Managing the Smart Revolution in Tourism Firms
Innovation and Value Creation in the Era of Data
by Francisco J Navarro-Meneses
Description
Smart Technologies are revolutionizing tourism, as they promise to change the way tourists behave and how companies interact with them and generate profits. The increasing availability of real-time data in combination with advanced machine learning techniques, artificial intelligence and business analytics, to name but a few, will transform the tourism industry forever and in unthinkable ways. The degree of sophistication achieved by Smart Technologies and the speed with which transformations are taking place means that those people lacking a relevant digital background may lag behind, therefore being unable to take advantage of the opportunities offered by the data economy and fully benefit from its applications. This practical book explains the key ideas that tourism practitioners and decision-makers must know to understand Smart Technologies, and the management principles supporting them. The contents: · Include real-life cases to illustrate to the reader the true dimension of the "smart" phenomenon and the new frontiers that are yet to open in the coming years · Bring together the knowledge and experience of leading experts from the academia, tourism sector and technology companies, who reveal, in a unified way, the fundamental points your organization must consider in the path towards being smarter · Create a practical knowledge tool that allows getting the most out of Smart Technologies, its products and future trends, while learning how to make them a competitive tool, and avoid being left behind · Features full colour figures and photographs The book will be a vital resource for Tourism practitioners, strategic planners and policy makers as well as students of tourism marketing, management and technology
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Author Biography
Dr. Francisco Javier Navarro obtained his Doctorate in Economics and Business Management from the University of Alcala (2016). Previously, he obtained an Executive MBA at the Instituto de Empresa in Madrid, specializing in operations and production. His doctoral work focused on the application of the bases of the complexity paradigm to the theory of the firm in order to formulate new theoretical bases and methodologies that explain the behaviour of the firm. He is currently a professor in the Department of Tourism at Nebrija University, where he is the Director of the MBA in Tourism Management. Dr. Navarro is also a research member of Nebrija University research group in Smart Tourism and Innovation, and of University of Alcala research group in Complex Systems in Social Science. Prior to joining the academia, Dr. Navarro has developed his professional career as a business consultant, a sector in which he has twenty years of experience in various positions of responsibility at big-
CABI (CAB International)
CABI (CAB International) is an international, non-profit body improving lives by providing information & scientific expertise to solve problems in agriculture & the environment.
View all titlesBibliographic Information
- Publisher/Imprint CABI / CAB International
- Publication Date January 2023
- Orginal LanguageEnglish
- ISBN/Identifier 9781789249309 / 1789249309
- Publication Country or regionUnited Kingdom
- FormatHardback
- Primary Price 95 GBP
- Pages280
- ReadershipProfessional and Scholarly
- Publish StatusPublished
- Dimensions244 X 172 mm
- Reference Code5323
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