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      • Trusted Partner
        Humanities & Social Sciences
        August 2022

        The power of citizens and professionals in welfare encounters

        The influence of bureaucracy, market and psychology

        by Nanna Mik-Meyer

        This book is about power in welfare encounters. Present-day citizens are no longer the passive clients of the bureaucracy and welfare workers are no longer automatically the powerful party of the encounter. Instead, citizens are expected to engage in active, responsible and coproducing relationships with welfare workers. However, other factors impact these interactions; factors which often pull in different directions. Welfare encounters are thus influenced by bureaucratic principles and market values as well. Consequently, this book engages with both Weberian (bureaucracy) and Foucauldian (market values/NPM) studies when investigating the powerful welfare encounter. The book is targeted Academics, post-graduates, and undergraduates within sociology, anthropology and political science.

      • Trusted Partner

        Born in A Great Era

        by A Record of Changes in Contemporary Lifestyle

        1978-2018, a big era. Reform and opening up have profoundly affected the changes in the way of life of the Chinese people. The manuscript replays the development of social life in China over the past 40 years of reform and opening up. It mainly sorts out the great changes in our lives in the past 40 years from the aspects of clothing, food, housing, market, love, and play. Adhering to the purpose of "a magazine and the body temperature of an era", the manuscript has a unique perspective and rich details, which can be regarded as a brief history of alternative life with warmth in this era.

      • Trusted Partner
        Humanities & Social Sciences
        April 2024

        Women in exile in early modern Europe and the Americas

        by Linda Levy Peck, Adrianna E. Bakos

        Exile, its pain and possibility, is the starting point of this book. Women's experience of exile was often different from that of men, yet it has not received the important attention it deserves. Women in exile in early modern Europe and the Americas addresses that lacuna through a wide-ranging geographical, chronological, social and cultural approach. Whether powerful, well-to-do or impoverished, exiled by force or choice, every woman faced the question of how to reconstruct her life in a new place. These essays focus on women's agency despite the pressures created by political, economic and social dislocation. Collectively, they demonstrate how these women from different countries, continents and status groups not only survived but also in many cases thrived. This analysis of early modern women's experiences not only provides a new vantage point from which to enrich the study of exile but also contributes important new scholarship to the history of women.

      • Trusted Partner
        Children's & YA
        March 2020

        Amelie Trott and the Earth Watchers

        by Moyra Irving

        This is the extraordinary story of how one small girl stopped a planetary catastrophe. It’s a very timely book, written for the child in us all, with a forceful message about the power of young people to transform the world - a theme currently demonstrated by brave young heroes like Greta Thunberg. And with magical synchronicity, the very week Greta began her lone vigil outside the Swedish government last year, over 1,000 miles (1,897 km) away in the fictional world of books, Amelie Trott took to Parliament Square, London - on a mission to avert the End of the World. It’s a family drama with an international feel - set mainly in England but with episodes in Washington DC and around the world.

      • Trusted Partner
        July 2021

        My Life with Viruses

        A researcher’s history of the fascinating world of pathogens

        by Ernst-Ludwig Winnacker in association with Jeanne Rubner

        In times of the coronavirus pandemic many people have certainly condemned them, but Professor Ernst-Ludwig Winnacker has dedicated his life to researching them and is intrigued by viruses – even if sometimes he is keenly aware of their fatal effects. To mark his 80th birthday the biochemist describes the co-evolution and co-existence as well as the eternal ‘battle’ between humans and viruses. Winnacker takes up the cause of these ‘biological elements between animate and inanimate nature’ because they play an important role in fundamental research and genetic technology, and without them human beings would not be what they are.

      • Trusted Partner
        September 2024

        Customer Experience Management in the Caribbean

        Concepts, Case Studies and Challenges

        by Leslie-Ann Jordan, Anne P. Crick, Paul Anderson, Elaine Commissiong, Noel M. Cowell, G. Anthony Ferguson, Koen Hietbrink, Jacqueline Huggins, Michelle McLeod, Candice Petgrave, Juliana Samuel, Trevor A. Smith, Tiersa Smith-Hall, Evora Mais Thompson, Sumit Verma, Nadane Y. Wright

        Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond.

      • Trusted Partner
        July 2016

        The Last Love

        by Can Xue

        This novel by Can Xue presents a whole range of characters with strong personality, such as Joe, Maria, Vincent, Lisa, Reagan and Ida. They are full of vitality and are accordingly unsatisfied with their present status. They actively explore unknown field of life and firmly embark on the journey of spiritual exploration. The novel focuses the complicated and intertwining relationship between husbands, wives and lovers to uncover the hidden inner desire of each character. Boiling wild nature and advanced civilization collide with each other before they finally become one unity. For the readers, entering the world of these characters is like entering their own inner world.

      • Trusted Partner
        December 2021

        Enzymes in Farm Animal Nutrition

        by Michael R Bedford, Gary G Partridge, Carrie Walk, Milan Hruby, Ceinwen Evans, Hamish Irving, Jari Vehmanperä, Kari Juntunen, John Patience, Qingyun Li, Amy Petry, Jason Lee, Kyle Brown, Aaron Cowieson, Daniel Menezes-Blackburn, Ralf Greiner, Ursula Konietzny

        From alpha-galactosidases to xylanases, Enzymes in Farm Animal Nutrition provides a comprehensive guide to all aspects associated with enzyme-supplemented animal feeds. It details the history and size of the feed enzyme market, before describing how feed enzymes are manufactured and employed in monogastric, aqua and ruminant diets. This new edition explores considerable advances such as the use of enzymes in fish and shrimp diets, new understanding of how phytases function in the animal, NSPase research and enzymes' extended use in ruminant markets. It also: - Provides comprehensive coverage of all topics relating to the production, use, and co-operativity and analysis of feed enzymes; - Is fully updated throughout, revealing significant developments such as new methods to deliver enzymes (formulations, encapsulations, and liquid spray systems) and advances in enzyme analysis; - Includes brand new chapters on combinations of enzymes, antibiotic free diets and how to measure response in feed enzyme trials. Covering biochemistry, enzymology and characteristics relevant to animal feed use, this book forms a valuable resource for academics and students of animal nutrition and production, as well as professionals in the animal feed industry.

      • Trusted Partner
        Children's & YA
        January 2021

        Storie-e-es of Eka the Excavator

        by Victoria Amelina (Author),Oleksandr Shatokhin (Illustrator)

        Eka is a small excavator. But his adventures are big, sometimes even on a global scale! Eka, like a real superhero, has the power to save the world... maybe. Eka likes to talk about his amazing adventures: on how he scooped up half the sea with a bucket, or how he plucked a star from the sky... or even of when  he almost stole an iceberg in Antarctica. Eka really wants to be important! Perhaps he can help St. Nicholas, or bring a dinosaur skeleton to a museum, or simply save his beloved park from destruction... Maybe, just maybe, like the famous Baron Munchausen, Eka exaggerates a little in his storie-e-es? There is only a way to find out! Storie-e-es of Eka the Excavator is a collection of the funnies stories from the most talkative excavator in the world!   From 6 to 8 years, 6000 words Rightsholders:  Ivan Fedechko, ivan.fedechko@starlev.com.ua

      • Trusted Partner
      • Trusted Partner
        October 2021

        The Sudden Moment of Life

        by Han Shaogong, male writer, was born in Changsha, Hunan in January 1953. In 1968, he was sent to work and farm in Miluo County, Hunan.

        The Sudden Moment of Life is the latest collection of essays by the renowned writer Han Shaogong. It responds to the questions of the times and stands as a unique presence in contemporary Chinese literature, representing a benchmark work in the literature of the new era.

      • Trusted Partner
        Business, Economics & Law
        November 2020

        Tourism in Development: Reflective Essays

        by Peter U C Dieke, Brian E M King, Richard Sharpley, Ali Thompson

        This book: - comprises reflective essays written by internationally-ranked scholars and tourism consultants with extensive experience, particularly in the developing world countries - considers extant themes, issues and challenges related to tourism and development - offers a critical and contemporary perspective on tourism's significance and role in development.

      • Trusted Partner

        Celebration of Life: Secrets of Evolution

        by Miao Desui

        What is life? Different people have different views. In the book Celebration of Life: Secrets of Evolution, Professor Miao Desui presents to readers epic and magnificent scenes of life evolution using rigorous, lucid, and poetic language. The book contains topics and contents including the origin of life, biological inheritance and variation, evidence of biological evolution, adaptability to the environment of living things, and other hot spots like genes, bacteria, and viruses. It not only reveals the true connotation of life, but also could make people marvel at the magnificence of the world.

      • Trusted Partner
        January 2013

        My Life with Lifers

        by Elaine Leeder

        My Life With Lifers Lessons For A Teacher: Humanity Has No Bars "I have always been drawn to darkness," Elaine Leeder writes. "I know I always championed the underdog." As a sociology professor at Ithaca College in the 1990s, she began teaching at Elmira Correctional Facility in upstate New York. When she moved to California, that same desire to help led her to the prison education program at San Quentin. Then, inspired by her lessons, a group of Leeder's students approached her about working with a program the prisoners had established to aid in their long and difficult process of redemption and transformation. She accepted. These members of New Leaf on Life-the San Quentin "lifers"-have been sentenced to terms ranging from fifteen years to life in prison. Unlike Death Row inmates, who will either die in prison or be executed, many of the lifers are eligible for parole after having spent twenty to thirty years behind bars. But too often, they never see that opportunity because of the popular view that they are all "hardened criminals," killers incapable of rehabilitation and unfit to be free. What Leeder has learned, however, is that incarceration does not dictate character. Her students, although they are convicts, are committed to making their time in jail a life sentence in the best sense, not a death sentence. They have gone the extra mile to come to terms with their crimes, and have often managed to redeem their lives. My Life With Lifers shares the journey of a woman "on the outside" as she discovered the true nature of life in prison, and the roadblocks-so many of them unneeded-on the inmates' path to freedom. What Leeder's experiences add up to is both a fascinating human story and a reasoned and impassioned case for prison reform.

      • Trusted Partner
        Children's & YA
        October 2021

        The Lost Smile

        by Nadia L. King / Nelli Aghekyan

        When Zaytoon wakes up feeling sad, she goes on a search to find her smile. From the kitchen to the garden, Zaytoon searches high and low,and eventually discovers her smile — it’s smiling at her from her reflection in the window! The Lost Smile is beautifully illustrated colourful picture book that demonstrates the importance of accepting our emotions. Zaytoon’s journey shows children it’s okay to be sad and reassures young readers that sadness can be temporary. Themes include cultural diversity, emotional intelligence, family life and the importance of connecting with nature and animals.

      • Trusted Partner
        Business, Economics & Law
        May 2019

        New Journey of Great Powers

        From Economic Gaint to Economic Power

        by Zhang Zhanbin

        This book provides a general explanation of new theoretical trees, new development goals, new contradictions, and new historical missions. As a world power, how China, guided by the spirit of the Party ’s 19th National Congress of the Chinese Communist Party, “decided to build a well-off society in an all-round way and start to build a comprehensive socialism. The new journey of a modern country "vividly demonstrates China's image as a great power.

      • Trusted Partner
        Humanities & Social Sciences
        January 2025

        The four dimensions of power

        Understanding domination, empowerment and democracy

        by Mark Haugaard

        In this accessible and sophisticated exploration of the nature and workings of social and political power, Haugaard examines the interrelation between domination and empowerment. Building upon the perspectives of Steven Lukes, Michel Foucault, Amy Allen, Hannah Arendt, Anthony Giddens, Pierre Bourdieu and others, he offers a clear theoretical framework, delineating power in four interrelated dimensions. The first and second dimensions of power entail two different types of social conflict. The third dimension concerns tacit knowledge, uses of truth and reification. Drawing upon genealogical theory and accounts of slavery as social death, the fourth dimension of power concerns the power to create social subjects. The book concludes with an original normative pragmatist power-based account of democracy. Offering lucid and entertaining illustrations of complex theoretical perspectives, this book is essential reading for scholars and activists.

      • Trusted Partner
        Fiction
        2015

        The House in Baiting Hollow

        by Vasyl Makhno

        Events, described by Vasyl Makhno in a debut collection of short prose, are happening at different times and in different places, and no matter who the storyteller is – a man over fifty, a grey-headed widow or a little boy – you believe them; because there are no author’s generalizations, conclusions or guidelines. These impartial stories tell us about fates of completely different people, honestly and without pathos. It is honesty and simplicity that make this prose so different; common and simple details, at first sight, add mystery and hold the reader in suspense throughout the entire book.

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