Wolters Kluwer Health
Wolters Kluwer Health is a leading global publisher of medical, nursing and allied health information resources in book, journal, newsletter, looseleaf and electronic media formats.
View Rights PortalWolters Kluwer Health is a leading global publisher of medical, nursing and allied health information resources in book, journal, newsletter, looseleaf and electronic media formats.
View Rights PortalCracked Heart tells the entire life story of a heart-shaped jewel box that becomes more and more precious for the reader, the older it gets. Even though it breaks and loses some of its external beauty, it gains a different kind of aesthetic when it’s put back together.
Ghassan, a musician and Oud player, leaves for New York, fleeing the Lebanese civil war after his extremist bother, Afif, murdered his older and pacifist brother Jamal, who sought to open the door to Muslim-Christian dialogue. In New York, Ghassan struggles to erase all his memories but his thoughts would always bring him back to his hometown, Dar El Ezz, as it was long before the war. ///Soon, he falls in love with and marries Kristin, becomes more emotionally stable, and embraces American culture. But when he must return to Lebanon for his father’s funeral, nostalgia for his homeland and a series of events force Ghassan to face a convergence of two cultures. ///“Efrah Ya Qalbi” (Rejoice, My Heart!) is a novel about love, music, identity, one’s sense of belonging, brotherly conflicts, and the diaspora. It dives into the lives, troubles, and dilemmas of the characters. ///The stories intertwine amid a fascinating narrative, thus revealing the turmoil and troubles of the Lebanese community torn by wars and outbursts. The novel also addresses the relationship between the East and the West, where struggling and cracked identities are silenced and offers a new vision through analysis and narration.
A Place Beyond the Heart is a collection of short stories exploring issues at the intersection of war and love, terror and (dis)order, as well as identity, gender, and sexuality. The stories capture the lives of people facing personal, societal and transcultural challenges that define, transform, and ultimately create shifts in the way they see and experience the world.
Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond.
Exile, its pain and possibility, is the starting point of this book. Women's experience of exile was often different from that of men, yet it has not received the important attention it deserves. Women in exile in early modern Europe and the Americas addresses that lacuna through a wide-ranging geographical, chronological, social and cultural approach. Whether powerful, well-to-do or impoverished, exiled by force or choice, every woman faced the question of how to reconstruct her life in a new place. These essays focus on women's agency despite the pressures created by political, economic and social dislocation. Collectively, they demonstrate how these women from different countries, continents and status groups not only survived but also in many cases thrived. This analysis of early modern women's experiences not only provides a new vantage point from which to enrich the study of exile but also contributes important new scholarship to the history of women.
The first book to tell the shocking story of the AIDS crisis in Soviet Russia. Throughout the 1980s, as the world was grappling with the escalating crisis of AIDS, Soviet Russia continued to deny there was a problem. Arguing that the disease was limited to foreigners and 'immoral' groups, the government failed to take meaningful action, long past the point other countries had begun to recognise the full scale of the threat. In this ground-breaking book, Rustam Alexander tells the story of AIDS in Soviet Russia. Fixated on disinformation, censorship and the persecution of marginalised communities, the Soviet authorities wasted precious time, allowing the epidemic to strike at the very heart of the nation: its children. Yet, despite the government's failure, a number of brave journalists, doctors and nascent gay groups decided to take matters into their own hands and engage in full-fledged AIDS activism. Tracing the political and social response to AIDS in the final years of the Soviet era, Alexander sheds light on the devastating consequences of government inaction. He draws on personal stories, media reports and archival materials to provide a riveting account of the Russian people's fight against AIDS amid the tumultuous transformations of Gorbachev's perestroika.
In this book, "The History of the Rightly Guided Caliphs," is filled with lessons and insights that we are greatly in need of gathering, documenting, and analyzing. It nourishes the souls, refines the character, illuminates the minds, inspires determination, offers lessons, simplifies insights, and matures ideas. These Rightly Guided Caliphs were people chosen by Allah, the Almighty, to accompany His Prophet and establish His religion. Understanding the era of the Rightly Guided Caliphate is essential for benefiting from it in our ongoing efforts to implement Allah’s law and spread His message among people
In this book, I have presented in an easy and accessible manner what I have learned about my religion that I must convey to every Muslim and Muslimah. "Convey from me, even if it is just one verse," as narrated by Bukhari. Knowledge is a duty for every Muslim and Muslimah. Allah says, "Allah raises those of you who have believed and those who were given knowledge, degrees." And the Prophet Muhammad (peace be upon him) said to Ali ibn Abi Talib, "By Allah, if Allah guides a single man through you, it is better for you than red camels," agreed upon. He also said, "When a son of Adam dies, his deeds are cut off except for three: a continuous charity, knowledge that benefits, or a righteous child who prays for him." These are attempts we have made to serve our religion and benefit our fellow believers. O Allah, Protector of the believers and Guardian of the righteous, make this work of mine accepted, and make my efforts in it praiseworthy and beneficial.
Works of travel have been the subject of increasingly sophisticated studies in recent years. This book undermines the conviction with which nineteenth-century British writers talked about darkest Africa. It places the works of travel within the rapidly developing dynamic of Victorian imperialism. Images of Abyssinia and the means of communicating those images changed in response to social developments in Britain. As bourgeois values became increasingly important in the nineteenth century and technology advanced, the distance between the consumer and the product were justified by the scorn of African ways of eating. The book argues that the ambiguities and ambivalence of the travellers are revealed in their relation to a range of objects and commodities mentioned in narratives. For instance, beads occupy the dual role of currency and commodity. The book deals with Henry Morton Stanley's expedition to relieve Emin Pasha, and attempts to prove that racial representations are in large part determined by the cultural conditions of the traveller's society. By looking at Joseph Conrad's Heart of Darkness, it argues that the text is best read as what it purports to be: a kind of travel narrative. Only when it is seen as such and is regarded in the context of the fin de siecle can one begin to appreciate both the extent and the limitations of Conrad's innovativeness.
This book: - comprises reflective essays written by internationally-ranked scholars and tourism consultants with extensive experience, particularly in the developing world countries - considers extant themes, issues and challenges related to tourism and development - offers a critical and contemporary perspective on tourism's significance and role in development.
Visitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students. Key Features: · Considers critical concepts and influential factors in visitor management. · Illustrates current issues in visitor management. · Research-based case studies contribute to an overall understanding of core issues. · Covers the state-of-the-art in guiding and interpretation. ; This book demonstrates current knowledge on Visitor Management and provides insight into conceptual issues. ; PART I: Introduction and Foundation Chapter 1: Introduction to Visitor Management in tourism Destinations Chapter 2: Destination Management and Visitor Management: Non-convergent Literatures but Complementary Activities and Issues Chapter 3: Meeting the Challenge of Managing Visitor Experiences at Tourism Attractions Chapter 4: The Social and Political Dimensions of Visitor Management: Rural Home-based Accommodations PART II: Critical Concepts in Visitor Management Chapter 5: Indicators and Standards-Based Visitor Management Frameworks in Achieving Sustainability at Cultural Heritage Sites Chapter 6: Managing Nature-Based Visitors’ Perceived Service Quality, Satisfaction and Future Behaviour Intention Chapter 7: The Relevance of Visitors’ National Park Affinity for Effective Visitor Management in Protected Areas PART III: Current Issues in Visitor Management Chapter 8: Visitor Monitoring in the Tapajós National Forest, Brazil Chapter 9: Tourist Behaviours, Vandalism and Stakeholder Responses Chapter 10: Augmented Reality Application in Museum Visitor Experiences PART IV: The State of the Art in Guiding and Interpretation Chapter 11: Strategies for Successful Interpretation Techniques in Visitor Attractions: The Operationalization of Guided Tours in Museums Chapter 12: Using Heritage Interpretation to Manage Film-induced Tourism at Heritage visitor Attractions Chapter 13: Theories of Learning and their Application in Interpretation Chapter 14: Critical Reflections on the Role of Interpretation in Visitor Management PART V: Conclusion Chapter 15: Current Knowledge and Future Research Directions in Visitor Management
The novel poses the problem of identity, as it is the essence of the psychological and intellectual conflict of the main character (Hassoun), who is disputed by two contradictory identities; He was born in the land of Yemen from a Muslim father and a Jewish mother and carried the inheritance of the two religions and their old and new conflict.Hassoun's internal journey continues with his own human crises and transformations that he witnesses along with his external journey through various societies that he went through in transitional stages of their history. Over two thousand seven hundred years, Hassoun seeks to discover himself and reach his identity by retiring at times, and by experimenting at other times, thus he goes through multiple experiences to get closer to himself.
The novel blends imagination with reality, exploring the struggle between opposites: good and evil, truth and lies, spontaneity and intent. It addresses the essence of humanity, untethered by time or place, and delves into the timeless journey of human existence.
For many decades, Western European countries have undertaken diverse pathways in tourism development and planning. Most have experienced fast or even unlimited growth, resulting in overtourism and, now, the introduction of policies that respect the limits of communities and the sustainability of their resources. Focusing exclusively on tourism development, planning and policy, this book draws together new voices to discuss issues across Belgium, Denmark, Faroe Islands, Finland, France, Germany, Greenland, Iceland, Ireland, Italy, Malta, Norway, Portugal, Spain, Sweden and the UK. It: - Provides both successful and unsuccessful case studies to illuminate real, practical solutions, developed by tourism scholars who are experts in their researched context countries. - Adopts a range of methodological approaches to cover diverse and less-covered areas such as industrial tourism, saltpans, natural and cultural heritage, and micro-destinations. - Considers post-COVID tourism and the significant role of tourism stakeholders in Western Europe's re-development. An invaluable collection for policy-makers, researchers and academics, this book is also an insightful source of engaging contemporary case studies for use in the classroom.
From sustainable event planning to the influence of VR, AI, and mobile applications on tourist behaviour, this book explores the dynamic landscape where innovation meets tradition. It studies the intersection of green technologies, sustainable infrastructure, and the delicate balance between cutting-edge tools and the intrinsic emotional aspects of human engagement. Aligned with the United Nations' 17 Sustainable Development Goals, the book highlights AI's potential to drive meaningful contributions to a sustainable future. It anticipates the imminent transformation of festivals and events through technological innovation and AI implementation. It will allow the reader to gain insights into how automation streamlines logistics, optimizes marketing efforts, and enhances the overall attendee experience. The book offers readers: · A cutting-edge exploration of the transformative impact of technologies and artificial intelligence on the events and tourism industries. · Oversight of how new technology can align with the United Nations' 17 Sustainable Development Goals - readers can anticipate insights into how AI can contribute meaningfully to understanding and addressing pressing global challenges. · Practical insights for stakeholders including actionable insights that go beyond theory. It will be an essential reference for academic researchers and practitioners within events and tourism management.
This book explains that the study of the relationship between (architecture and astronomy) or the influence of astronomical phenomena on the buildings of relatively modern civilizations has become an important branch of astronomy, known as (architectural astronomy) or (archaeoastronomy). The roots of this field began modestly at the end of the 19th century and the beginning of the 20th century. Given the lack of awareness or limited knowledge of many about the topics and objectives of this science, even among specialists in the fields of architecture and archaeology, it was necessary to shed light on this science through studies conducted on many buildings of ancient civilizations around the world, both old and new, which we have presented in different chapters of the book.
Despite its small size, it managed to take its place among the best modern literature books in recent years. From the title and cover, going through its amazing preface and eloquent language, and to the element of surprise and unexpected ending. Abdallah Al-Zioud was able to make the reading journey of this novel a meaningful journey despite its shortness; a journey introduces readers to new terms that manipulate their imaginations and puts them in the eye of the event through a visual language that conveys the reader from paper to the visual world of the novel. It teaches them some of writing tricks and simplifies what seems complicated at the beginning so that the reader believes in its ordinary before discovering that he has fallen victim to fraud.I can say that the most beautiful thing about this novel is that it was not written in a style and did not follow a context. it rebelled against the ordinary, uniquified in style, and combined simplicity and complexity in a way predicting an amazing ability and counted in its writer favor.