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        Tourism industry
        September 2010

        Events Management

        by Edited by Peter Robinson, Debra Wale, Geoff Dickson.

        Event management studies are fast growing in popularity, covering a diverse range of activities such as music and film festivals, concerts, sporting events and conferences. This textbook gives a broad and practical coverage of the major themes in events. Outlining both the historical developments and current state of the industry, whilst also taking into account wider political and cultural issues, the book covers the different elements of planning, project management, health and safety, funding, operations, human resources, marketing and logistics that are vital for successful management. Critical issues such as impacts, sustainability and legacy of events are also discussed. Supported by international case studies and review questions, Events Management provides a current and up-to-date view of the industry in this field.

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        November 2019

        Mental Health and Well-being in Animals

        by Franklin D. McMillan

        Since publication of the first edition of this book, public concern for the well-being of animals has continued to increase throughout the world. In addition, advances in research over the past decade have yielded an enormous amount of knowledge about animal mental health and wellbeing. Studies on animal stress, distress, emotions, psychological trauma, and mental disorders have brought to light insights on how to care for and treat the animal mind. The second edition is:Fully revised, expanded, and comprehensively updated with the most current knowledge about the full array of mental health issues seen in animals.Written by key opinion leaders, internationally-recognized experts and specialists.Comprehensive in its coverage, from the basic principles of mental wellness, emotional distress, suffering and mental illness, through to measurement and treatment.Packed with even more practical information, wisdom and clinical tips.This book remains invaluable to veterinary professionals, animal welfare researchers and advocates, and other animal caregivers. Part 1: Foundational Issues of Animal Mental Health and Well-being 1: Mental Health in Animals: A Veterinary Behaviorist’s View — Debra F. Horwitz 2: The Problems with Well-Being Terminology — Franklin D. McMillan, James W. Yeates 3: The Philosophical and Biological Evolution of Feelings in Well-being — Ian J.H. Duncan 4: The Relationship Between Mental and Physical Health — Melissa Bain, C. A. Tony Buffington Part 2: The Pleasant Experiences: Mental Wellness 5: Moving Beyond a Problem-based Focus on Poor Animal Welfare Towards Creating Opportunities to Have Positive Welfare Experiences — David J. Mellor, Ngaio J. Beausoleil 6: The Mental Health and Well-being Benefits of Personal Control in Animals — Franklin D. McMillan 7: Quality of Life of Animals in Veterinary Medical Practice — James W. Yeates 8: The Mental Health and Well-Being Benefits of Social Contact and Social Support in Animals — Franklin D. McMillan 9: Subjective Well-being, Happiness, and Personality in Animals — Alexander Weiss, Lauren M. Robinson 10: Fostering Mental and Behavioral Wellness During Upbringing and Throughout Life — Daniel Q. Estep, Suzanne Hetts Part 3: The Unpleasant Experiences: Distress, Suffering, and Mental Illness 11: What Is Distress? A Complex Answer to a Simple Question — Franklin D. McMillan 12: Suffering, Agency, and the Bayesian Mind — Daniel M. Weary 13: Mental Illness in Animals: Diagnostic Considerations Using Selected Mental Disorders — Karen L. Overall 14: Psychological Trauma and Posttraumatic Psychopathology in Animals — Franklin D. McMillan Part 4: Mental Health Issues in Special Populations 15: Cognitive and Emotional Disorders in the Aging Pet — Jacqueline Wilhelmy, Gary Landsberg 16: Mental Health Issues in Farm Animals: A Music Mixing Board Model of Behavioral Characteristics Using The Panksepp Emotional System — Temple Grandin 17: Mental Health Issues in the Horse — Daniel S. Mills, Claire Ricci-Bonot, Sophie S. Hall 18: Mental Health Issues in Shelter Animals — Victoria Cussen, Pamela J. Reid 19: The Mental Health of Laboratory Animals — Carine Elkhoraibi, Amy Robinson-Junker, Gina Alvino, Larry Carbone 20: Mental Health Issues in Captive Birds — Lynne M. Seibert 21: Psychological Well-Being in Zoo Animals — David Shepherdson, Kathy Carlstead 22: Mental Health Issues in Captive Cetaceans — Lori Marino Part 5: Assessment and Management of Emotional Distress and Disorders 23: Assessing Affective States in Animals — Michael Mendl, Elizabeth S. Paul 24: Treatment of Emotional Distress and Disorders – Non-Pharmacologic Methods — Pamela J. Reid 25: Treatment of Emotional Distress and Disorders – Pharmacologic Methods — Sharon Crowell-Davis

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        Tourism industry
        February 2016

        Operations Management in the Travel Industry

        by Edited by Peter Robinson, Paul Fallon, Harry Cameron, John C Crotts. Crispin Dale, Steve Gelder, Sine Heitmann, Ade Oriade, Whyeda Gill Mclure, Ghislaine Povey, Samantha Prior, Christine Roberts, Debra Wale, Caroline Wiscombe

        Covering the applied managerial perspective of the travel industry, this book looks at the core disciplines and the application of theory to practice. Considering individual and corporate social responsibility, it teaches effective managerial skills by reviewing legal frameworks, quality management and marketing, financial management, and the management of shareholders and stakeholders. It discusses current trends such as sustainability and governmental emission targets against a background of the needs of a commercial business to innovate and increase profits. A valuable tool for both students and those working in the travel industry, this new edition includes new content, a revised structure and all-new international case studies.

      • Trusted Partner
        February 2019

        Tourism Information Technology

        by Pierre J Benckendorff, Zheng Xiang, Pauline J Sheldon

        This third edition of 'Tourism Information Technology' provides a contemporary update on the complexities of using information technology in the tourism industry. It examines IT applications in all sectors including airlines, travel intermediaries, accommodation, foodservice, destinations, attractions, events and entertainment. Fully updated throughout and organised around the stages of the visitor journey, the book reviews how tourists are using technologies to support decision making before their trip, during their travels and at the destination. It: · Provides comprehensive and up to date coverage of all key topics in tourism information technologies · Covers new areas such as (among others) augmented and virtual reality, robotics, smart destinations, disruptive innovation and the collaborative economy, crowdsourcing for sustainability, online reputation management and big data · Incorporates a wealth of pedagogic features to aid student learning, including key models and concepts, research and industry insights, case studies, key terms, discussion questions, and links to useful websites. Accompanied online by instructor PowerPoint slides, multiple choice questions and further case studies, this book provides a comprehensive and learning-focused text for students of tourism and related subjects.

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        Technology, Engineering & Agriculture
        August 2018

        Ethical Tensions from New Technology

        The Case of Agricultural Biotechnology

        by Harvey S. James, Jr., Philipp Aerni, Rachel A. Ankeny, Bartosz Bartkowski, Heather J. Bray, Bradley Martin Jones, Deepthi E. Kolady, Jane Kolodinsky, Katie M. MacDonald, Kelly A. McKinley, Desmond Ng, Frauke Pirscher, Roberto Quiroz, Dane Scott, Shivendra Kumar Srivastava, Debra M. Strauss, Insa Theesfeld, Johannes Timaeus, Corrine Valdivia, Duane Windsor

        The introduction of new technologies can be controversial, especially when they create ethical tensions as well as winners and losers among stakeholders and interest groups. While ethical tensions resulting from the genetic modification of crops and plants and their supportive gene technologies have been apparent for decades, persistent challenges remain. This book explores the contemporary nature, type, extent and implications of ethical tensions resulting from agricultural biotechnology specifically and technology generally. There are four main arenas of ethical tensions: public opinion, policy and regulation, technology as solutions to problems, and older versus new technologies. Contributions focus on one or more of these arenas by identifying the ethical tensions technology creates and articulating emerging fault lines and, where possible, viable solutions. Key features include: Focusing on contemporary challenges created by new and emerging technologies, especially agricultural biotechnology. Identifying a unique perspective by considering the problem of ethical tensions created or enhanced by new technologies. Providing an interdisciplinary perspective by including perspectives from sociologists, economists, philosophers and other social scientists. This book will be of interest to academics in agricultural economics, sociology and philosophy and policymakers concerned with introducing new technology into agriculture.

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