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      • E-planet Educational Services

        About E-planet E-planet Educational Services is an international organisation created by a dedicated and enthusiastic team of experts on education, marketing and development. Our goal is to provide our partners, students and customers with top-level services and products. That is why we have developed a unique, fully integrated company for ESL (English as a Second Language) educational services and business training. We combine traditional methods with cutting-edge technology to achieve a variety of purposes!

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      • Bajek Publisher Services

        Book, Magazine, Retail Specialist. Edward “Ed” Bajek began working in the publishing industry in 1984. Ed has worked domestically and internationally in RIGHTS SALES, sales, distribution, circulation, marketing, merchandising and logistics for books and magazines. Ed has worked with some of the largest publishers, wholesalers, and disturbers in the world.

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      • Trusted Partner
        The Arts
        September 2024

        The renewal of post-war Manchester

        Planning, architecture and the state

        by Richard Brook

        A compelling account of the project to transform post-war Manchester, revealing the clash between utopian vision and compromised reality. Urban renewal in Britain was thrilling in its vision, yet partial and incomplete in its implementation. For the first time, this deep study of a renewal city reveals the complex networks of actors behind physical change and stagnation in post-war Britain. Using the nested scales of region, city and case-study sites, the book explores the relationships between Whitehall legislation, its interpretation by local government planning officers and the on-the-ground impact through urban architectural projects. Each chapter highlights the connections between policy goals, global narratives and the design and construction of cities. The Cold War, decolonialisation, rising consumerism and the oil crisis all feature in a richly illustrated account of architecture and planning in post-war Manchester.

      • Trusted Partner
        Humanities & Social Sciences
        June 2024

        Neither use nor ornament

        A cultural biography of clutter and procrastination

        by Tracey Potts

        Neither use nor ornament is a book about personal productivity, told from the perspective of its obstacles: clutter and procrastination. It offers a challenge to the self-help promise of a clutter-free life, lived in a permanent state of efficiency and flow. The book reveals how contemporary projections of the good, productive life rely on images of failure. Riffing on the aphorism 'less is more' - a dominant refrain in present day productivity advice - it tells stories about streamlining, efficiency and tidiness over a time period of around 100 years. By focusing on the shadows of productivity advice, Neither use nor ornament seeks to unravel the moral narratives that hold individuals to account for their inefficiencies and muddles.

      • Trusted Partner
        Humanities & Social Sciences
        May 2016

        A matter of intelligence

        by Charmian Brinson, Richard Dove

      • Trusted Partner
        2023

        Pharmacy Services

        Future on site

        by Dr. S. Werner and T. König

        Make it simple! The pharmacy can do more than just provide medicines. In this book, two smart authors show what ideas are out there for pharmacy services and how they can be offered. This involves much more than just the pharmaceutical services that are paid for. Digitalisation makes many things possible. Optimised operational processes, broad knowledge and skills become further services that offer good opportunities for the on-site pharmacy. Here you can read about • what contemporary services are available, how they can be introduced, and what they should cost, • why telemedicine and appointment booking software can be helpful strategies, and • how pharmacies can effectively counter the mail-order trade. From the content: pharmaceutical counselling in and outside the pharmacy on health topics, prevention and medicinal products, services for specific target groups, distributing and blistering, vaccination, determination of physiological values and much more.

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        Business, Economics & Law
        October 2017

        Service Failures and Recovery in Tourism and Hospitality

        A Practical Manual

        by Erdogan Koc, Aybeniz Akdeniz Ar, Umut Avci, Gulnil Aydin, Melissa A. Baker, Kemal Birdir, Huey Chern Boo, Hakan Boz, Ugur Caliskan, Celil Cakici, Ali Dalgic, Christina K. Dimitriou, Mariangela Franch, Ozan Guler, Jong-Hyeong, Anna Irimiás, Petranka Kelly, Kawon Kim, Erdogan Koc, Jennifer Lawlor, Minwoo Lee, Poh Theng (Beatrice) Loo, Gábor Michalkó, Michael Mulvey, Isil Arikan Saltik, Dallen J Timothy, Derya Toksöz

        Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these services. Service Failures and Recovery in Tourism and Hospitality, with its extensive coverage of the literature, presents an invaluable source of information for academics, students, researchers and practitioners. In addition to its extensive coverage of the literature in terms of recent research published in top tier journals, chapters in the book contain student aids, real-life examples, case studies, links to websites and activities alongside discussion questions and presentation slides for in-class use by teaching staff. This book is enhanced with supplementary resources. The customizable lecture slides can be found at: www.cabi.org/openresources/90677

      • Trusted Partner
        Humanities & Social Sciences
        June 2011

        Destined for a Life of Service

        Defining African–Jamaican womanhood, 1865–1938

        by Henrice Altink, Pamela Sharpe, Penny Summerfield, Lynn Abrams, Cordelia Beattie

        Based on a wide range of original sources, including folktales, anthropological studies, court statements, poetry and speeches, this book sheds new light on the struggle of people of African descent for full and equal citizenship in the post-emancipation British Caribbean. It examines the messages that African-Jamaican women were given about their place and roles from within and outside their own community, the extent to which these messages intersected with class and colour ideologies, and African-Jamaican women's attempts to realise these ideals of femininity amidst various constraints. Incorporating the full realm of African-Jamaican women's experiences, exploring not just their sexuality and reproduction but also their roles as labourers, citizens and freedom fighters, the book also links shifting gender ideologies to citizenship, race and nation. Essential reading for undergraduates and graduates interested in gender within the British Caribbean during the critical transformative period between 1865 and 1938, it will also interest political scientists and other scholars working on questions of nationalism, transnationalism and the gendered nature of citizenship. ;

      • Trusted Partner
        Humanities & Social Sciences
        September 2021

        Nostalgia and the post-war Labour Party

        by Richard Jobson

      • Trusted Partner
        Humanities & Social Sciences
        March 2021

        Religion, regulation, consumption

        by John Lever, Johan Fischer

      • Trusted Partner
        Humanities & Social Sciences
        February 2017

        Servants of the empire

        The Irish in Punjab 1881–1921

        by Patrick O'Leary, Andrew Thompson, John M. MacKenzie

        Punjab, 'the pride of British India', attracted the cream of the Indian Civil Service, many of the most influential of whom were Irish. Some of these men, along with Irish viceroys, were inspired by their Irish backgrounds to ensure security of tenure for the Punjabi peasant, besides developing vast irrigation schemes which resulted in the province becoming India's most affluent. But similar inspiration contributed to the severity of measures taken against Indian nationalist dissent, culminating in the Amritsar massacre which so catastrophically transformed politics on the sub-continent. Setting the experiences of Irish public servants in Punjab in the context of the Irish diaspora and of linked agrarian problems in Ireland and India, this book descrides the beneficial effects the Irish had on the prosperity of India's most volatile province. Alongside the baleful contribution of some towards a growing Indian antipathy towards British rule. Links are established between policies pursued by Irishmen of the Victorian era and current happenings on the Pakistan-Afghan border and in Punjab.

      • Trusted Partner
        Humanities & Social Sciences
        February 2018

        How to save politics in a post-truth era

        by Ilan Zvi Baron

      • Trusted Partner
        Humanities & Social Sciences
        February 2024

        Governing the military

        by Carlos Solar

      • Trusted Partner
        Business, Economics & Law
        March 2019

        Emotional Intelligence in Tourism and Hospitality

        by Erdogan Koc

        Emotional intelligence (EI) is the capability to recognize one's own emotions and those of others. The use of emotional information guides thinking and behavior, allowing adjustment of emotions to adapt to environments. As tourism and hospitality services are produced and consumed simultaneously, with a high level of contact between employees and customers, the development of EI of employees in tourism and hospitality establishments is vital. This book has a skills-based approach and explains how emotional intelligence can be developed in tourism and hospitality students and employees.

      • Trusted Partner
        Sport & leisure industries
        March 2003

        Service Quality in Leisure and Tourism

        by Christine Williams, John Buswell

        This book aims to develop an awareness of the underpinning theories of quality as applicable to leisure and tourism,including its characteristics and typology. Suitable for students and researchers, it shows how to evaluate critically the numerous quality management systems and techniques available within the context of the leisure and tourism business environment.

      • Trusted Partner
        July 2012

        Trotzki

        Eine Biographie

        by Robert Service, Friedrich Griese

        Revolutionäres Vorbild, Internationalist und Kosmopolit, Theoretiker, Philosoph, Schriftsteller, Politiker, Liebhaber, Ehemann, Vater, Jude, Feind und verfolgtes Opfer. Leo Trotzki, einer der bedeutendsten politischen Führer der ersten Hälfte des 20. Jahrhunderts, war von schillernder Gestalt. Der 1879 in der Südukraine als Lew Dawidowitsch Bronstein geborene hat den Grundstein zur Gründung der Sowjetunion gelegt, und wird doch immer wieder unterschlagen, wenn die führenden Köpfe der russischen Revolution genannt werden. Zusammen mit Lenin stand er, der Gründer der Roten Armee, 1917 an der Spitze der Oktoberrevolution. Als Volkskommissar war er unter anderem verantwortlich für das Kriegs- und Verlagswesen. Trotzki war nicht nur politischer Führer, sondern auch produktiver Schriftsteller und begnadeter Redner. Fragen nach Kultur und Alltagsleben waren ihm ebenso wichtig wie Politik und Geschichte. Der Aufstieg der Stalinfraktion nach Lenins Tod 1924 führte zu seinem Ausschluß aus den politischen Führungspositionen und schließlich zu seiner Verbannung 1929. Im Jahr 1940 wurde Trotzki in Mexiko-City von einem GPU-Agenten mit einem Eispickel erschlagen. Robert Service, Professor für Russische Geschichte und Spezialist für Russische Revolutionsgeschichte, hat viele Jahre unveröffentlichtes Archivmaterial gesichtet und mit seiner packenden Biographie nicht nur das Bild eines der brillantesten politischen Köpfe der Revolution gezeichnet, sondern sich – unparteiisch und unverfälscht – auch mit der überfälligen Debatte um das Verhältnis zwischen Trotzki und Stalin auseinandergesetzt.

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        Humanities & Social Sciences
        January 2024

        The urban life of workers in post-Soviet Russia

        Engaging in everyday struggle

        by Alexandrina Vanke

        Despite the intense processes of deindustrialisation around the world, the working class continues to play an important role in post-industrial societies. However, working-class people are often stigmatised, morally judged and depicted negatively in dominant discourses. This book challenges stereotypical representations of workers, building on research into the everyday worlds of working-class and ordinary people in Russia's post-industrial cities. The urban life of workers in post-Soviet Russia is centred on the stories of local communities engaged in the everyday struggles that occur in deindustrialising settings under neoliberal neo-authoritarianism. The book suggests a novel approach to everyday life in post-industrial cities. Drawing on an ethnographic study with elements of arts-based research, the book presents a new genre of writing about workers influenced by the avant-garde documentary tradition and working-class literature.

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