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Trusted Partner
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Trusted PartnerDecember 2010
Mord im Fjord
by Hans Sarkowicz, Carolin Bunk
Die Winter in Skandinavien sind lang …und grausam. Geschieht doch in der Dunkelheit so mancher Mord. Krimiautoren aus dem Norden Europas erzählen von langsam wirkenden Giften, schnell feuernden Waffen und blitzgescheiten Detektiven. Und wir erfahren, wie gefährlich für Ehemänner die häusliche Weinproduktion werden kann, warum das Niederbrennen eines Bauernhofs aus psychotherapeutischer Sicht zu begrüßen ist oder weshalb sich schöne Landschaften besonders gut für brutale Morde eignen. Mit den spannendsten Geschichten von Henning Mankell, Håkan Nesser, Marie Hermanson, Margret Johansen, Unni Lindell u. a.
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Trusted PartnerSeptember 2008
Tödliches Eis
Kriminalgeschichten aus Skandinavien
by Carolin Bunk, Hans Sarkowicz
Mord, das wissen die Krimiexperten, ist im Norden Europas eine besondere Kunst. Alle Mittel sind recht, um langwierige Beziehungsdramen abzukürzen oder den Austausch von Wertgegenständen zu beschleunigen. Das jedenfalls behaupten die skandinavischen Krimiautoren, die bei der Erfindung von raffinierten Todesarten kaum zu schlagen sind. Und noch etwas gehört zu den Spezialitäten ihrer Erzählungen: Es ist selten etwas wirklich so, wie es auf den ersten Blick erscheint. Mit Texten von Henning Mankell, Åke Edwardson, Håkan Nesser, Arne Dahl, Kim Småge u.v.a. Zu hören im Oktober 2008 im Literaturkanal des ICE, zu lesen im insel taschenbuch. Ab November 2008 als Hörbuch im Hörverlag erhältlich.
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Trusted Partner
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Trusted PartnerBusiness, Economics & LawOctober 2017
Service Failures and Recovery in Tourism and Hospitality
A Practical Manual
by Erdogan Koc, Aybeniz Akdeniz Ar, Umut Avci, Gulnil Aydin, Melissa A. Baker, Kemal Birdir, Huey Chern Boo, Hakan Boz, Ugur Caliskan, Celil Cakici, Ali Dalgic, Christina K. Dimitriou, Mariangela Franch, Ozan Guler, Jong-Hyeong, Anna Irimiás, Petranka Kelly, Kawon Kim, Erdogan Koc, Jennifer Lawlor, Minwoo Lee, Poh Theng (Beatrice) Loo, Gábor Michalkó, Michael Mulvey, Isil Arikan Saltik, Dallen J Timothy, Derya Toksöz
Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these services. Service Failures and Recovery in Tourism and Hospitality, with its extensive coverage of the literature, presents an invaluable source of information for academics, students, researchers and practitioners. In addition to its extensive coverage of the literature in terms of recent research published in top tier journals, chapters in the book contain student aids, real-life examples, case studies, links to websites and activities alongside discussion questions and presentation slides for in-class use by teaching staff. This book is enhanced with supplementary resources. The customizable lecture slides can be found at: www.cabi.org/openresources/90677
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Trusted Partner
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Trusted PartnerOctober 2008
Verschlossen und verriegelt
Ein Kommissar-Beck-Roman
by Wahlöö, Per; Sjöwall, Maj / Vorwort von Nesser, Håkan; Übersetzt von Berf, Paul
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Trusted Partner
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Trusted PartnerNovember 2005
Die spannendsten Weihnachtsgeschichten aus Skandinavien
by Mankell, Henning; Edwardson, Åke; Nesser, Håkan; Gaarder, Jostein / Herausgegeben von Arrakoski, Annamari; Deutsch Bürling, Coletta; Deutsch Butt, Wolfgang; Deutsch Dahmann, Susanne; Deutsch Gudmundsdóttir, Hiltrud Hildur; Deutsch Haefs, Gabriele; Deutsch Plöger, Angela
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Trusted PartnerNovember 2006
Das große Buch der skandinavischen Weihnachtsgeschichten
by Mankell, Henning; Marklund, Liza; Nesser, Håkan; Edwardson, Åke; Gaarder, Jostein / Herausgegeben von Arrakoski, Annamari; Übersetzt von Bürling, Coletta; Übersetzt von Butt, Wolfgang; Übersetzt von Dahmann, Susanne; Übersetzt von Gudmundsdóttir, Hiltrud Hildur; Übersetzt von Haefs, Gabriele; Übersetzt von Plöger, Angela; Beiträge von Lindell, Unni; Beiträge von Hermann, Iselin C.; Beiträge von Trosell, Aino; Beiträge von Lander, Leena; Beiträge von Holm, Benn Q.; Beiträge von Lehtolainen, Leena; Beiträge von Nielsen, Unni; Beiträge von Sigurdardóttir, Steinunn; Beiträge von Josefsson, Willy; Beiträge von Fastrup, Karen; Beiträge von Paasilinna, Arto; Beiträge von Küchen, Maria; Beiträge von Småge, Kim; Beiträge von Jansson, Anna; Beiträge von Dahl, Arne; Beiträge von Riel, Jørn; Beiträge von Davidsen, Leif; Beiträge von Skagen, Fredrik; Beiträge von Ragde, Anne B.; Beiträge von Ambjørnsen, Ingvar; Beiträge von Josepsson, Ævar Örn; Beiträge von Ingólfsson, Viktor Arnar
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Fall Scented Sins
by Hakan Yaman
Fall Scented Sins is the story of a love and betrayal in the Levantine society of Izmir in the 19th century. The relation between Alfredo Vitelli who is a member of İzmir’s rich and well-known Levantine families and his wife Isabella Vitelli is narrated on two different platforms in the novel. While a 19th century narrator is telling the story of the journey which organized by the Vitelli family with their friends to the Seven Churches of the Book of Revelation in the New Testament, Isabella’s diary accompanies it.Narrator’s story and Isabella’s diary flow parallel in the beginning. As novel progresses, these two stories intertwine and conflict.
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The Woman in the Photograph
by Hakan Yaman
The woman in the photograph is the voice records of its protagonist Suphi. Suphi is one of the grandsons of those “useless men” who we often find in the world literature. He is living with his mother in Istanbul. He works as an accountant in a small company. He is an amateur photographer and he carries his solitude on his back like a heavy burden. We are listening his adventure of seeking the woman who he loses after he takes her photograph by coincidence.Suphi falls in love with her just after he takes her picture. He explains everything recklessly, leisurely to us as if he confesses his sins. He goes in too deep, as far as to his childhood; he narrates by scratching his wounds remained in the hazy days of his childhood, he narrates even by making them bleed.
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Computer scienceOctober 2013
Enterprise Architecture Made Simple
by Håkan Edvinsson, Lottie Aderinne
Hear one of the authors, Håkan Edvinsson, talk about his book. Learn how to institute and implement enterprise architecture in your organization. You can make a quick start and establish a baseline for your enterprise architecture within ten weeks, then grow and stabilize the architecture over time using the proven Ready, Set, Go Approach. Reading this book will: Give you directions on how to institute and implement enterprise architecture in your organization. You will be able to build close relationships with stakeholders and delivery teams, but you will not need to micromanage the architecture’s operations. Increase your awareness that enterprise architecture is about business, not information technology. Enable you to initiate and facilitate dramatic business development. The architecture of an enterprise must be tolerant of currently unknown business initiatives. Show you how to get a holistic view of the process of implementing enterprise architecture. Make you aware that information is a key business asset and that information architecture is a key part of the enterprise architecture. Allow you to learn from our experiences. This book is based on our 30 years of work in the enterprise architecture field, colleagues in Europe, customer cases, and students. We do not pretend to cover all you need to know about enterprise architecture within these pages. Rather, we give you the information that is most important for effective and successful guidance. Sometimes, less is more.
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ImmunologyFebruary 2014
Novel Approaches in Immunoassays
by Hannu Koistinen, Ulf-Håkan Stenman
In recent decades, immunoassays have become widely used for the sensitive and specific investigation of a variety of different analytes, from proteins to steroids, drugs and microbes. In the five chapters of this book, immunoassay experts first establish the general principles of immunoassay before highlighting new developments, especially in the area of assay technology. The book illustrates the versatility of immunoassays and emphasizes how one type of assay is not suitable for all applications. The authors place the technology in context and explore pros and cons, recognizing that novel assays are still needed for many purposes (e.g., healthcare, forensics, environmental and food analysis).