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      • Trusted Partner
        Business, Economics & Law
        December 2016

        Visitor Management in Tourism Destinations

        by Julia N Albrecht

        Visitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students. Key Features: · Considers critical concepts and influential factors in visitor management. · Illustrates current issues in visitor management. · Research-based case studies contribute to an overall understanding of core issues. · Covers the state-of-the-art in guiding and interpretation. ; This book demonstrates current knowledge on Visitor Management and provides insight into conceptual issues. ; PART I: Introduction and Foundation Chapter 1: Introduction to Visitor Management in tourism Destinations Chapter 2: Destination Management and Visitor Management: Non-convergent Literatures but Complementary Activities and Issues Chapter 3: Meeting the Challenge of Managing Visitor Experiences at Tourism Attractions Chapter 4: The Social and Political Dimensions of Visitor Management: Rural Home-based Accommodations PART II: Critical Concepts in Visitor Management Chapter 5: Indicators and Standards-Based Visitor Management Frameworks in Achieving Sustainability at Cultural Heritage Sites Chapter 6: Managing Nature-Based Visitors’ Perceived Service Quality, Satisfaction and Future Behaviour Intention Chapter 7: The Relevance of Visitors’ National Park Affinity for Effective Visitor Management in Protected Areas PART III: Current Issues in Visitor Management Chapter 8: Visitor Monitoring in the Tapajós National Forest, Brazil Chapter 9: Tourist Behaviours, Vandalism and Stakeholder Responses Chapter 10: Augmented Reality Application in Museum Visitor Experiences PART IV: The State of the Art in Guiding and Interpretation Chapter 11: Strategies for Successful Interpretation Techniques in Visitor Attractions: The Operationalization of Guided Tours in Museums Chapter 12: Using Heritage Interpretation to Manage Film-induced Tourism at Heritage visitor Attractions Chapter 13: Theories of Learning and their Application in Interpretation Chapter 14: Critical Reflections on the Role of Interpretation in Visitor Management PART V: Conclusion Chapter 15: Current Knowledge and Future Research Directions in Visitor Management

      • Trusted Partner
        Business, Economics & Law
        December 2017

        Tour Operators and Operations

        Development, Management and Responsibility

        by Jacqueline Holland, David Leslie

        With a focus on the creation and distribution of packaged holidays, this text covers the fundamentals of business and the relationship between tour operators and destinations. With particular reference to the sustainability of both parties, it reviews the impacts and influences of tour operations and practices on destinations within the overriding context of tour operator responsibility. It addresses the entirety of this key component of the tourism sector, and reflects the shift in recent years from traditional 'sun, sea and sand' holiday to more bespoke packages. Taking into account tour operators as a growing factor among the major emergent economies of the world, this book is: - The first textbook to provide such in-depth content of tour operators and operations. - Written by authors with industry, research and teaching experience. - A wealth of information regarding popular eco, nature and adventure trips, as well as myriad niche and special interest products. Full of international and highly topical case studies, exercises and discussion questions, Tour Operators and Operations: Development, Management and Responsibility is a fundamental text for students of tourism.

      • Trusted Partner
        Business, Economics & Law
        January 2018

        Special Interest Tourism

        Concepts, Contexts and Cases

        by Carol Southall, Lynn Minnaert, Nazia Ali, Ade Oriade, Allan Watson, Glen Croy, Ralf C Buckley, Dallen J Timothy, Steven Rhoden, Alison Caffyn, Richard Benfield, Cheng-Fei Lee, Sheela Agarwal, Graham Busby, Rong Huang

        Special interest tourism is growing rapidly due to a discerning and heterogeneous travel market and the demand for more focused activity or interest-based tourism experiences. This book approaches the topic from the perspective of both supply and demand, and addresses the complexities now inherent in this area of tourism. It presents a contextualised overview of contemporary academic research, concepts, principles and industry-based practice insights, and also considers the future of special interest tourism in light of the emergence of ethical consumerism. With a clear, user-friendly structure, the book: -Links theoretical frameworks to clear practical applications. -Reviews key emerging issues for tourism relating to families and faith, the performing arts, active and passive pursuits, therapeutic leisure and travelling. -Includes contributions and case studies from international academics and practitioners to give a truly global overview. Sometimes referred to as niche or contemporary tourism, this book provides a complete introduction to the study of special interest tourism for students.

      • Trusted Partner
        Business, Economics & Law
        September 2016

        Forest Hydrology

        Processes, Management and Assessment

        by Devendra Amatya, Thomas Williams, Leon Bren, Carmen de Jong

        Forests cover approximately 26% of the world's land surface area and represent a distinct biotic community. They interact with water and soil in a variety of ways, providing canopy surfaces which trap precipitation and allow evaporation back into the atmosphere, thus regulating how much water reaches the forest floor as through fall, as well as pull water from the soil for transpiration. The discipline "forest hydrology" has been developed throughout the 20th century. During that time human intervention in natural landscapes has increased, and land use and management practices have intensified. This book: - Presents cutting edge thinking and assessments in forest hydrology across all latitudes and terrains, including state-of-the-art modelling techniques and methodologies - Describes the latest challenges facing forest hydrology, such as increased occurrence of disturbance, due to extreme floods, drought, disease, and fire, potentially caused by climate change - Is written by an internationally renowned team of scientists, engineers, and managers to give a well-rounded review of the subject The book will be useful for graduate students, professionals, land managers, practitioners, and researchers with a good understanding of the basic principles of hydrology and hydrologic processes. ; This book presents cutting edge thinking and assessments in forest hydrology across all latitudes and terrains, including state-of-the-art modelling techniques and methodologies. It describes challenges facing forest hydrology such as extreme floods, drought, disease, and fire, and is written by an internationally renowned team. ; 1: An Introduction to Forest Hydrology 2: Forest Runoff Processes 3: Forest Evapotranspiration: Measurement and Modelling at Multiple Scales 4: Forest Hydrology of Mountainous and Snow Dominated Watersheds 5: European Perspectives on Forest Hydrology 6: Tropical Forest Hydrology 7: Hydrology of Flooded and Wetland Forests 8: Forest Drainage 9: Hydrological Modeling in Forested Systems 10: Geospatial Technology Applications in Forest Hydrology 11: Forests Cover Changes and Hydrology in Large Watersheds 12: Hydrologic Effects of Forest Management 13: Hydrology of Forests after Wildfire 14: Hydrologic Processes of Reference Watersheds in Experimental Forests, USA 15: Applications of Forest Hydrologic Science to Watershed Management in the 21st Century 16: Hydrology of Taiga Forests in High Northern Latitudes 17: Future Directions in Forest Hydrology

      • Trusted Partner
        The Arts
        November 2017

        Vivien Leigh

        Actress and icon

        by Kate Dorney, Maggie B. Gale

        This edited volume provides new readings of the life and career of iconic actress Vivien Leigh (1913-67), written by experts from theatre and film studies and curators from the Victoria & Albert Museum, London. The collection uses newly accessible family archives to explore the intensely complex relationship between Vivien Leigh's approach to the craft of acting for stage and screen, and how she shaped, developed and projected her public persona as one of the most talked about and photographed actresses of her era. With key contributors from the UK, France and the US, chapters range from analyses of her work on stage and screen to her collaborations with designers and photographers, an analysis of her fan base, her interior designs and the 'public ownership' of Leigh's celebrity status during her lifetime and beyond.

      • Trusted Partner
        Humanities & Social Sciences
        January 2007

        Religion in Revolutionary England

        by Christopher Durston, Judith Maltby

        This book offers a collection of essays tightly focused around the issue of religion in England between 1640 and 1660, a time of upheaval and civil war in England. Edited by well-known scholars of the subject, topics include the toleration controversy, women's theological writing, observance of the Lord's Day and prayer books. To aid understanding, the essays are divided into three sections examining theology in revolutionary England, inside and outside the revolutionary National Church and local impacts of religious revolution. Carefully and thoughtfully presented, this book will be of great use for those seeking to better understand the practices and patterns of religious life in England in this important and fascinating period. ;

      • Trusted Partner
        Business, Economics & Law
        December 2018

        World Heritage Sites

        Tourism, Local Communities and Conservation Activities

        by Takamitsu Jimura

        Heritage is a growing area of both tourism and study, with World Heritage Site designations increasing year-on-year. This book reviews the important interrelations between the industry, local communities and conservation work, bringing together the various opportunities and challenges for different destinations. World Heritage status is a strong marketing brand, and proper heritage management and effective conservation are vital, but this tourism must also be developed and managed appropriately if it is to benefit a site. As many sites are located in residential areas, their interaction with the local community must also be carefully considered. This book: - Reviews new areas of development such as Historic Urban Landscapes, Intangible Cultural Heritage, Memory of the World and Global Geoparks. - Includes global case studies to relate theory to practice. - Covers a worldwide industry of over 1,000 cultural and natural heritage sites. An important read for academics, researchers and students of heritage studies, cultural studies and tourism, this book is also a useful resource for professionals working in conservation, cultural and natural heritage management.

      • Trusted Partner
        Medicine
        September 2018

        Animal Welfare in a Changing World

        by Edited by Andrew Butterworth

        Contemporary and challenging, this thought-provoking book outlines a number of the key dilemmas in animal welfare for today's, and tomorrow's, world. The issues discussed range from the welfare of hunted animals, to debates around intensive farming versus sustainability, and the effects of climate and environmental change. The book explores the effects of fences on wild animals and human impacts on carrion animals; the impacts of tourism on animal welfare; philosophical questions about speciesism; and the quality and quantity of animal lives. The welfare impacts of human-animal interactions are explored, including human impacts on marine mammals, fish, wildlife, and companion and farm animals. Animal Welfare in a Changing World provides: Concise, opinion-based views on important issues in animal welfare by world experts and key opinion leaders. Pieces based on experience, which balance evidence-based approaches and the welfare impacts of direct engagement through training, campaigning and education. A wide-ranging collection of examples and descriptions of animal welfare topics which outline dilemmas in the real world, that are sometimes challenging, and not always comfortable reading. This is a 'must-read' book for animal and veterinary scientists, ethologists, policy and opinion leaders, NGOs, conservation biologists and anyone who feels passionately about the welfare of animals

      • Trusted Partner
        July 2018

        Practical Feline Behaviour

        Understanding Cat Behaviour and Improving Welfare

        by Trudi Atkinson

        Practical Feline Behaviour contains all the relevant information that a veterinary nurse or technician needs to understand and handle the behaviour and welfare of house cats, and to offer safe and practical advice to clients. There have been ground-breaking advances in our understanding of feline behaviour in recent years and, to protect the welfare of cats, it is increasingly important that anyone involved with their care, especially those in a professional capacity, keep up to date with these developments. This approachable and down-to-earth text describes the internal and external influences on feline behaviour; on communication, learning, social behaviour, the relationship between behaviour and disease, and the cat - human relationship. It also provides practical advice on how the welfare of cats in our care may be protected and how behaviour problems should be addressed and how to avoid them. In this book Trudi Atkinson draws on her extensive experience as a veterinary nurse and a Certified Clinical Animal Behaviourist to provide a rapid reference and an intensely practical feline behaviour resource for owners, breeders, veterinary professionals, shelter and cattery workers and anyone involved in the care of our feline companions. - Practical, down to earth guide detailing all aspects of feline behaviour - Rapid reference for instant access to information - Written by a well-known animal behaviourist who has extensive experience in treating feline behaviour problems and in advising clients to protect the welfare of their cats - Includes a foreword by John Bradshaw, School of Veterinary Science at University of Bristol, UK

      • Trusted Partner
        The Arts
        March 2006

        Art history

        A critical introduction to its methods

        by Michael Hatt, Charlotte Klonk

        Art History: A critical introduction to its methods provides a lively and stimulating introduction to methodological debates within art history. Offering a lucid account of approaches from Hegel to post-colonialism, the book provides a sense of art history's own history as a discipline from its emergence in the late-eighteenth century to contemporary debates. By explaining the underlying philosophical and political assumptions behind each method, along with clear examples of how these are brought to bear on visual and historical analysis, the authors show that an adherence to a certain method is, in effect, a commitment to a set of beliefs and values. The book makes a strong case for the vitality of the discipline and its methodological centrality to new fields such as visual culture. This book will be of enormous value to undergraduate and graduate students, and also makes its own contributions to ongoing scholarly debates about theory and method. ;

      • Trusted Partner
        Business, Economics & Law
        February 2018

        Strategic Management in Tourism

        by Luiz Moutinho, Alfonso Vargas-Sánchez, Alejandro Pérez-Ferrant, Alfonso Vargas-Sánchez, Anne-Mette Hjalager, Brent W Ritchie, Dawn Gibson, Eduardo Parra-López, Geoff Southern, James Wilson, Jithendran Kokkamikal, José Alberto Martínez-González, Kanes Rajah, Kun-Huang Huarng, Larry Dwyer, Luiz Moutinho, María Moral-Moral, Mercedes Melchior-Navarro, Noel Scott, Rafael Alberto Pérez, Ronnie Ballantyne, S.F. Witt, Scott McCabe, Shirley Rate, Tiffany Hui-Kuang Yu, Vanessa Yanes-Estévez, Yawei Jiang, Yvette Reisinger

        This comprehensive textbook has, at its core, the importance of linking strategic thinking with action in the management of tourism. It provides an analytical evaluation of the most important global trends, as well as an analysis of the impact of crucial environmental issues and their implications. Fully updated throughout, this new edition: -Covers forecasting, functional management and strategic planning; -Includes extra chapters to incorporate a wider spread of important topics such as sustainability, authenticity and crisis management; -Contains pedagogical features throughout, such as learning objectives, questions and case studies to aid understanding Now in its third edition, and reviewing the major factors affecting international tourism management, this well-established student resource provides an essential overview of strategic management for students and professionals in the tourism sector.

      • August 2012

        Our Racist Heart?

        An Exploration of Unconscious Prejudice in Everyday Life

        by Geoffrey Beattie

        Few people today would admit to being a racist, or to making assumptions about individuals based on their skin colour, or on their gender or social class. In this book, a leading psychologist and researcher in the area of implicit attitudes asks if prejudice, more subtle than before, is still a major part of our everyday lives.Geoffrey Beattie suggests that implicit biases based around race are not just found in small sections of our society, but that they also exist in the psyches of even the most liberal, educated and fair-minded of us. More importantly, the book outlines how these "hidden" attitudes and prejudices can be revealed and measured, and how they in turn predict behaviours in a number of important social situations.Our Racist Heart? takes a fresh look at our racial attitudes using new technology and fresh experimental approaches, to show how unconscious biases influence our everyday action and thinking. These groundbreaking results are brought to life using the author's own experiences of class and religious prejudice in Northern Ireland, and are also discussed in relation to the history of race, racism and social psychological theory.The book will be of great interest to students of psychology, sociology, cultural studies, as well as those who work in human resources and to all those who work or have experienced prejudice in their daily lives.

      • Archaeology
        April 2012

        Museum Basics

        by Timothy Ambrose

        Museums throughout the world have common needs and face common challenges. Keeping up-to-date with new ideas and changing practice is challenging for small and medium-sized museums where time for reading and training is often restricted. This new edition of Museum Basics has therefore been produced for the many museums worldwide that operate with limited resources and few professional staff. The comprehensive training course provided within the book is also suitable for museum studies students who wish to gain a full understanding of work within a museum.Drawing from a wide range of practical experience, the authors provide a basic guide to all aspects of museum work, from audience development and education, through collections management and conservation, to museum organisation and forward planning. Organised on a modular basis with over 110 Units, Museum Basics can be used as a reference work to assist day-to-day museum management and as the key textbook in pre-service and in-service training programmes. It is designed to be supplemented by case studies, project work and group discussion.This third edition has been fully updated and extended to take account of the many changes that have occurred in the world of museums in the last five years. It includes over 100 new diagrams supporting the text, a glossary, sources of information and support as well as a select bibliography. Museum Basics is also now supported by its own companion website providing a wide range of additional resources for the reader.

      • Teaching skills & techniques

        Visible Learning for Teachers

        Maximizing Impact On Learning

        by John Hattie

        In November 2008, John Hattie's ground-breaking book Visible Learning synthesised the results of more thanfifteen years research involving millions of students and represented the biggest ever collection of evidence-based research into what actually works in schools to improve learning.Visible Learning for Teachers takes the next step and brings those ground breaking concepts to a completely new audience. Written for students, pre-service and in-service teachers, it explains how to apply the principles of Visible Learning to any classroom anywhere in the world. The author offers concise and user-friendly summaries of the most successful interventions and offers practical step-by-step guidance to the successful implementation of visible learning and visible teaching in the classroom.This book:links the biggest ever research project on teaching strategies to practical classroom implementationchampions both teacher and student perspectives and contains step by step guidance including lesson preparation, interpreting learning and feedback during the lesson and post lesson follow upoffers checklists, exercises, case studies and best practice scenarios to assist in raising achievementincludes whole school checklists and advice for school leaders on facilitating visible learning in their institutionnow includes additional meta-analyses bringing the total cited within the research to over 900comprehensively covers numerous areas of learning activity including pupil motivation, curriculum, meta-cognitive strategies, behaviour, teaching strategies, and classroom management.Visible Learning for Teachers is a must read for any student or teacher who wants an evidence based answer to the question; 'how do we maximise achievement in our schools?'

      • Language: reference & general
        February 2012

        Introducing Translation Studies

        Theories and Applications

        by Jeremy Munday

        This is the definitive guide to the theories and concepts that make up the dynamic field of translation studies. Providing an accessible and fully up-to-date overview of key movements and theorists within an expanding area of study, this textbook has become a key source for generations of translation students on both professional and university courses.New features in this third edition include:The latest research incorporated into each chapter, including linguistic precursors, models of discourse and text analysis, cultural studies and sociology, the history of translation, and new technologiesA new chapter with guidelines on writing reflective translation commentaries and on preparing research projects and dissertations.More examples throughout the textRevised exercises and updated further reading lists throughout.A major new companion web site with video summaries of each chapter, multiple-choice tests, and broader research questionsThis is a practical, user-friendly textbook that gives a comprehensive insight into how translation studies has evolved, and is still evolving. It is an invaluable resource for anyone studying this fascinating subject area.

      • History of Art / Art & Design Styles
        July 2012

        An Introduction to Design and Culture

        1900 to the Present

        by Penny Sparke

        Now in a completely new and updated edition, this introduction to the development of modern (and postmodern) design is ideal for undergraduate students. Divided into four parts, the book covers the major periods in design culture since the start of the twentieth century, beginning by examining the formative years 1900-1914. Two sections on design and modernity explore the periods 1915-1939 and 1939-1969, and a completely new section, design and postmodernity, covers 1970 to the present.New to this edition are:key discussions on postmodernism and designthe alliance between technology and designthe relationship between identity and design.Drawing on a wealth of mass-produced artifacts, images and environments including sewing machines, cars, televisions, clothes, electronic and branded goods and exhibitions, Sparke shows how design has helped to shape and reflect our social and cultural development.

      • June 2011

        Mummies, Cannibals and Vampires

        The History of Corpse Medicine from the Renaissance to the Victorians

        by Richard Sugg

        This innovative new study brings to light a much neglected area of early modern medicine – the use and consumption of parts of dead bodies for healing. Richard Sugg shows how, for over two hundred years in early-modern Europe, the rich and the poor, the educated and the illiterate all participated in cannibalism on a more or less routine basis.

      • July 2012

        Only One Earth

        The Long Road Via Rio To Sustainable Development

        by Felix Dodds, Michael Strauss, Maurice Strong

        Forty years after the United Nations Conference on the Human Environment in Stockholm, the goal of sustainable development continues via the Rio+20 conference in 2012. This book will enable a broad readership to understand what has been achieved in the past forty years and what hasn’t. It shows the continuing threat of our present way of living to the planet. It looks to the challenges that we face twenty years from the United Nations Conference on Environment and Development, "The Earth Summit," in Rio, in particular in the areas of economics and governance and the role of stakeholders. It puts forward a set of recommendations that the international community must address now and in the the future. It reminds us of the planetary boundaries we must all live within and and what needs to be addressed in the next twenty years for democracy, equity and fairness to survive. Finally it proposes through the survival agenda a bare minimum of what needs to be done, arguing for a series of absolute minimum policy changes we need to move forward.

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