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      • E-planet Educational Services

        About E-planet E-planet Educational Services is an international organisation created by a dedicated and enthusiastic team of experts on education, marketing and development. Our goal is to provide our partners, students and customers with top-level services and products. That is why we have developed a unique, fully integrated company for ESL (English as a Second Language) educational services and business training. We combine traditional methods with cutting-edge technology to achieve a variety of purposes!

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      • Bajek Publisher Services

        Book, Magazine, Retail Specialist. Edward “Ed” Bajek began working in the publishing industry in 1984. Ed has worked domestically and internationally in RIGHTS SALES, sales, distribution, circulation, marketing, merchandising and logistics for books and magazines. Ed has worked with some of the largest publishers, wholesalers, and disturbers in the world.

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      • Trusted Partner
        England’s military heartland
        Humanities & Social Sciences
        January 2025

        England’s military heartland

        Preparing for war on Salisbury Plain

        by Vron Ware, Antonia Dawes, Mitra Pariyar, Alice Cree

        A considered investigation of a long-standing army base's impact on the British countryside. What is it like to live next door to a British Army base? Beyond the barracks provides an eye-opening account of the sprawling military presence on Salisbury Plain, drawing on a wide range of voices from both sides of the divide. Targeted for expansion under government plans to reorganise the UK's global defence estate, the Salisbury 'super garrison' offers a unique opportunity to explore the impact of the military footprint in a particular place. But this is no ordinary environment: as well as being the world-famous site of Stonehenge, the grasslands of Salisbury Plain are home to rare plants and wildlife. How does the army take responsibility for conserving this unique landscape as it trains young men and women to use lethal weapons? Are its claims that its presence is a positive for the environment anything more than propaganda? Beyond the barracks investigates these questions against the backdrop of a historic landscape inscribed with the legacy of perpetual war.

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      • Trusted Partner
        Post-everything
        Humanities & Social Sciences
        July 2021

        Post-everything

        An intellectual history of post-concepts

        by Herman Paul, Adriaan van Veldhuizen

        Postmodern, postcolonial and post-truth are broadly used terms. But where do they come from? When and why did the habit of interpreting the world in post-terms emerge? And who exactly were the 'post boys' responsible for this? Post-everything examines why post-Christian, post-industrial and post-bourgeois were terms that resonated, not only among academics, but also in the popular press. It delves into the historical roots of postmodern and poststructuralist, while also subjecting more recent post-constructions (posthumanist, postfeminist) to critical scrutiny. This study is the first to offer a comprehensive history of post-concepts. In tracing how these concepts found their way into a broad range of genres and disciplines, Post-everything contributes to a rapprochement between the history of the humanities and the history of the social sciences.

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      • Trusted Partner
        The renewal of post-war Manchester
        The Arts
        September 2024

        The renewal of post-war Manchester

        Planning, architecture and the state

        by Richard Brook

        A compelling account of the project to transform post-war Manchester, revealing the clash between utopian vision and compromised reality. Urban renewal in Britain was thrilling in its vision, yet partial and incomplete in its implementation. For the first time, this deep study of a renewal city reveals the complex networks of actors behind physical change and stagnation in post-war Britain. Using the nested scales of region, city and case-study sites, the book explores the relationships between Whitehall legislation, its interpretation by local government planning officers and the on-the-ground impact through urban architectural projects. Each chapter highlights the connections between policy goals, global narratives and the design and construction of cities. The Cold War, decolonialisation, rising consumerism and the oil crisis all feature in a richly illustrated account of architecture and planning in post-war Manchester.

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      • Trusted Partner
        Service Failures and Recovery in Tourism and Hospitality
        Business, Economics & Law
        October 2017

        Service Failures and Recovery in Tourism and Hospitality

        A Practical Manual

        by Erdogan Koc, Aybeniz Akdeniz Ar, Umut Avci, Gulnil Aydin, Melissa A. Baker, Kemal Birdir, Huey Chern Boo, Hakan Boz, Ugur Caliskan, Celil Cakici, Ali Dalgic, Christina K. Dimitriou, Mariangela Franch, Ozan Guler, Jong-Hyeong, Anna Irimiás, Petranka Kelly, Kawon Kim, Erdogan Koc, Jennifer Lawlor, Minwoo Lee, Poh Theng (Beatrice) Loo, Gábor Michalkó, Michael Mulvey, Isil Arikan Saltik, Dallen J Timothy, Derya Toksöz

        Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these services. Service Failures and Recovery in Tourism and Hospitality, with its extensive coverage of the literature, presents an invaluable source of information for academics, students, researchers and practitioners. In addition to its extensive coverage of the literature in terms of recent research published in top tier journals, chapters in the book contain student aids, real-life examples, case studies, links to websites and activities alongside discussion questions and presentation slides for in-class use by teaching staff. This book is enhanced with supplementary resources. The customizable lecture slides can be found at: www.cabi.org/openresources/90677

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      • Trusted Partner
        Neither use nor ornament
        Humanities & Social Sciences
        June 2024

        Neither use nor ornament

        A cultural biography of clutter and procrastination

        by Tracey Potts

        Neither use nor ornament is a book about personal productivity, told from the perspective of its obstacles: clutter and procrastination. It offers a challenge to the self-help promise of a clutter-free life, lived in a permanent state of efficiency and flow. The book reveals how contemporary projections of the good, productive life rely on images of failure. Riffing on the aphorism 'less is more' - a dominant refrain in present day productivity advice - it tells stories about streamlining, efficiency and tidiness over a time period of around 100 years. By focusing on the shadows of productivity advice, Neither use nor ornament seeks to unravel the moral narratives that hold individuals to account for their inefficiencies and muddles.

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      • Trusted Partner
        Emotional Intelligence in Tourism and Hospitality
        Business, Economics & Law
        March 2019

        Emotional Intelligence in Tourism and Hospitality

        by Erdogan Koc

        Emotional intelligence (EI) is the capability to recognize one's own emotions and those of others. The use of emotional information guides thinking and behavior, allowing adjustment of emotions to adapt to environments. As tourism and hospitality services are produced and consumed simultaneously, with a high level of contact between employees and customers, the development of EI of employees in tourism and hospitality establishments is vital. This book has a skills-based approach and explains how emotional intelligence can be developed in tourism and hospitality students and employees.

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      • Trusted Partner
        The military-humanitarian complex in Afghanistan
        Humanities & Social Sciences
        December 2020

        The military-humanitarian complex in Afghanistan

        by Bertrand Taithe, Eric James, Tim Jacoby

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      • Trusted Partner
        Improving Tourism and Hospitality Services
        Sport & leisure industries
        October 2004

        Improving Tourism and Hospitality Services

        by Eric Laws

        Consumer satisfaction is a key issue for all those involved in tourism and hospitality services. Through a multitude of case studies this book explores the challenges of managing tourism and hospitality businesses in order to produce maximum customer satisfaction. It outlines the various frameworks available for the study of tourist satisfaction, before examining service delivery systems and definitions of quality. It then discusses the role that marketing can play in tourism and hospitality services, and the ways in which hospitality and tourism services can be improved. The book contains examples of customer dissatisfaction, and examples of organisations that have succeeded in providing profitable services with high levels of customer loyalty.

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      • Trusted Partner
        The urban life of workers in post-Soviet Russia
        Humanities & Social Sciences
        January 2024

        The urban life of workers in post-Soviet Russia

        Engaging in everyday struggle

        by Alexandrina Vanke

        Despite the intense processes of deindustrialisation around the world, the working class continues to play an important role in post-industrial societies. However, working-class people are often stigmatised, morally judged and depicted negatively in dominant discourses. This book challenges stereotypical representations of workers, building on research into the everyday worlds of working-class and ordinary people in Russia's post-industrial cities. The urban life of workers in post-Soviet Russia is centred on the stories of local communities engaged in the everyday struggles that occur in deindustrialising settings under neoliberal neo-authoritarianism. The book suggests a novel approach to everyday life in post-industrial cities. Drawing on an ethnographic study with elements of arts-based research, the book presents a new genre of writing about workers influenced by the avant-garde documentary tradition and working-class literature.

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      • Trusted Partner
        Religion, regulation, consumption
        Humanities & Social Sciences
        March 2021

        Religion, regulation, consumption

        by John Lever, Johan Fischer

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      • Trusted Partner
        Nostalgia and the post-war Labour Party
        Humanities & Social Sciences
        September 2021

        Nostalgia and the post-war Labour Party

        by Richard Jobson

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      • Trusted Partner
        Pharmacy Services
        2023

        Pharmacy Services

        Future on site

        by Dr. S. Werner and T. König

        Make it simple! The pharmacy can do more than just provide medicines. In this book, two smart authors show what ideas are out there for pharmacy services and how they can be offered. This involves much more than just the pharmaceutical services that are paid for. Digitalisation makes many things possible. Optimised operational processes, broad knowledge and skills become further services that offer good opportunities for the on-site pharmacy. Here you can read about • what contemporary services are available, how they can be introduced, and what they should cost, • why telemedicine and appointment booking software can be helpful strategies, and • how pharmacies can effectively counter the mail-order trade. From the content: pharmaceutical counselling in and outside the pharmacy on health topics, prevention and medicinal products, services for specific target groups, distributing and blistering, vaccination, determination of physiological values and much more.

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      • Trusted Partner
        How to save politics in a post-truth era
        Humanities & Social Sciences
        February 2018

        How to save politics in a post-truth era

        by Ilan Zvi Baron

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      • Trusted Partner
        Governing the military
        Humanities & Social Sciences
        February 2024

        Governing the military

        by Carlos Solar

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      • Trusted Partner
        Technology and Social Transformations in Hospitality, Tourism and Gastronomy
        May 2023

        Technology and Social Transformations in Hospitality, Tourism and Gastronomy

        South Asia Perspectives

        by Savita Sharma, Shivam Bhartiya

        This book explores the relationship between technology and social transformation in tourism, hospitality and gastronomy. It presents research and case studies, elaborating on benchmark practices adopted by tourism and hospitality professionals. In recent years, technology has transformed the tourism and hospitality industry; the chapters in this book cover areas such as guest experience and service quality, as well as operational areas such as housekeeping and waste management. Further social transformation in tourism is a result of drivers such as a growing interest in gastronomy and the use of social media; this is covered in the first part of the book. The second part outlines how communities may learn from these events. With contributions from academics, entrepreneurs, destination managers and government officials from the South Asia region, this book offers a real insight in to these areas of growing interest and provide a useful resource for those researching and studying within the areas of tourism development and hospitality.

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      • Trusted Partner
        A matter of intelligence
        Humanities & Social Sciences
        May 2016

        A matter of intelligence

        by Charmian Brinson, Richard Dove

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      • Trusted Partner
        Chaplains. In service of God and Ukraine
        True stories
        2019

        Chaplains. In service of God and Ukraine

        by Kovtunovych Tetiana, Pryvalko Tetiana

        The book contains the memories of military chaplains of various denominations who, since the beginning of the war in the east of Ukraine, performed pastoral care among Ukrainian soldiers.

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      • Trusted Partner
        Kleine Entdecker – Wie passt der Elefant ins Ei?
        March 2009

        Kleine Entdecker – Wie passt der Elefant ins Ei?

        Die embryonale Entwicklung der Lebewesen

        by Kim, Mi-Gyeong / Illustriert von Lee, Geun-Jeong; Koreanisch Zaborowski, Hans-Jürgen

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