The Authority Guide to Conflict Resolution
A revolutionary approach to effective collaboration
by Jane Gunn
Description
Turn conflict into collaboration and differences into opportunities.
Capture and harness the positive energy that different personalities and approaches bring to conquer the problems that can harm teamwork, productivity and engagement in your business. In this practical Authority Guide, mediation expert Jane Gunn will teach you all the essential skills you need to constructively manage change, challenges and crisis. Develop a deeper understanding of conflict and how to transform it, as you unlock the secret to true collaboration and promote a culture of respect, cooperation and success.
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Author Biography
Jane Gunn FCIArb, FRSA, FPSA is a highly sought-after consultant, facilitator and speaker. She specialises in collaboration, cross-cultural communication and transforming business relationships, and has helped open the eyes, hearts and minds of numerous companies to transform and secure the future of their organisation and the commitment and collaboration of their people.
As a trained mediator and facilitator she brings a diverse mix of skills, experience and insight that enables her to get people and groups, with different priorities, incentives and ways of doing things, to work together successfully. She has a powerful message supported by practical tools and techniques that applies to organisations of all sizes across all sectors.
Jane is chair of the Board of Management of the Chartered Institute of Arbitrators (CIArb) and is a former director and board member of the Civil Mediation Council of England and Wales (CMC). She is a past president of the Professional Speaking Association of the UK and Ireland (PSA UKI). She is also a member of the Advisory Committee to QUADRA in Italy.
She has been invited to speak at the United Nations, the White House, the European Commission and the International Energy Agency and has fulfilled a number of other international speaking engagements.
She has worked with organisations large and small including Cable & Wireless, the NHS, British Airports Authorities (BAA), Bacardi-Martini, McLaren Racing, The Chartered Institute of Arbitrators, The Royal Institution of Chartered Surveyors, the Association of Chartered Certified Accountants (ACCA) and many more.
Copyright Information
Copyright © 2017 Jane Gunn
Sue Richardson Associates Ltd (SRA Books)
SRA Books are a team of dedicated individuals who strive to help writers and business owners to produce fantastic books that not only look good but sell well and increase business for their authors. Sue Richardson is a dynamic publishing professional who together with her associates Maria Waite (publishing assistant and proofreader), Kelly Mundt (production manager), Sarah Williams (book coach and substantive editor), Mark Hobin (creative book designer), Mark Renwick (book blogsite builder) and Chantal Cooke (ace book PR) work to ensure all aspects of publishing a book are catered for to the highest standards.
View all titlesBibliographic Information
- Publisher/Imprint SRA Books / The Authority Guides
- Publication Date November 2017
- Orginal LanguageEnglish
- ISBN/Identifier 9781912300068
- Publication Country or regionUnited Kingdom
- FormatPaperback
- Primary Price 9.99 GBP
- Pages96
- ReadershipGeneral
- Publish StatusPublished
- Edition1
- Copyright Year2017
- Dimensions170x120 mm
- Illustration6 cartoons
- SeriesThe Authority Guides
- Series Part18
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