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      • Strange Days Books, Social Cooperative Enterprise

        Strange Days Books is a social cooperative publishing firm based in Crete, Greece. Since 2012 we have published almost 100 books. Every year we organize Sand Festival, an online Writers’ Workshop and - in cooperation with www.eyelands.gr literary magazine - the one and only international short story competition based in Greece, plus our International Book Awards. In 2019 SDB was the only publishing house in Greece to receive approval by the European Union’s Creative Europe translation funding program for its project "Strange Days in Europe”. Strange Days Books is an entirely independent publisher, primarily interested in showcasing the wealth of new writing voices in Greece. We work closely with our authors to create books that will appeal to booklovers, books about the present, books that strive to push the art of literature forward, books written with talent and passion, books that challenge the way we see the world, books bursting with new ideas and intriguing perspectives.

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      • Trusted Partner
        February 2024

        Sustainable Events Management

        by Razaq Raj, Kevin Griffin, Ruth Craggs

        This book introduces the reader to sustainable events management theory, based on academic research and illustrated with empirical case studies. The book provides a comprehensive view of the concepts of sustainable management and how it relates to the many sectors within the events industry. It emphasizes the fundamental importance of local communities, businesses and stakeholders to events organisation in regional, national and international locations. It brings into focus the international governing bodies, and national government strategic objectives as the corner stone for sustainable development in the events sector. The relationship between these strategic objectives and on-the-ground operational responsibilities are presented using research by contributing authors and accredited organisations to add scope and depth. Best-practice case studies are used throughout the book to highlight and explain particular sustainable management issues. The scope of the book is international and designed to educate undergraduate and postgraduate students and to support practitioners in their operational and administrative duties within their industry sectors.

      • Trusted Partner
        Business, Economics & Law
        February 2020

        Events as a Strategic Marketing Tool

        by Dorothé Gerritsen, Ronald van Olderen

        Events have come to play an ever-growing role in marketing; by connecting products and services with experiences and vice versa, producers can create important added value. Events as a Strategic Marketing Tool, 2nd edition describes how events can be used as a strategic tool in marketing practices. Fully updated throughout, this new edition reviews the way organizations utilize events to connect with their visitors. It covers the development of the experience economy, the step from strategy to concept, event design and touchpoints. Written in an accessible style, it also considers the areas of marketing within which experiences play a role, such as branding, relationship marketing and city marketing. Concluding with a chapter on effect measurement and evaluation. Including a wealth of internationally relevant examples, it gives a thorough insight into the way events can help reach strategic marketing goals. It will provide an engaging resource for both students and professionals interested in Leisure, tourism and events.

      • Trusted Partner
        Sport & leisure industries
        September 1998

        Strategic Planning Systems in Hospitality and Tourism

        by Edited by Luiz Moutinho

        Managers practice in a constantly changing environment, creating the need for effective strategic planning. However, to date the importance of strategic planning to hospitality and tourism has not been the subject of detailed empirical academic research. This book fills that gap. It contains the latest research which integrates theory with practice, including two new diagnostic tools developed by the authors, the Strategic Planning Index (SPI) and Marketing Planning Index (MPI). The tourism and hospitality industry is examined from a strategic perspective, including case illustrations and detailed studies of two major hotel groups, along with the relevance of the strategic planning process. The book goes on to describe strategic planning systems, at both the corporate and business unit level. International examples are used to demonstrate how these concepts and techniques can be incorporated into the design and implementation of effective strategic planning systems, in order to improve performance in hospitality and tourism organisations. This book is essential reading for senior undergraduate and postgraduate students, researchers, practitioners and consultants in management and business studies, hospitality and tourism.

      • Trusted Partner
        September 2024

        Customer Experience Management in the Caribbean

        Concepts, Case Studies and Challenges

        by Leslie-Ann Jordan, Anne P. Crick, Paul Anderson, Elaine Commissiong, Noel M. Cowell, G. Anthony Ferguson, Koen Hietbrink, Jacqueline Huggins, Michelle McLeod, Candice Petgrave, Juliana Samuel, Trevor A. Smith, Tiersa Smith-Hall, Evora Mais Thompson, Sumit Verma, Nadane Y. Wright

        Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond.

      • Trusted Partner

        Strategic Event Leveraging

        Models, Practices and Prospects

        by Vassilios Ziakas

        This book comprehensively describes, explains, critiques and refines our current perspectives of event leveraging and, in so doing, provides an analytic account of the subject area as a whole, as it concerns the strategic pursuit of attaining and magnifying benefits that derive from events. Encompassing all events including sport, cultural and business, it also covers all kinds of benefits that can be leveraged and lead to sustainability through triple-bottom-line assessment. The book takes an interdisciplinary approach to cross boundaries and creates linkages among the parent disciplines (sport management; events, hospitality and tourism; leisure studies, parks and recreation) and general disciplines (management, marketing, sociology, anthropology, urban and regional planning). Written by an experienced author well-known in the field of event management and leveraging, this book: - Examines the art of event leveraging and contributes to the literature by refining pertinent theory. - Presents and explains theoretical models of event leveraging and emergent derivative frameworks. - Reveals major practices, issues and lessons from literature and case studies. - Integrates disciplinary applications of event leveraging to further refine the theoretical perspective through an interdisciplinary lens. - Develops a comprehensive outlook of event leveraging as a means to sustainability. Building a truly global and transdisciplinary framework, the author provides direction and possibilities that can lead to new forms of leveraging, making this an excellent resource for researchers, practitioners and students interested in event management and policy, sport management, recreation and leisure, and hospitality, tourism and festival management.

      • Trusted Partner
        June 2024

        Genetics of Salt Tolerance in Plants

        a Central Dogma Perspective and Strategies for Enhancement

        by Showkat Ahmad Ganie, Shabir Hussain Wani

        Gene expression in cells follows a prescribed pathway that conforms to the Central Dogma; where the genetic information stored in DNA is transcribed into RNA and then expressed into proteins, which influences most plant traits. Plant salt tolerance research is directed towards identifying nucleotide variants that could contribute to tolerant phenotypes. This book comprehensively presents the current state of knowledge on plant salt tolerance through meticulous analysis of the processes operating across the Central Dogma. It provides a detailed account of modulation of gene expression through genome editing systems to achieve crop improvement against salt stress. It also provides state-of-the-art information on advances in breeding technologies of genome selection and accelerated de novo domestication for rapidly improving the salt tolerance of plants for global food security. This book: 1.Provides a comprehensive coverage of plant salt tolerance mechanisms. 2.Spotlights various factors functioning along the Central Dogma pathway and their regulation in response to salinity. 3.Examines how these factors function to protect the plants from high salinity. 4.Highlights advances in cutting-edge breeding technologies for improving salt tolerance. The book will be of particular value to students and researchers of plant genetics, molecular biology and physiology and those with an interest in salinity and salt tolerance.

      • Trusted Partner
        Hospitality industry
        May 2014

        Events as a Strategic Marketing Tool

        by Dorothe Gerritsen, Ronald van Olderen

        Experiences, encounters and events have come to play an ever-growing role in marketing as their impact is more fully understood. As a profession, however, event marketing is still a relatively new field, with most available literature covering practical project management rather than the strategy behind including events in a marketing campaign. Addressing this gap, Events as a Strategic Marketing Tool reviews the way organizations utilize events to connect with their visitors. It covers the development of the experience economy, the step from strategy to concept, event design and touchpoints. Written in an accessible style, it also considers the areas of marketing within which experiences play a role, such as branding, relationship marketing and city marketing. Concluding with a chapter on effect measurement and evaluation, Events as a Strategic Marketing Tool provides an engaging resource for both students and professionals interested in leisure, tourism and events. Including a wealth of internationally relevant examples, it gives a thorough insight into the way events can help reach strategic marketing goals.

      • Trusted Partner
        Humanities & Social Sciences
        March 2017

        Representing Africa

        Landscape, exploration and empire in Southern Africa, 1780–1870

        by John McAleer, Andrew Thompson, John M. MacKenzie

        Southern Africa played a varied but vital role in Britain's maritime and imperial stories: it was one of the most intricate pieces in the British imperial strategic jigsaw, and representations of southern African landscape and maritime spaces reflect its multifaceted position. Representing Africa examines the ways in which British travellers, explorers and artists viewed southern Africa in a period of evolving and expanding British interest in the region. Drawing on a wide range of archival sources, contemporary travelogues and visual images, many of which have not previously been published in this context, this book posits landscape as a useful prism through which to view changing British attitudes towards Africa. Richly illustrated, this book will be essential reading for scholars and students interested in British, African, imperial and exploration history, art history, and landscape and environment studies.

      • Trusted Partner
        Tourism industry
        September 2015

        Risk and Safety Management in the Leisure, Events, Tourism and Sports Industries

        by Mark Piekarz, Ian Jenkins, Peter Mills

        The management of risk and safety is not simply a matter of trying to remove risks, but is necessary and vital to these industries. Sensible risk management is concerned with making the most of the positive opportunities or reducing the negative risks. This books shows how the absence of explicit risk practices is not necessarily an absence of risk management, and how many existing operational and strategic practices can be understood as part of a process of risk and safety management. Its main objective is to develop greater clarity in the communication of risks and the development of safety programmes, illustrating how organisations can use a single language of risk, relevant for all levels of management and areas of operation.

      • Trusted Partner
        Business, Economics & Law
        September 2019

        Tourism Crisis and Disaster Management in the Asia-Pacific

        by Brent W Ritchie, Kom Campiranon

        The Asia-Pacific area is notable as one of the fastest growing tourism regions and not surprisingly, tourism in this region has become the major driver of global tourism in general. Nonetheless, tourism industries in Asia Pacific has been challenged in recent years by a number of major crises and disasters including terrorism, outbreaks (e.g. SARS and Bird Flu), natural disasters (e.g. tsunamis, bushfires, flooding), and political crisis (e.g. protests and political instability).The aim of this book is to contribute to the understanding of crisis and disaster management generally, but with a specific focus on the Asia Pacific. With chapters contributed by international scholars and practitioners, this book discusses both the theoretical and practical approaches toward successful crisis and disaster management.

      • Trusted Partner
        Business, Economics & Law
        February 2018

        Sustainable Bamboo Development

        by Zhu Zhaohua, Jin Wei

        This book presents over 40 cases of bamboo development across 22 major bamboo-industry countries and explores the knowledge gained from their successes and failures. It synthesises experiences and exchanges with country experts from international training courses and consultations, study tours, and seminars. Each case includes observations and summaries of discussions related to the development of bamboo-based industries in a healthy, sustainable way, and the facilitation of strategic and balanced development of bamboo in different global regions. Industrial and artisanal bamboo growing and processing is expanding worldwide and this book brings together key experiences to help inform future developments. This book provides an analysis of bamboo plant features, including strong renewability, fast-growing, and high biomass production. It also reviews important ecological functions of bamboos, such as water and soil conservation, carbon sink and storage, and adaptation to climate change, as well as addressing the diversified culture of bamboo and key issues affecting the sector. Sustainable Bamboo Development: - Is authored by an internationally recognised leading expert in the growth and use of bamboo - Takes a holistic view, covering technical, socio-economic, policy, cultural and business development - Provides practical knowledge to guide the development of bamboo sectors - Gives a clear idea and rich examples of what has been attempted in many countries - Acts as a roadmap for using bamboo as a poverty reduction and environmental security tool Highly illustrated and in full colour throughout, this book is an essential resource for all those interested in bamboo, from private sector investors to governmental and development agencies, academic researchers and students.

      • Trusted Partner
      • Trusted Partner
        Business, Economics & Law
        June 2019

        Tourism, Pilgrimage and Intercultural Dialogue

        Interpreting Sacred Stories

        by Dolors Vidal-Casellas, Silvia Aulet, Neus Crous-Costa

        This book is a timely re-assessment of the increasing connections between management of diversity and religious tourism and secular spaces on a global stage. Including a range of contemporary case studies, it is a valuable resource for researchers and practitioners in tourism management, pilgrimage and religious tourism.

      • Trusted Partner
        June 2024

        Sustainable Ecological Restoration and Conservation in the Hindu-Kush Himalayan Region

        A Comprehensive Review

        by Zhanhuan Shang, Allan Degen, Devendra Gauchan, Madan Koirala, Muhammad Khalid Rafiq, Awais Iqbal, Binyu Luo, Dawei Zhang, Diwakar Adhikari, Dongmei Li, Furbe Lama, Haonan Guo, Hui Xu, Huma Ali, Jalal Hayat Khan, Jiayi He, Jie Lian, Mei Huang, Monika Ghimire, Narayan Prasad Gaire, Peipei Liu, Qinghui Fang, Ramesh Prasad Sapkota, Ramesh Raj Pant, Rashila Deshar, Ritika K.C, Rui Zhang, Rukhsanda Aziz, Srijana Khanal, Tianyun Qi, Udhab Raj Khadka, Usha Rai, Usman Ali, Wenyin Wang, Xiaoping Jing, Yamuna Ghale, Youyan Liu, Zhen Peng, Zhiqiang Dang

        The years 2021 to 2030 have been designated as "The United Nations Decade on Ecosystem Restoration". Ecological restoration and biodiversity conservation efforts face unprecedented challenges, especially in developing countries and areas, such as the Hindu Kush-Himalayan (HKH) region. This huge HKH region, which includes areas in eight separate countries (Afghanistan, Pakistan, Nepal, India, China, Bangladesh, Myanmar and Bhutan), is a biodiversity hotspot with a vast array of ecosystems, landscapes, peoples and cultures. It is known as one of 'the pulses of the world'. However, the HKH is also the world's largest and poorest mountain region, where landscapes and environments have been severely damaged as a result of climate change and human activities. Coordinating conservation and restoration policies, sharing knowledge and funds, and maintaining livelihoods are major challenges and are in urgent need of improvement. This book details the past and current ecological problems in the HKH region, and the threats and challenges that ecosystems and local people face. It pays special attention to developments of transformative adaptations and presents examples of sustainable conservation and ecological restoration management practices. Three primary questions are addressed: (1) Do the existing conservation strategies of international organizations and government policies really protect ecosystems and solve biodiversity problems? (2) Can these management measures be one-time solutions? and (3) What is the strategic framework and scenario prognosis for the future based on the historical trajectory of ecological conservation and restoration in the region? This book is essential reading for ecologists and conservation biologists involved in large-scale ecological restoration projects, along with practitioners, graduate students, policy makers and international development workers.

      • Trusted Partner
        July 2023

        Urban Pest Management

        An Environmental Perspective

        by Partho Dhang

        The management and control of pests in the urban environment in the 21st Century faces many challenges. Pest populations adapt to changing conditions brought about by environmental changes caused by global warming, human population growth, and increased pollution. Urban pests are able to expand their ranges, densities, and habitats, sometimes causing large-scale damage and disease. This book provides collective insights from academic and industry experts on perspectives concerning urban pest management and regulatory innovations arising from the rapid onset of recent environmental challenges. Chapter topics address pest biology, advances in urban pest management practices, emerging urban pest control developments, new technologies, and regulations. The book describes new methods of pest control, their impacts on human health and the environment, and strategies for integrated management limiting the use of chemicals. It provides a practical resource for researchers and policy makers in pest management, urban health, medical entomology and environmental science. · An up-to-date and comprehensive resource on environmental urban pest management · Designed to appeal to pest control operators, public health professionals, and a range of field workers, as well as researching academics and graduate students · Brings both academic and industry experts together in one volume

      • Trusted Partner
        Business & management
        November 2012

        Veterinary Practice Management

        by Catherine R Coates, Alan Jones, Michael W Coates

        Veterinarians are increasingly aware of the need to recognise they are working in a business enterprise. From operating as small practices twenty years ago, veterinary businesses are now run along sophisticated models and operate out of multi-million pound hospitals. Drawing together the latest information on practice management, this textbook provides practical and straightforward coverage of major elements, including client relationships and staff management, business and financial procedures, computer systems and project management. This book covers practice management topics as taught in veterinary schools worldwide, providing students with a textbook resource in this increasingly important subject. It is also a valuable source of information for newly qualified veterinarians, veterinarians interested in practice management and veterinary practice managers.

      • Trusted Partner
        December 2024

        Rural SME Business Management

        The Human Factor

        by Peter L Nuthall

        This book is about managerial ability and how it might be assessed and improved, and it focuses on rural Small and Medium Enterprises (SMEs). Traditionally, business studies have seldom covered the manager as a person and a decision maker in any great depth. Personnel management, production economics, financing, operations analysis techniques, etc. tend to be emphasized but the personal attributes of the decision makers have as much influence on success as the rules of good decision making. This book aims to correct this imbalance. The human characteristics of managers that define how a manager operates are explored, as are their impact on managerial ability. The details of the competencies a manager must possess are also presented and discussed as well as potential detracting biases. The book concludes with methods and techniques covering personal characteristic changes and associated managerial improvement. The concepts and conclusions of this book are all based on a body of research, excerpts of which are quoted in the text, drawn from the rich sources available in the international literature. Case studies describing successful managers and management advisors are used throughout. · First book which specifically focuses on human factors and decision making for SME managers. · Introduces new research specifically on the quantification of intuition, the primary decision making method used in SMEs. · Contains essential material required by researchers of decision making processes, business studies teachers, and extension workers from the world of SME business.

      • Trusted Partner
        August 2020

        Handbook of Phytosanitary Risk Management

        Theory and Practice

        by Charles Yoe, Robert Griffin, Stephanie Bloem

        Phytosanitary risk management is essential to the global economy as well as the world's ability to feed itself. This book is about understanding the fundamentals of phytosanitary risk management for trade and non-trade issues, and how to manage those risks in an effective and efficient manner that is consistent with the international regulatory framework. Its purpose is to provide the international phytosanitary community and its principal stakeholders with a strong foundation in risk management concepts and a thorough guide to best practices. Starting with the conceptual background necessary for understanding risk management, this book then covers a risk management model with a detailed description of the structure and processes necessary for best practice risk management in the global economy. This is followed by an in-depth look at the continuum of phytosanitary measures with a laser-like focus on key risk management issues, and the book concludes with a final section devoted to an examination of the most compelling risk management issues of the day. This book is: - A comprehensive exposition of phytosanitary risk management. - Valuable both to the experienced risk manager and to those getting started in the field. - Written by a team of experts with extensive professional phytosanitary work experience and knowledge of plant health. Written for professionals, practitioners and policy makers who work in the international trade of plants and plant products and allied fields, this book provides the global phytosanitary community and its principal stakeholders with a practical guide to best risk management practices.

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