Sport & leisure industries
Tourism SMES, Service Quality and Destination Competitiveness
Edited by Eleri Jones, Claire Haven-Tang
Description
This book focuses in on the dominant role of SMEs (small and medium-sized enterprises) in the tourism and hospitality industry. It explores their impact on consumer perceptions of a destination, drawing on examples of small hotels, guesthouses, cafes and restaurants. It also highlights the challenges faced by SMEs to promote destination business growth - with discussion of competitiveness, quality and standards. With its entity-relationship model of a destination, this edited collection of international papers fully explores the dynamics SMEs. Case studies from around the world also puts SMEs research into a global context.
More Information
Rights Information
Foreign rights available. We will positively consider translations of abridged versions of this title. If you wish to receive image and/or design files, please let us know at the beginning of the process and when making an offer. CABI reserves the right to charge an additional fee for such requests, which will be added to the overall fee, and to refuse such requests if the files are not available or for any other reason.
Trusted Partner
CABI (CAB International)
CABI (CAB International) is an international, non-profit body improving lives by providing information & scientific expertise to solve problems in agriculture & the environment.
View all titlesBibliographic Information
- Publisher CAB International
- Publication Date June 2005
- Orginal LanguageEnglish
- ISBN/Identifier 9780851990118
- Publication Country or regionUnited Kingdom
- FormatHardback
- Primary Price 90 GBP
- Pages400
- ReadershipProfessional and Scholarly
- Publish StatusPublished
- Copyright Year2005
Thank you for proceeding with this offer.
CABI (CAB International) has chosen to review this offer before it proceeds.
You will receive an email update that will bring you back to complete the process.
You can also check the status in the My Offers area
CABI (CAB International) has chosen to review this offer before it proceeds.
You will receive an email update that will bring you back to complete the process.
You can also check the status in the My Offers area
Please wait while the payment is being prepared.
Do not close this window.
(c) Copyright 2024 - Frankfurt Rights. All Right Reserved