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      • Trusted Partner
        Business, Economics & Law
        December 2016

        Visitor Management in Tourism Destinations

        by Julia N Albrecht

        Visitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students. Key Features: · Considers critical concepts and influential factors in visitor management. · Illustrates current issues in visitor management. · Research-based case studies contribute to an overall understanding of core issues. · Covers the state-of-the-art in guiding and interpretation. ; This book demonstrates current knowledge on Visitor Management and provides insight into conceptual issues. ; PART I: Introduction and Foundation Chapter 1: Introduction to Visitor Management in tourism Destinations Chapter 2: Destination Management and Visitor Management: Non-convergent Literatures but Complementary Activities and Issues Chapter 3: Meeting the Challenge of Managing Visitor Experiences at Tourism Attractions Chapter 4: The Social and Political Dimensions of Visitor Management: Rural Home-based Accommodations PART II: Critical Concepts in Visitor Management Chapter 5: Indicators and Standards-Based Visitor Management Frameworks in Achieving Sustainability at Cultural Heritage Sites Chapter 6: Managing Nature-Based Visitors’ Perceived Service Quality, Satisfaction and Future Behaviour Intention Chapter 7: The Relevance of Visitors’ National Park Affinity for Effective Visitor Management in Protected Areas PART III: Current Issues in Visitor Management Chapter 8: Visitor Monitoring in the Tapajós National Forest, Brazil Chapter 9: Tourist Behaviours, Vandalism and Stakeholder Responses Chapter 10: Augmented Reality Application in Museum Visitor Experiences PART IV: The State of the Art in Guiding and Interpretation Chapter 11: Strategies for Successful Interpretation Techniques in Visitor Attractions: The Operationalization of Guided Tours in Museums Chapter 12: Using Heritage Interpretation to Manage Film-induced Tourism at Heritage visitor Attractions Chapter 13: Theories of Learning and their Application in Interpretation Chapter 14: Critical Reflections on the Role of Interpretation in Visitor Management PART V: Conclusion Chapter 15: Current Knowledge and Future Research Directions in Visitor Management

      • I Will Fall, while Dreaming of Flying

        by Fabio Genovesi

        A novel about the marvellous madness of cycling Fabio is twenty-four years old and studies law, even though his heart isn’t really in it. One day he is sent to the mountains to do community service as an alternative to the draft and is assigned to a retirement home for old priests, run by an eighty-year-old former missionary: a gruff and moody man who barely leaves his room having lost interest in everything. Nonetheless they share passion for cycling and start watching the Giro d’Italia together, identifying in Marco Pantani the incarnation of a dream: a brave man, tormented and alone, facing colossal champions. Thanks to this marvellous madness, Fabio and Don Basagni will find in themselves the courage buried within them to question the solid, reliable existence they were accustomed to put up with.

      • Like a Breath

        by Ferzan Ozpetek

        A touching novel about memory and regret between Rome and Instanbul.  On a Sunday morning like many others, Sergio and Giovanna have invited their best friends over for lunch. While waiting for their guests , a stranger shows up at their door asking to see the house. She explains that she used to live there many years ago and that she came all the way from Istanbul. Elsa (that’s the name of the stranger)  carries in her bag a bundle of old letters to her sister Adele, that no one has ever opened. Who is Elsa, that strange woman? And why Adele did not even open her letters? What mystery is hidden beyond the kitchen window that Elsa keeps staring at?    The narrative has a double point of view of sisters Adele and Elsa, flashing back to the rift that estranged them decades before. The majority of the book consists of Elsa’s letters from the late 1960, alternating with Adele’s recollection from the present, and the interplay between the two is poignant indeed, revealing only in the end how the two sisters had experienced the traumatic love to the same person in very different ways.

      • Everything Needs to Be Saved

        by Daniele Mencarelli

        A deep, moving and sweet novel Daniele is twenty years old when he has a violent outburst of rage and is involuntarily committed into a psychiatric ward for a week. It is June 1994. Throughout this experience, which feels like a delirious summer camp in a circle of hell, Daniele is flanked by his roommates, a bunch of disturbing and sweet characters and yet day by day, interviewed by indifferent doctors, taken in care by frightened nurses, they all share an unexpected sense of brotherhood and a sincere need of supporting each other. In the depth of their madness shines a powerful humanity, which Mencarelli is able to voice with unique tenderness and strength.

      • 2020

        Dance Factor

        by Aurora Marsotto

        When the dance teacher announces that she’s entered her students in the Young Dance Competition, everyone is thrilled! Well…, almost everyone. Alice is twelve and, even though she’s done ballet for five years, she’s never gotten over her stage fright. Of course, what happened last year – when she turned right and everyone else turned left… right there… right in front of everyone… – only made things worse! So, just forget it! There’s no way Alice is going on stage! That is, unless Leonardo, who’s just joined the class, can change her mind…

      • 2020

        Sherlock, Lupin & I

        Last Dance, Mr Holmes

        by Irene M. Adler

        London, 1919 - It’s been fifty years since Sherlock and Lupin last solved a case together. Irene Adler has come back to track down her once inseparable friends, now a great detective and the other a gentleman thief. Irene and her adoptive daughter Mila will bring the trio back together into a world of thrills, intrigue, and breakneck chases.

      • Teaching, Language & Reference
        January 2010

        Teaching Creativity - Creativity in Teaching

        A Learning in Higher Education anthology

        by Claus Nygaard, Nigel Courtney and Clive Holtham

        Teaching Creativity – Creativity in Teaching  offers new theoretical approaches to the understanding of creativity in teaching and learning in higher education. The book’s thirteen chapters contain inspiring examples from people professionally engaged in teaching, learning and assessment. Researchers and practitioners from three continents discuss how students’ creative capacity can be improved.   View book on Libri website

      • Teaching, Language & Reference
        September 2012

        Engaging with Learning in Higher Education

        by Ian Solomonides, Anna Reid and Peter Petocz

        This book satisfies a need for broader scholarly writing on an increasingly important and studied area of higher education learning, teaching and quality assurance. It explores student engagement from a number of contexts and provides a contemporary analysis of practice and research on student engagement from various parts of the world, several disciplines and across the lifetime of the student. Student engagement has become increasingly important in higher education and this book reviews and challenges some of the current orthodoxies around related concepts and enhancements. Split into four sections the book examines the background to and nature of student engagement, related pedagogies, examples of student engagement in context and finally, the implications for policy.   View book on Libri website

      • Geography & the Environment
        March 2014

        Design for a Complex World

        Challenges in Practice and Education

        by Graham Cairns

        This book is founded on the belief that the forces of globalisation that have affected design practice for decades have, in recent years, manifested themselves in design education as well. The book brings together authors, practitioners and educators from ten countries across six continents, Australia, East Germany, the UK, the US, Mexico, Hong Kong, Finland, Central India, Greece and South Africa. Each contributor addresses radical design, architecture, art and politics and offers an overview of the socio-cultural and economic factors that affect the built environment in their particular region of the world. They discuss how the practices of architecture, interior design, planning and landscape architecture interact with these forces but, equally as importantly, how design education does the same.   View book on Libri website

      • Geography & the Environment
        April 2012

        Interiors Education Futures

        Contemporary Insights

        by Paul Rodgers

        Interior spaces play a huge part in our everyday experiences. They help us rest, they provide facilities for cleaning us, they help transport us from one place to another in safety and comfort and they help us relax. The designed interiors of university libraries, restaurants, factories, cafes, airplanes, trains, automobiles and nightclubs therefore significantly contribute to making us all feel warmer, better, brighter, faster and happier. Interiors Education Futures contains 16 intriguing and stimulating papers on the subject of interior design / architecture education. The collection of papers contained within this edited book deal with a wide range of interior design education-related subjects including storytelling, practice-led design projects, post-optimal design, the phenomenology of retail design spaces, physical computing technologies in interior architecture and design for branded environments, amongst others.   View book on Libri website

      • Teaching, Language & Reference
        January 2015

        Case Based Teaching and Learning for the 21st Century

        by Nigel Courtney, Christian Poulsen, Chrysostomos Stylios

        This anthology comprises chapters authored by an international panel of 25 expert practitioners in case based teaching and learning. Their experiences and insights span from traditional to innovative types of case based learning, some enabled by information and communication technologies and some focusing on face-to-face interactions. Accordingly the anthology looks beyond the much-admired Harvard approach to offer a predominantly European perspective in the area of case based teaching.Case Based Teaching and Learning for the 21st Century captures 275 pages of expert knowledge together with a collected bibliography which provides a very comprehensive review of the subject area. It also contains as an appendix the User Maual for the freely available Casemaker platform for supporting and enhancing case based teaching and learning.   View book on Libri website

      • The Arts
        April 2015

        Remaking Memory

        Autoethnography, Memoir and the Ethics of Self

        by John Freeman

        When research is so connected to personal interest, experience, and familiarity that objectivity becomes a moveable feast, the line between documentation and invention blurs to near-invisibility. John Freeman asks what it means to locate oneself into research findings and narrative reports, and what happens when one's self goes further and becomes the research.Subjecting received truths to a series of hard questions, readers are taken on a journey through self-performance;traumatic memoir; the lure of weasel words; emotional evocation; the vagaries of memory; creative nonfiction; cultural appropriation; illusion masquerading as truth and the complex ethics of university research.Case studies from international autoethnographers run through the book and appendices provide invaluable advice to university researchers and supervisors. The result is a work that sheds new light on forms of narrative research that connect writers’ personal stories to the participatory cultures under investigation.   View book on Libri website

      • Geography & the Environment
        July 2013

        Reinventing Architecture and Interiors

        a socio-political view on building adaptation

        by Graham Cairns

        The history of design has traditionally been a story of new ideas, new theories and, above all, new construction. However, today, the developed world is on the cusp of a new era. The financial crisis, the sustainability movement and the conservation agenda are all leading to ever more alterations of existing buildings - and ever fewer new build projects. This new condition will have major consequences for all those involved in the design of the built environment both now, and in the future. These issues, that will invariably alter the nature of the profession form the basis of Reinventing Architecture and Interiors – a book that challenges the standard view on the relationship between interiors and architecture. Written by international experts it is fully illustrated with contemporary examples. It is an important addition to the literature of architecture and interiors today.   View book on Libri website

      • Geography & the Environment
        May 2011

        Interior Tools Interior Tactics

        Debates in Interiors Theory and Practice

        by Joyce Fleming, Frazer Hay, Edward Hollis, Andrew Milligan and Drew Plunkett

        Interior Architecture and Design is an ephemeral art, whose raw material is empty space and whose legacy is contested and fragmentary. Compared with more established disciplines, Interiors has received little theoretical attention: visit any bookshop and under ‘Interior Design’ you will find a large number of coffee table books and little else. Interior Tools, Interior Tactics examines what it is that interior architects and designers actually do. Featuring contributions from practitioners and theorists, Interior Tools, Interior Tactics addresses the tools of the trade of interiors and their tactical employment in the creative industries. Interior Tools, Interior Tactics describes the new professional boundaries, research territories and educational horizons and speculates on how these spheres will collectively determine the future strategies of interior design / interior architecture in the 21st century. The book contains contributions from some of the leading thinkers in the field of Interior Architecture and Design.   View book on Libri website

      • Geography & the Environment
        April 2012

        Articulating Design Thinking

        by Paul Rodgers

        Articulating Design Thinking contains a collection of thought-provoking papers from researchers based in eight different countries around the world – Sweden, Italy, Denmark, Israel, UK, USA, Australia and Turkey – that all deal with articulations of design thinking from a variety of disciplinary perspectives. These include: architecture, inclusive design, industrial design and interaction design. The phrase “design thinking” has become cemented in our everyday lexicon. Design thinking now routinely extends, so it is claimed, to contemporary forms of design, engineering, business and management practice. Often viewed as a particular style of creative thinking-in-action – design thinking, we are told, can transform the way we develop products, services, processes and even strategy. This book examines the many facets of design thinking across a range of different design domains through comparing and contrasting the processes, methods and approaches contained within this thought-provoking collection of papers.   View book on Libri website

      • Teaching, Language & Reference
        December 2013

        Quality Enhancement of University Teaching and Learning

        A Learning in Higher Education anthology

        by Claus Nygaard, Nigel Courtney and Paul Bartholomew

        The challenge addressed by the international scholars and academic practitioners contributing to Quality Enhancement of University Teaching and Learning is how best to enhance the quality of university teaching and learning, and thereby generate a culture of quality in Higher Education. The book focuses on approaches to Quality Enhancement (QE), a process which has significant differences to the interrelated concept of Quality Assurance (QA), particularly in relation to aspirations for change. Since successful QE initiatives must always involve jointly the student, the teacher and the institution, the three sections of the anthology address the practice of QE in relation to each of these constituencies. Examples of quality enhancement in higher education from Australia, Belgium, Denmark, England, Finland, Iceland, Portugal, Scotland, and United Arab Emirates are presented, with each section starting from contributions offering micro-level approaches and progressing to those offering macro-level perspectives.   View book on Libri website

      • Business, Economics & Law
        October 2014

        Professional Area Management

        Leading at a Distance in Multi-Unit Enterprises

        by Chris Edger

        Building upon his earlier book Effective Multi-Unit Leadership (described by the Leadership and Organization Journal as ‘one of the key books of its kind for this decade’) Professor Chris Edger has produced a book that clearly defines and outlines the ‘professional practice’ of outstanding retail Area Managers. Bursting with real-life Case Studies this book will be essential reading for General Managers who aim to go further up the chain of command and Area Managers who want to be the best! Professor Edger outlines how Area Managers can ‘close down the distance’ between themselves and their units in order to optimise performance. Without abandoning academic rigor he produces essential ‘how to’ checklists for the ambitious GM or Area Manager that can be applied out in the field. This book is a must read for those that aspire to become great retail Area Managers.   View book on Libri website

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