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      • Humanities & Social Sciences
        August 2020

        Motivational Interviewing for Leaders in the Helping Professions Facilitating Change in Organizations

        by Marshall

        Written expressly for leaders in health care and the social services, this accessible book shows how motivational interviewing (MI) can transform conversations about change within an organization. The authors demonstrate powerful ways to use MI to generate solutions and get employees and organizations unstuck, whether mentoring a staff member in a new role, addressing performance problems, or redesigning procedures or programs. Readers are guided to skillfully and ethically apply the core MI processes—engaging, focusing, evoking, and planning—in the management context. User-friendly features include reproducible worksheets, end-of-chapter self-reflection exercises, and extended case vignettes. Purchasers get access to a companion website where they can download and print these materials in a convenient 8½" x 11" size. This title is part of the Applications of Motivational Interviewing Series, edited by Stephen Rollnick, William R. Miller, and Theresa B. Moyers.

      • Humanities & Social Sciences
        November 2019

        La magie de l'empathie

        Théorie et pratique

        by Dre Nicole Audet, M.D.

        Mon père détestait manger des pommes de terre non salées qu’il jugeait fades et sans goût. Comme lui, je reste sur mon appétit après une conversation superficielle et vide de sens. Pour mettre du piquant dans mes relations, j’ai dû y mettre de l’empathie, cette épice mystérieuse qui a le pouvoir de transformer ceux qui la maîtrisent.Dans ce livre, je vulgarise d’abord la théorie de la communication, puis je raconte des moments magiques où l’empathie a fait son œuvre dans ma vie et dans ma carrière. Enfin, je présente des recettes éprouvées pour se préparer à parler et à écouter avec cœur, authenticité et empathie. Ces compétences exigent des efforts de préparation, de concentration et d’ouverture vers l’autre, mais elles rapportent au-delà de toute espérance chez ceux qui les pratiquent et les maîtrisent. Après tout, pour être savoureuse, la patate a besoin de sel tout comme la communication a besoin d’empathie pour rehausser son goût. C’est magique!Mme Ruth Vachon, présidente et directrice générale du Réseau des femmes d’affaires du Québec signe la préface de ce livre.

      • Humanities & Social Sciences
        November 2019

        The Magic of Empathy

        Theory & Practice

        by Dr. Nicole Audet, M.D.

        So many of our relationships—including those most important to us are complicated by not listening: we are eager to speak, we talk over each other, or we unintentionally disregard the inner experiences of others. This is most notable in the working world, where a gap exists between professional efficiency and true human connection. In this heart-warming and radically honest book, Dr. Nicole identifies the remedy for resolving the pain and distance caused by miscommunication: empathy. Empathy, the ability to recognize and make space for another’s emotions without judgment, is both an action and a choice. Discovering the power of empathy to heal and create connections dramatically improved Dr. Nicole’s life, both as a mother and a doctor.The initial chapters demystify the theory of communication, focusing on empathy in theory and practice. Dr. Nicole also shares numerous powerful stories from her own life and career that reveal how empathy has led to authentic connections and long-term healing. Lastly, she provides the reader with proven exercises that will allow you to practice listening without judgment, honoring silence, responding with wisdom, and speaking from the heart. Such communication skills will open the doorsto moments of pure magic in your life.Foreword by Ruth Vachon, President and CEO of the Quebec Business Women’s Network.

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