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      • Host Publishers

        Now Host publishes children’s, SF, fantasy and YA literature, too.   Host has introduced to Czech readers the crime novels of Stieg Larsson, David Lagercrantz, Lars Kepler and Jussi Adler-Olsen. Books by Czech authors Alena Mornštajnová, Kateřina Tučková, Petra Soukupová and Jiří Hájíček have also become bestsellers. But Host can of course take pride in more than just its leading role in the sales charts. The content of its catalogue of publications is of remarkably high quality and includes many leading writers from abroad, including Olga Tokarczuk, Jeffrey Eugenides and Chimamanda Ngozi Adichie, and Czech writers including Jan Němec, Jakuba Katalpa and Matěj Hořava. Host provides opportunities for début authors, too.

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      • Tourism, Hospitality & Leisure

        Textbooks, research and professional titles in Tourism, Hospitality and Leisure

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        May 2023

        Technology and Social Transformations in Hospitality, Tourism and Gastronomy

        South Asia Perspectives

        by Savita Sharma, Shivam Bhartiya

        This book explores the relationship between technology and social transformation in tourism, hospitality and gastronomy. It presents research and case studies, elaborating on benchmark practices adopted by tourism and hospitality professionals. In recent years, technology has transformed the tourism and hospitality industry; the chapters in this book cover areas such as guest experience and service quality, as well as operational areas such as housekeeping and waste management. Further social transformation in tourism is a result of drivers such as a growing interest in gastronomy and the use of social media; this is covered in the first part of the book. The second part outlines how communities may learn from these events. With contributions from academics, entrepreneurs, destination managers and government officials from the South Asia region, this book offers a real insight in to these areas of growing interest and provide a useful resource for those researching and studying within the areas of tourism development and hospitality.

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        Business, Economics & Law
        March 2019

        Emotional Intelligence in Tourism and Hospitality

        by Erdogan Koc

        Emotional intelligence (EI) is the capability to recognize one's own emotions and those of others. The use of emotional information guides thinking and behavior, allowing adjustment of emotions to adapt to environments. As tourism and hospitality services are produced and consumed simultaneously, with a high level of contact between employees and customers, the development of EI of employees in tourism and hospitality establishments is vital. This book has a skills-based approach and explains how emotional intelligence can be developed in tourism and hospitality students and employees.

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        Medicine
        April 2021

        Leprosy and identity in the Middle Ages

        From England to the Mediterranean

        by Elma Brenner, François-Olivier Touati

        For the first time, this volume explores the identities of leprosy sufferers and other people affected by the disease in medieval Europe. The chapters, including contributions by leading voices such as Luke Demaitre, Carole Rawcliffe and Charlotte Roberts, challenge the view that people with leprosy were uniformly excluded and stigmatised. Instead, they reveal the complexity of responses to this disease and the fine line between segregation and integration. Ranging across disciplines, from history to bioarchaeology, Leprosy and identity in the Middle Ages encompasses post-medieval perspectives as well as the attitudes and responses of contemporaries. Subjects include hospital care, diet, sanctity, miraculous healing, diagnosis, iconography and public health regulation. This richly illustrated collection presents previously unpublished archival and material sources from England to the Mediterranean.

      • Trusted Partner
        January 1975

        Drei Päpste

        Pius XII., Johannes XXIII. und Paul VI.

        by Hospital, Jean d'

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        February 2017

        Das Hospital

        Thriller

        by Ménard, Oliver

      • Trusted Partner
        Sport & leisure industries
        October 2004

        Improving Tourism and Hospitality Services

        by Eric Laws

        Consumer satisfaction is a key issue for all those involved in tourism and hospitality services. Through a multitude of case studies this book explores the challenges of managing tourism and hospitality businesses in order to produce maximum customer satisfaction. It outlines the various frameworks available for the study of tourist satisfaction, before examining service delivery systems and definitions of quality. It then discusses the role that marketing can play in tourism and hospitality services, and the ways in which hospitality and tourism services can be improved. The book contains examples of customer dissatisfaction, and examples of organisations that have succeeded in providing profitable services with high levels of customer loyalty.

      • Trusted Partner
        January 2020

        Staphylococcus aureus infections, Second Edition

        by Donald Emmeluth, Ed.D.

        Staphylococcus aureus is a common bacterium found on the skin and in the nose of up to 25 percent of healthy people and animals, according to the Centers for Disease Control and Prevention. S. aureus causes a wide variety of infections, most of which are localized to the skin and are nonfatal in nature. The bacterium produces superficial skin lesions, but can also cause serious internal infections, including hospital-acquired pneumonia, meningitis, septic arthritis, osteomyelitis, endocarditis, and bacteremia. Some strains of S. aureus are resistant to antibiotics, including methicillin-resistant Staphylococcus aureus (MRSA), making treatment challenging. Staphylococcus aureus Infections, Second Edition describes the symptoms, diagnosis, treatment, and prevention of S. aureus infections, the newest related research, and future prospects for controlling the bacteria. Chapters and topics include: Bacteria Staphylococcus aureus Staphylococcus aureus, the Immune System,and Bacterial Virulence Factors Fighting Staphylococcus aureus Infections Staphylococcus aureus and Mechanisms of Resistance Methicillin- and Vancoymcin-Resistant Staphylococcus aureus Staphylococcus aureus and Prevention of Antibiotic Resistance The Future of Staphylococcus aureus Treatment.

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        Sport & leisure industries
        September 2006

        Managing Tourism and Hospitality Services

        Theory and International Applications

        by Bruce Prideaux. Edited by Gianna Moscardo, Eric Laws

        The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current knowledge, and examines the range of research methods being applied to further develop tourism and hospitality service management research. It is hoped that this book will stimulate new research questions by highlighting tensions and challenges in the area.

      • Trusted Partner
        October 2007

        Das St.-Nikolaus-Hospital zu Kues

        Studien zur Stiftung des Cusanus und seiner Familie (15.–17. Jahrhundert)

        by Hensel-Grobe, Meike

      • Trusted Partner
        Business, Economics & Law
        October 2017

        Service Failures and Recovery in Tourism and Hospitality

        A Practical Manual

        by Erdogan Koc, Aybeniz Akdeniz Ar, Umut Avci, Gulnil Aydin, Melissa A. Baker, Kemal Birdir, Huey Chern Boo, Hakan Boz, Ugur Caliskan, Celil Cakici, Ali Dalgic, Christina K. Dimitriou, Mariangela Franch, Ozan Guler, Jong-Hyeong, Anna Irimiás, Petranka Kelly, Kawon Kim, Erdogan Koc, Jennifer Lawlor, Minwoo Lee, Poh Theng (Beatrice) Loo, Gábor Michalkó, Michael Mulvey, Isil Arikan Saltik, Dallen J Timothy, Derya Toksöz

        Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these services. Service Failures and Recovery in Tourism and Hospitality, with its extensive coverage of the literature, presents an invaluable source of information for academics, students, researchers and practitioners. In addition to its extensive coverage of the literature in terms of recent research published in top tier journals, chapters in the book contain student aids, real-life examples, case studies, links to websites and activities alongside discussion questions and presentation slides for in-class use by teaching staff. This book is enhanced with supplementary resources. The customizable lecture slides can be found at: www.cabi.org/openresources/90677

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        Medicine
        July 2023

        Germs and governance

        The past, present and future of hospital infection, prevention and control

        by Anne Marie Rafferty, Marguerite Dupree, Fay Bound Alberti

        Germs and governance brings together leading historians, practitioners and policy makers to consider the past, present and future of hospital infection control. Combining historical case-studies with practitioner experiences, this volume offers a new understanding of the emergence of theories of germ transmission and containment and how these theories played out in real-world environments, networks and professional organisations. Exploring the historical context in which technologies like gloves were developed and popularised, as well as how relationships between communities and hospitals, doctors and nurses, and the emerging role of hospital bacteriologists have shaped infection control practices, the collection emphasises the diverse contexts in which ideas about germs, infection and safety circulated. The volume also addresses the historical neglect of the critical role of nurses in the development and success of infection control measures.

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