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      • Business, Economics & Law

        The Leader as Influencer

        Want to lead? First, you need to be followed

        by Barbara Liebermeister

        The trendsetter as role model Managers and influencers have much in common. They are not born, but made – and both are ‘made’ by their followers. We live in a digitalised, globalised world: one in which the role of authority is ever less significant and the importance of networking is growing all the time. The leaders of the future are credible, inspiring and with a knack for eye-level communication: the very same attributes that propel an influencer to success. In the modern business world, the difference between success and failure depends on effective relationship management based on high personal credibility and integrity as a leader. True power results from personality. We need a fresh understanding of leadership based, in turn, on a new conception of human nature itself. We need team spirit. The author shows the mechanisms that make influencers successful and explains how business leaders can implement these in their day-to-day working lives. As the best leaders already know: it is those that can win over their employees as individuals that will truly reap the rewards long-term. Influencer success strategies applied to everyday business  Concrete practical tips for leaders Examples from a variety of national and international organisations Barbara Liebermeister is an economist by education and a management consultant and keynote speaker by trade. After beginning her career in marketing and sales for international corporations such as Christian Dior, L‘OREAL and Hoechst, she went on to lead pro-jects for the Royal Bank of Scotland, Deutsche Bank, Merck, Fidelity International and many more. Liebermeister is the founder and head of the Insti-tute for Leadership Culture in a Digital Age (IFIDZ) in Frankfurt, which researches the challenges faced by companies’ management cultures in an environ-ment characterised by rapid technological and social change. It develops strategies, methods and tools to impart the skills required by future managers and in-crease their effectiveness within their organisations

      • Business, Economics & Law
        March 2020

        Harvard Business Review’s 10 Must Reads: Komunikasi

        by Gary A. Williams, Robert B. Miller, Robert B. Cialdini, Deborah Tannen, Jay A. Conger, Leslie Perlow, Stephanie Williams, Nick Morgan, Stephen Denning, Kimberly D. Elsbach, John Hamm, Holly Weeks

        Komunikasi is the Bahasa Melayu edition of the best-selling book Harvard Business Review’s 10 Must Reads on Communication. The book comprises a collection of compelling reads that can inspire readers to communicate effectively and convincingly within an organisation.    Each chapter in the book is an article from leading experts including Deborah Tannen, Jay Conger and Nick Morgan. Readers will gain practical knowledge on how to engage with an audience, successfully pitch a business idea, win support of others, and inspire colleagues towards achieving a goal.   This book is suitable for aspiring and experienced leaders, professionals and general readers who wish to improve their communication skills. Click here for more information

      • Business, Economics & Law
        February 2019

        The Resilience Toolkit

        Powerful ways to thrive in blue-light services

        by Jonathan Rees

        Today’s workplace is fast-paced, highly complex, and sometimes even life-threatening. Yet it is possible to thrive in the ‘pressure cooker’ of modern work life. We all have the right to enjoy rather than just endure work. In the unpredictability of even the most challenging environments, the route to success and fulfilment at work is to build our resilience. This ground-breaking book provides a highly effective toolkit that will empower you to survive, thrive and flourish in the dynamic and fast-changing context of blue-light services. Discover how to: Be ready for the unexpected, feel calm and confident under pressure and avoid burnout Reduce stress and anxiety by understanding the essential components of a resilient work life Evaluate your own resilience factor with the Workplace Resilience Instrument

      • Business, Economics & Law
        March 2021

        Beating Burnout at Work

        Why Teams Hold the Secret to Well-Being and Resilience

        by Paula Davis

        A first-of-its-kind, science-backed toolkit takes a holistic approach to burnout prevention by helping individuals, teams, and leaders build resilience and thrive at work.Burnout has become one of the most talked about workplace topics, and its impact is far-reaching. The 24/7 pace of work, constant demands, and scant resources can easily put busy professionals on a path to burnout, a cycle that has only accelerated during the COVID-19 pandemic. Burnout affects the health and well-being of the entire organization, yet most attempts to help focus on quick-fix strategies aimed at individuals. Something is missing.In Beating Burnout at Work: Why Teams Hold the Secret to Well-Being and Resilience, Paula Davis, founder of the Stress & Resilience Institute, provides a new framework to help organizations prevent employee burnout.Davis's research-driven, fast-reading, and actionable book is the first of its kind to explore a new solution to the burnout problem at work: a comprehensive approach focused on building the resilience of teams of all sizes. Davis argues that teams, and their leaders, are uniquely positioned to create the type of cultures that are needed to prevent burnout.In Beating Burnout at Work, Davis shares stories from her work coaching, teaching, and training leaders and teams of all sizes, and she explores:How she navigated her own burnout as a lawyer, and how that led her to study burnout and launch a business with the aim of helping organizations and their employees become more resilient; How teams and leaders can utilize simple, science-backed strategies to create cultures that promote resilience and well-being and reduce burnout; How the Mayo Clinic, one of the most renowned medical centers in the world, has developed a powerful model to reduce burnout in its organization; How organizations dealing with high-stress challenges, including the US Army, work to increase resilience in a systemic way; andHow the German company trivago is piloting a new approach to work amid COVID-19 in order to increase team connection and resilience.Solving the burnout puzzle requires a systemic approach. In Beating Burnout at Work, Davis offers an actionable method to help leaders create cultures of well-being and resilience in their organizations.

      • Technology, Engineering & Agriculture
        May 2013

        Advantage

        A Roadmap for Entrepreneurs and Leaders in The Digital Age

        by Declan Kavanagh

        Advantage is what creates value for your customers and your organisation. By having a focus on advantage and the sources of advantage through the life cycle of a business, whether it is commercial or not for profit ensures entrepreneurs and leaders minimise risk and maximise value. This book presents a framework called “The Business Advantage Model (BAM™)” that supports leaders in the identification, creation, proving, securing, leveraging and changing of advantage. It is about “Doing the right things, the right way at the right time” across every aspect of starting, scaling and readjusting a business. Its goal is to help create more high performing organisations.

      • Business, Economics & Law
        October 2020

        Staying Safe at Work

        A Guide to Occupational Safety & Health

        by Ho Xiaojun, Chuah Chong Ken

        Organisations that lack a proper occupational safety and health practitioner or system are vulnerable workplaces. Think of your organisation as a football team and the occupational safety and health practitioner as your goalkeeper. You could have the best players on your team but without a goalkeeper, your team will be “battling” without the last line of defence.   This book provides an insight into the various theories on how accidents occur, the establishment of relevant laws and organisations, and the current applications of workplace safety measures. With case studies drawn from the authors’ experience, this book also provides a brief overview of Malaysia’s laws and practices related to workplace safety and dedicates a chapter to mental health management in the workplace.    Click here for more information

      • Business, Economics & Law
        April 2019

        Future Fit

        How to stay relevant and competitive in the future of work

        by Andrea Clarke

        ANDREA CLARKE spent first the part of her working life as a TV news reporter for Al Jazeera English, the Pentagon Channel, the Seven Network and Reuters, covering major news events including the US Presidential Election, the Virginia Tech campus shooting and Hurricane Katrina. Until… she started to realise what the future of work would look like in her profession. She was no longer reading the newspapers herself or watching the 6pm news, so she knew she had to make a career change.  When you read Future Fit, you will realise that Andrea Clarke is adaptable and resilient – in fact she possesses all of the eight strengths that she writes about in her book: Personal brand, Adaptability, Communication, Networking, Creativity, Problem-solving, Leadership and Lifelong learning. According to Andrea Clarke, founder of CareerCEO and creator of its Future of Work Program, we all need a new kind of job security. Around the world, the nature of work and business is on the move. Digital disruption, globalisation and the casualisation of the workforce is drastically re-shaping the way we live and how we do business. Leading management consulting firms agree that we can expect significant job disruption across all industries. But, they also agree that human skills will always be in demand. In fact, they won’t be just in demand, it’s widely acknowledged that it’s the ‘human’ skills that will enable us to not just survive the pending disruption but thrive in the age of accelerations. In her fascinating new book, which starts with the author’s memories of flying into wartime Baghdad, you will learn how to acquire the following skills to become future fit in the workplace: The only job security we have is that which we create by exploring each of these human skills which will help us all lean towards change and become an asset to ourselves and the company we work for, instead of a liability.

      • Conservation of the environment

        The Green Office

        A Business Guide

        by Alan Calder

        Whether your organisation is implementing a focused Green IT strategy or a comprehensive programme to reduce carbon emissions, introducing Green initiatives is likely to be directly beneficial to your bottom line. This handy pocket guide explains the Green office to company directors and IT managers in terms they will find relevant to their organisation. Growing concern about climate change has thrown the spotlight on energy conservation in the workplace. For many of us in today’s knowledge economy, the workplace is now the office rather than the factory floor. For the world to be able to limit emissions of carbon dioxide, business needs to ensure that offices make efficient use of energy. The day-to-day running of the modern office depends on IT, and computers are heavy consumers of energy. Moreover, your office produces greenhouse gases, not only as a result of your IT equipment but also through the energy required for heating, lighting and air-conditioning. So, if you want to do something to save the planet, greening your office is a good place to start! The Green Office is written specifically to help cost-conscious, environmentally-minded organisations. It identifies practical and straightforward ways of reducing both the corporate cost base and their carbon footprint.

      • Business, Economics & Law

        Trusted Leader

        8 Pillars That Drive Results

        by David Horsager

        “A lack of trust is your biggest expense,” says David Horsager, a message he has brought to Fortune 500 companies, nonprofits, and governments the world over. Without trust, transactions cannot occur. Without trust, influence is destroyed. Without trust, organizations lose productivity, relationships, reputation, talent, customer loyalty, creativity, morale, revenue, and results. And there is a reliable, research-based, repeatedly proven-in-practice way to build trust. In this book, Horsager uses the popular business fable format to make his method accessible to as wide an audience as possible. Horsager tells the story of a young software executive facing a critical deadline who discovers the eight Pillars of Trust: clarity, compassion, character, competency, commitment, connection, contribution, and consistency.In the remaining third of the book, Horsager departs from the story to go deeply into the eight Pillars of Trust, describing the research behind them and offering tools for applying them. Trust, not money, is the currency of business and life, and this is a comprehensive guide to building it.

      • Business, Economics & Law

        Future Fit

        How to stay relevant and competitive in the future of work

        by Andrea Clarke

        ANDREA CLARKE spent first the part of her working life as a TV news reporter for Al Jazeera English, the Pentagon Channel, the Seven Network and Reuters, covering major news events including the US Presidential Election, the Virginia Tech campus shooting and Hurricane Katrina. Until… she started to realise what the future of work would look like in her profession. She was no longer reading the newspapers herself or watching the 6pm news, so she knew she had to make a career change.  When you read Future Fit, you will realise that Andrea Clarke is adaptable and resilient – in fact she possesses all of the eight strengths that she writes about in her book: Personal brand, Adaptability, Communication, Networking, Creativity, Problem-solving, Leadership and Lifelong learning. According to Andrea Clarke, founder of CareerCEO and creator of its Future of Work Program, we all need a new kind of job security. Around the world, the nature of work and business is on the move. Digital disruption, globalisation and the casualisation of the workforce is drastically re-shaping the way we live and how we do business. Leading management consulting firms agree that we can expect significant job disruption across all industries. But, they also agree that human skills will always be in demand. In fact, they won’t be just in demand, it’s widely acknowledged that it’s the ‘human’ skills that will enable us to not just survive the pending disruption but thrive in the age of accelerations. In her fascinating new book, which starts with the author’s memories of flying into wartime Bagdad, you will learn how to acquire the following stills to become future fit in the workplace: The only job security we have is that which we create by exploring each of these human skills which will help us all lean towards change and become an asset to ourselves and the company we work for, instead of a liability.

      • Business & management

        Opening Doors to Diversity in Leadership

        by Bobby Siu

        Opening Doors to Diversity in Leadership uses a psychological, organizational, and cultural framework to help businesses integrate a more diverse presence in leadership. Looking carefully at how current leaders view the relationship between leadership and diverse groups, Opening Doors to Diversity in Leadership examines topics, including recruitment, selection, performance evaluation, succession management, working conditions, and corporate culture, and how they impact hiring, promotion, and retention of diverse groups. Emphasizing the interlocking relationships between our thoughts and actions, this book stresses the importance of organizational review and self-reflection, the pivotal role of removing unconscious biases from the workplace and identifying the systemic biases embedded in many aspects of human resources management practices. Opening Doors to Diversity in Leadership provides evidence and options for businesses to build a more diverse workforce, leadership team, and corporate culture.

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