Endorsements

Do technologies help, hinder, or complicate patients' experiences? Do they increase or limit their access to care or multiply their medical and personal choices? How has technology shaped our roles as patients and health consumers and the growing conflation between them? Technology, health, and the patient consumer examines the little explored relationship between a variety of technologies and patients' roles as consumers from the early twentieth century to the present. It considers how the growth of technological devices and systems within hospitals, homes, and other care settings was entangled with a simultaneous expansion in consumerism in Western medicine. Chapters examine key issues, such as the changing nature of patient information and choice, patients' assessment of risk and reward, matters of patient role and of patient demand as they relate to new and evolving technologies. They simultaneously investigate how differences in access to care and in outcomes across various patient groups have been influenced by the advent of new technologies and consumer-based approaches to health. Drawing on examples from the United States and United Kingdom, the volume spotlights an array of medical and informational technologies and health products in the twentieth and twenty-first centuries, such as tampons, patient databases, new surgical techniques, and tanning products. The chapters demonstrate how patients as consumers have shaped such technologies, and equally, how technology has had a lasting effect on ways of being a patient.