Humble Inquiry, Second Edition
The Gentle Art of Asking Instead of Telling
by Edgar H. Schein & Peter A. Schein
Description
We live, say Ed and Peter Schein, in a culture of “tell.” Rather than trying to genuinely relate to other people, we tell them what we think they need to know or should do. This is particularly problematic between superiors and subordinates because anybody anywhere could have that vital fact or spot that fatal flaw that could mean the difference between success or disaster.
Humble Inquiry encourages honest and open interactions, stimulates creative thinking, and protects against costly misunderstandings and mistakes. Edgar and Peter Schein defines Humble Inquiry as “the fine art of drawing someone out . . . of building a relationship based on curiosity and interest in the other person.” In this seminal work, the authors look at how Humble Inquiry differs from other kinds of inquiry, offer examples of it in action, and show how to overcome the cultural, organizational and psychological barriers that keep us from practicing it. This second edition has been updated throughout with new examples and a new chapter that shows how a lack of Humble Inquiry is at the root of so many modern organizational problems.
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This new edition of the worldwide bestseller (over 200,000 copies sold and translated into seventeen languages) from two of the true giants in organizational culture studies offers 50% new content and a simple and effective technique for building more positive relationships, especially between people of different statuses.
Author Biography
Edgar H. Schein is chairman and cofounder of the Organizational Culture and Leadership Institute. He recently retired from the position of the Society of Sloan Fellows Professor of Management Emeritus at the MIT Sloan School of Management. Schein has received multiple lifetime achievement awards from associations such as the American Society of Training Directors, the Academy of Management, and the International Leadership Association.
Peter Schein is the cofounder and COO of the Organizational Culture and Leadership Institute. Schein’s expertise draws on over twenty years of industry experience in marketing and corporate development at technology pioneers, with a focus on the underlying organizational culture challenges that growth engenders in innovation-driven enterprises.
Berrett-Koehler Publishers,Inc.
View all titlesBibliographic Information
- Publisher Berrett Koehler Publishers
- Orginal LanguageEnglish
- Publication Country or regionUnited States
- Publish StatusPublished
- Original Language TitleEnglish
- Original Language AuthorsEnglish
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