        December 2016

        Great Power Speed: The Road to the Rise of China's High-speed Rail

        by High-speed rail experience

        This topic takes as a sample the glorious development history of high-speed rail, which is highly concentrated and represents China’s manufacturing industry catching up with the world’s advanced level. This vivid portrayal of characters reflects the spirit and core values of Chinese railway people's minds of the motherland, tenacious struggle, and brave climbing, fully interpreting China's democracy, independence and self-reliance, and realizing the Chinese dream of making the country and the people rich.

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        Humanities & Social Sciences
        January 2013

        The Black Death

        by Rosemary Horrox

        This series provides texts central to medieval studies courses and focuses upon the diverse cultural, social and political conditions that affected the functioning of all levels of medieval society. Translations are accompanied by introductory and explanatory material and each volume includes a comprehensive guide to the sources' interpretation, including discussion of critical linguistic problems and an assessment of recent research on the topics covered. From 1348 to 1350 Europe was devastated by an epidemic that left between a third and one half of the population dead. This source book traces, through contemporary writings, the calamitous impact of the Black Death in Europe, with a particular emphasis on its spread across England from 1348 to 1349. Rosemary Horrox surveys contemporary attempts to explain the plague, which was universally regarded as an expression of divine vengeance for the sins of humankind. Moralists all had their particular targets for criticism. However, this emphasis on divine chastisement did not preclude attempts to explain the plague in medical or scientific terms. Also, there was a widespread belief that human agencies had been involved, and such scapegoats as foreigners, the poor and Jews were all accused of poisoning wells. The final section of the book charts the social and psychological impact of the plague, and its effect on the late-medieval economy.

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        Health systems & services
        July 2015

        Making the patient-consumer

        by Alex Mold

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        Humanities & Social Sciences
        January 2022

        Reconstructing lives

        Victims of war in the Middle East and Médecins Sans Frontières

        by Vanja Kovacic, Bertrand Taithe

        This book attempts to establish a more holistic approach to the rehabilitation of war-injured civilians, one that adjusts to the patients' long-term needs. Kovacic not only offers an insight into the daily realities of patients during and after rehabilitation, but seeks to develop a new way to perceive, respect and involve them in health care. Based on comprehensive interviews with patients and MSF staff, as well as extended field observations, Reconstructing lives follows Syrian and Iraqi war-injured civilians in their journey to recovery. From their improvised medical treatment in their home countries, to the MSF-run hospital in Amman Jordan, to their return home, Kovacic explores how individuals attempt to pick up the pieces of their previous lives, add new elements from their treatment and travel experiences, and finally establish a new reconstructed reality. The book explores how the interaction between MSF staff and their patients contributes to the immense task of healing that awaits victims of war. The reader visits the intimate medical and domestic spaces that usually remain closed to the outside observer, spaces rich with human contact, perceptions, emotions, conflicts and reconciliations.

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        Psychiatry

        Intoduction to Affect Phobia Therapy

        by Dr. Quin van Dam

        A fear of one’s own emotions can lead people to develop what has been termed emotion- or affect phobia. To deal with this specific kind of phobia, Affect Phobia Therapy (APT) has proven to be useful. In APT, psychodynamic, cognitive behavioral, and experimental techniques are combined to help the patient to learn to accept and manage emotions again. Research shows that especially people suffering from anxiety or depression and people with avoidant or dependent personality disorders benefit from this method. This book offers a practical explanation of this evidence-based therapeutic method. The eight chapters focus on all different aspects of APT and the underlying theoretical concepts are illustrated with example patient-therapist dialogues.   Target Group: psychologists, psychotherapists, students

      • Trusted Partner
        2019

        Harmed Not Cured

        Major medical and pharmaceutical scandals in Germany

        by Eckart Roloff and Karin Henke-Wendt

        Botched medications, malpractice, the transplant business: when doctors or pharmaceutical companies make mistakes or cross ethical boundaries, this often has serious consequences for patients. One example is thalidomide. Despite inadequate testing, the sleeping pill was marketed from 1957 to 1961, and caused a large number of pregnant women to give birth to children with severe deformities. Less well known, but no less scandalous, is the “Anti-D” affair in the former GDR, where, during 1978 and 1979, thousands of women and many children were infected with hepatitis C through contaminated immunoglobulins. This was not revealed until years later. This book presents 16 such cases – often the stuff of thrillers, but tragic at the same time. People who reach out for help, are instead deceived and harmed. All the more important are courageous and persistent patients and journalists, who have uncovered medical scandals, publicised them and taken the perpetrators to court. Without this, no-one would be learning from the mistakes.

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        January 1990

        Der dankbare Patient

        by Ernst Penzoldt, Ernst Penzoldt

        Ernst Penzoldt wurde am 14. Juni 1892 in Erlangen geboren und starb am 27. Januar 1955 in München. Er studierte an den Kunstakademien von Weimar und Kassel und war zunächst als Bildhauer, Maler und Grafiker tätig. Nach dem 1. Weltkrieg, in dem er - wie auch von 1939 bis 1940 - als Sanitäter verwendet wurde, fand er zur Schriftstellerei, die er als seine » Kriegsverletzung« bezeichnet hat. Zu seinen erfolgreichsten Büchern zählen: Der arme Chatterton (1928), der Schelmemroman Die Powenzbande (1930), Kleiner Erdenwurm (1934), Der dankbare Patient (1937), so wie die Erzählungen Idolino (1935), Korporal Mombour (1941), und Squirrel (1954).   Ernst Penzoldt wurde am 14. Juni 1892 in Erlangen geboren und starb am 27. Januar 1955 in München. Er studierte an den Kunstakademien von Weimar und Kassel und war zunächst als Bildhauer, Maler und Grafiker tätig. Nach dem 1. Weltkrieg, in dem er - wie auch von 1939 bis 1940 - als Sanitäter verwendet wurde, fand er zur Schriftstellerei, die er als seine » Kriegsverletzung« bezeichnet hat. Zu seinen erfolgreichsten Büchern zählen: Der arme Chatterton (1928), der Schelmemroman Die Powenzbande (1930), Kleiner Erdenwurm (1934), Der dankbare Patient (1937), so wie die Erzählungen Idolino (1935), Korporal Mombour (1941), und Squirrel (1954).

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        CHANGING ROLES

        The Serious Physician becomes a Serious Patien

        by Basil Porter

        The author, a pediatrician, begins his book with a description of his vivid memories of suffering from a bad case of appendicitis as a young child, He proceeds to describe a series of serious illnesses and trauma that affected him in his adult life: a missed tumor in his jaw, a train accident resulting in major damage to his spine and nervous system, and then the unexpected discovery of leukemia, all of which test his endurance as a patient. But what Prof. Porter so vividly presents is the additional challenge faced when the doctor becomes the patient. While stressing the amazing advances in medical technology and science that saved his life on a number of occasions, he draws attention to the lack of empathy from the professionals felt so frequently during his medical trials. As a physician, he has been frequently expected to tolerate his problems and to be a braver warrior than the average patient, when in reality, in such situations the doctor is still just a patient. The author suggests that much of the solution lies within each of us, and that a positive approach to life and good social support can do much to help us through adversity. This book is not a textbook for the medical profession, but rather the narrative confession of an senior physician who has had to face multiple testing experiences from the viewpoint of the patient. Basil Porter is a pediatrician with years of experience in both academic medicine settings and health systems management. He is an emeritus professor of the Faculty of Health Sciences of Ben Gurion University of the Negev, Israel. He is also an accomplished violinist and violist. 184 pages, 13.5X20.5 Cm  Click the following link to view  the related article: https://www.ima.org.il/FilesUpload/IMAJ/0/271/135527.pdf

      • Trusted Partner
        March 2024

        Religious Tourism and Globalization

        The Search for Identity and Transformative Experience

        by Darius Liutikas, Razaq Raj, Vitor Ambrósio, Silvia Aulet Serrallonga, Caglar Bideci, Mujde Bideci, Elzbieta Bilska-Wodecka, Dino Bozonelos, Nour Farra-Haddad, Stephen F. Haller, Jaffer Idris, Antonietta Ivona, Isilda Leitão, Dimitrios Mylonopoulos, Polyxeni Moira, Eleanor O’Keeffe, Spyridon Parthenis, Donatella Privitera, Ricardo Nicolas Progano, Alison T. Smith

        Is it possible to identify the positive and negative effects of globalization on religious tourism or to estimate the transformation of the internal and external constructs of pilgrimage by these effects? In order to address these questions, this book highlights the importance of the search for identity and transformative experience during religious tourism. It also looks at how, recently, globalization has played a part in the changes of the concept of personal and social identity and the transformative experience of pilgrimage. The chapters, consisting of carefully selected case studies, analyse possible effects including the adoption of different new rituals, new pilgrims' values, changes of tradition, acceptance of technologic innovations, development of new business models, and other environmental and sociocultural changes. The book provides: · a conceptual framework for understanding the impacts of globalization; · integrated cross-disciplinary approaches; and · an insight into major religious travel practices in the age of identity challenges and worldwide transformations. It will be suitable for researchers and students of religious tourism, pilgrimage, identity tourism, as well as related subjects such as sociology, anthropology, psychology, theology, history and cultural studies.

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        March 2004

        Die verlorene Kunst des Heilens

        Anleitung zum Umdenken

        by Bernard Lown, Helga Drews, Bernard Lown, Ulrich Gottstein

        Nie zuvor konnte die Medizin so viel Gutes tun wie heute – und nie zuvor hinterfragten so viele Patienten die schulmedizinische Therapie ihrer Ärzte. Liegt das daran, daß die Kunst des Heilens verlorengegangen ist, die vor allem auf einer gelungenen Beziehung zwischen Arzt und Patient beruht? Bernard Lown, Kardiologe von Weltrang, hält mit diesem Buch ein Plädoyer für eine Medizin mit menschlichem Gesicht. Anschaulich und mit viel Humor erzählt er von seinen eigenen Erfahrungen in der Begegnung mit den Patienten, von Erfolgen und Fehlern, von der Kunst, dem Patienten zuzuhören, ebenso wie von der Kunst, den Arzt zum Zuhören zu bringen.

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        Humanities & Social Sciences
        May 2024

        The anthropology of ambiguity

        Theory, praxis and critique

        by Mahnaz Alimardanian, Timothy Heffernan

        This volume puts ambiguity and its generative power at the centre of analytical attention. Rather than being cast negatively as a source of confusion, bewilderment or as a dangerous portent, ambiguity is held as the source of the dynamic between knowledge and experience and of certainty amid uncertainty. It positions human life between the realms of mystery and mastery where ambiguity is understood as the experience and expression of life and part of navigating the human condition. In turn, the tension between the tradition in anthropology of examining cultural certitudes through ethnographic description and efforts to challenge dominant expressions of incertitude are explored. Each chapter presents ethnographic accounts of how people engage individually and collectively with the self, the other, human-made institutions and the more-than-human to navigate ambiguity in a world affected by viral contagion, climate change, economic instability, labour precarity and (geo)political tension.

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