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      • Trusted Partner
        Sport & leisure industries
        August 2006

        Ecotourism in Scandinavia

        Lessons in Theory and Practice

        by Stefan Gössling, Johan Hultman

        Interest in ecotourism in Scandinavia has seen recent growth. Extended forests, rivers, and lakes allow for a great variety of nature-based activities, such as hiking, mushroom collecting, kayaking, snow mobiling and bird watching, making Scandinavia a unique region from a nature-based tourism perspective. EEcotourism in Scandinavia: Lessons in Theory and Practiceis the first book to comprehensively describe, analyse and evaluate aspects of Scandinavian ecotourism and will appeal to researchers and students of ecotourism.

      • Trusted Partner
        Sport & leisure industries
        July 2006

        Multiple Dwelling and Tourism

        Negotiating Place, Home and Identity

        by Edited by Norman McIntyre, Daniel Williams, Kevin McHugh

        The movement of people, goods, capital and information is a central aspect of living in the inter-connected, globalised late-modern world. Although this broader view of mobility is recognized, this book focuses mainly on migration or the movement of people. It examines multiple dwelling as a societal response to the major influences of increased mobility and amenity tourism. The book also considers the modern-day meaning of multiple dwelling, how it affects personal identity and the meaning of 'home' and its impacts on host communities and landscapes.

      • Trusted Partner
        Sport & leisure industries
        July 2006

        Amenity Migrants

        Seeking and Sustaining Mountains and Their Cultures

        by Edited by Laurence A G Moss

        Places with perceived high environmental quality and distinctive culture are globally attracting amenity migrants. Today this societal driving force is particularly manifest in mountain areas, and while beneficial for both the new comers and locals, is also threatening highland ecologies and their human communities. This book describes and analyses the challenges and opportunities of amenity migration and its management, and offers related recommendations.The book's chapters cover the subject through case studies at international, regional and local levels, along with overarching themes such as environmental sustainability and equity, mountain recreation users, housing, and spiritual motivation. A crucial issue addressed is the relationship of amenity migration to tourism, and migration motivated by economic gain. The introduction and concluding chapters bring all of the information and analyses together strategically, summarising in a manner of theoretical and practical value for both academics and practitioners.

      • Trusted Partner
        Sport & leisure industries
        October 2005

        Tourism Behaviour

        Travellers' Decisions and Actions

        by Roger StG March, Arch G Woodside

        How do individuals go about making trade-off's among work, leisure, travel, and personal maintenance(e.g. sleeping) activities? What are the unconscious as well as conscious drivers of their behaviours?How well do their behaviours follow what they plan? These questions are fundamental in consumerbehaviour. This book provides fresh insights in responding to these issues.This book examines alternative theories and the empirical testing of trade-offs we make in life amongwork, leisure, travel, and personal maintenance actions and how our plans relate to what we actuallydo. Tourism Behaviour considers plans and behaviours for tourist spending, length of stay, attractions,destinations, accommodation and activities, and investigates how marketing strategies affect consumerplans. This book provides new theory, empirical studies, and practical insights of significant interest totravel and leisure researchers, destination marketing managers, and advanced students in tourism andconsumer behaviour.

      • Trusted Partner
        Sport & leisure industries
        June 2005

        Tourism Research Methods

        Integrating Theory with Practice

        by Edited by Brent W Ritchie, Peter M Burns, Catherine A Palmer

        Within the tourism industry there is a growing consensus on the need for research to investigate the economic, social and environmental impacts of tourism. However, existing research methods texts are based solely on either the business approach or the social science approach to tourism. They often fail to provide real world examples of how to plan, implement or analyse tourism related research. This book aims to address this divide by integrating theory with practice through the inclusion of specific tourism research case studies alongside research theory. It considers a wide range of research issues, approaches and techniques with contributions from both experienced and new researchers.

      • Trusted Partner
        Sport & leisure industries
        June 2005

        Tourism SMES, Service Quality and Destination Competitiveness

        by Edited by Eleri Jones, Claire Haven-Tang

        This book focuses in on the dominant role of SMEs (small and medium-sized enterprises) in the tourism and hospitality industry. It explores their impact on consumer perceptions of a destination, drawing on examples of small hotels, guesthouses, cafes and restaurants. It also highlights the challenges faced by SMEs to promote destination business growth - with discussion of competitiveness, quality and standards. With its entity-relationship model of a destination, this edited collection of international papers fully explores the dynamics SMEs. Case studies from around the world also puts SMEs research into a global context.

      • Trusted Partner
        Sport & leisure industries
        May 2005

        Competitive Destination

        A Sustainable Tourism Perspective

        by Geoffrey I Crouch, J RB Ritchie

        This book provides a framework for understanding the complex and multifaceted nature of the factors that affect destination competitiveness. It offers guidance on how to create successful destinations by developing and presenting a conceptual model of destination competitiveness that recognizes the importance of sustainability for long-term success. The book presents a strong theoretical background for managerial decision-making, giving destination managers a range of tools with which to analyse and increase the competitiveness of their areas.

      • Trusted Partner
        Sport & leisure industries
        October 2004

        Improving Tourism and Hospitality Services

        by Eric Laws

        Consumer satisfaction is a key issue for all those involved in tourism and hospitality services. Through a multitude of case studies this book explores the challenges of managing tourism and hospitality businesses in order to produce maximum customer satisfaction. It outlines the various frameworks available for the study of tourist satisfaction, before examining service delivery systems and definitions of quality. It then discusses the role that marketing can play in tourism and hospitality services, and the ways in which hospitality and tourism services can be improved. The book contains examples of customer dissatisfaction, and examples of organisations that have succeeded in providing profitable services with high levels of customer loyalty.

      • Trusted Partner
        Sport & leisure industries
        September 2004

        New Horizons in Tourism

        Strange Experiences and Stranger Practices

        by Edited by Tej V Singh

        Tourism as a dynamic phenomenon has a wonderful capacity to change, adapt and evolve. At the beginning of the 21st Century we are witnessing a growing demand from tourists for amazing and bizarre experiences, and more extreme and unusual environments. Written by leading researchers from around the world, New Horizons in Tourism, examines this new wave of tourism. It presents a host of examples of out-of-the-ordinary tourism including cutting-edge tourism activities such as vacationing in space and discovering the forbidden lands of Antarctica and Arctic regions. It also explores the trends of pro-poor and volunteer tourism, ecotourism, the rise in the number of footloose senior citizens, and the growing attraction of areas of conflict and atrocity.

      • Trusted Partner
        Sport & leisure industries
        July 2004

        Tourism in National Parks and Protected Areas

        Planning and Management

        by Edited by Paul F J Eagles, Stephen F McCool

        This book describes the state of the art of tourism planning and management in national parks and protected areas. It also provides guidelines for best practice in tourism operations.

      • Trusted Partner
        Sport & leisure industries
        July 2004

        Tourism in National Parks and Protected Areas

        Planning and Management

        by Edited by Paul F J Eagles, Stephen F McCool

        This book describes the state of the art of tourism planning and management in national parks and protected areas. It also provides guidelines for best practice in tourism operations.

      • Trusted Partner
        Sport & leisure industries
        June 2004

        Tourism and Transition

        Governance, Transformation and Development

        by D Hall

        This volume presents current research on the roles and importance of tourism and its interrelationships with governance and development in societies that are moving or have moved from 'authoritarian' to liberal democratic economic and political models, and those adjusting to the accession requirements of an enlarged European Union. The geographical coverage ranges across Central and Eastern Europe, the Central and Eastern Mediterranean, Central Asia, China, and South Africa, and the identification of common themes and frameworks is a distinguishing characteristic of the book.

      • Trusted Partner
        Sport & leisure industries
        April 2004

        Family Business in Tourism and Hospitality

        by Donald Getz, Jack Carlsen, Alison Morrison

        The family business is a global phenomenon, and is particularly prominent in tourism and hospitality. In many cases, the family business was developed for the purpose of facilitating personal and family goals. For example, in rural areas, farmers can use tourism as a way to generate additional income, thereby remaining in the area and retaining family property. Running a bed and breakfast establishment is a way to mix family and work. Lifestyle, locational and autonomy motives are the norm, but profit and growth-oriented entrepreneurs are also found within family businesses.This book is the first academic treatment of family business issues within the tourism and hospitality industry. It provides comprehensive assessment of ownership, management and family-related concerns across the entire business and family life cycle. Many new international case studies of real family businesses are used to illustrate key points. The book will be of significant interest to researchers and students in tourism and hospitality, small business and entrepreneurship studies, as well as to owners and potential investors in family businesses.

      • Trusted Partner
        Sport & leisure industries
        April 2004

        Volunteering as Leisure/Leisure as Volunteering

        An International Assessment

        by Robert A Stebbins, Margaret Graham

        Volunteerism is a topic of increasing importance in this age of budget cuts, declining employment and amid the threat posed by other competing leisure pursuits. There are both social and economic benefits of volunteering. As we are becoming more reliant on volunteers, there is a need for a better understanding of why people take up volunteering, and how to recruit, manage, motivate, and support volunteers most effectively. In order for organisations that host volunteers to achieve the most from their volunteers, they must understand how to give them the best "leisure" experience. This book examines critical aspects of contemporary volunteerism, from the perspective of a variety of volunteering contexts. It will appeal to academic researchers and students in disciplines such as leisure, recreation, tourism, management and sociology as well as practitioners in the voluntary sector (including volunteers), National and Local Government and those organising special events that depend on voluntary support.

      • Trusted Partner
        Sport & leisure industries
        April 2003

        Case Studies in Ecotourism

        by Ralf C Buckley

        As a counterpart to the growing volume of more theoretical literature in ecotourism, this volume presents a global compilation and analysis of over 170 real-life case studies in ecotourism, selected after an extensive screening process. It includes ecotours on land and sea, ecolodges and resorts, private reserves and public parks. The case studies range from the world’s best models to test cases, small and large, unique to representative. Data has been drawn from independent audits by the author and others, and from published reports from universities, multilateral and non-government organisations. The book shows what ecotourism can achieve and what constraints it faces, and provides a convenient and comprehensive reference for ecotourism enterprises, development agencies and university teaching.

      • Trusted Partner
        Sport & leisure industries
        March 2003

        Service Quality in Leisure and Tourism

        by Christine Williams, John Buswell

        This book aims to develop an awareness of the underpinning theories of quality as applicable to leisure and tourism,including its characteristics and typology. Suitable for students and researchers, it shows how to evaluate critically the numerous quality management systems and techniques available within the context of the leisure and tourism business environment.

      • Trusted Partner
        Sport & leisure industries
        January 2003

        Tourism in Destination Communities

        by Edited by Shalini Singh, Dallen J Timothy, Ross Dowling

        As a result of the ongoing growth in the tourism industry, many destinations around the world are undergoing transformations. New destinations are being 'discovered' in regions previously ignored, as people search for regions that are yet unspoiled by the ravages of mass tourism. At the same time, traditional destinations are experiencing rapid environmental, socio-cultural and economic modifications. These changes have the most effect on the destination community - the location where tourists spend their time and money, and influence development or degradation of the local environment.Tourism in Destination Communities describes both the positive and negative effects of tourism on the destination community. The chapters are divided into three sections which address the relationship between tourism and the destination community, the various impacts of tourism on the destination community and the challenges and opportunities for destination communities. Each chapter contains brief case studies and empirical examples.

      • Trusted Partner
        Sport & leisure industries
        February 2008

        Journeys of Discovery in Volunteer Tourism

        International Case Study Perspectives

        by Kevin D Lyons, Stephen Wearing

        The fast-growing phenomenon of volunteer tourism encompasses a diverse range of activities, from conserving environments to working with host communities to alleviate poverty. However, understanding the complex relationship between volunteering and tourism requires a wide analytical framework. This book provides a broad and valuable insight into how volunteer tourism is growing and developing. Theoretical and empirical case studies from leading researchers in the field explore the experiences of the volunteer tourist and the power relationships between volunteers and host communities and commercial, non-commercial and government entities involved in developing and supporting volunteer tourism. The ambiguous and contested intersections between volunteering, travel and alternative tourism as a foundation for considering the future of volunteer tourism are also examined.

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