The Confident Manager offers valuable lessons to young and aspiring managers as well as sage advice to those already experienced in management. Told in a compelling story format, the messages are clear, concise and practical. Applying the lessons in this book will: • Boost your self-confidence both at work and personally. • Increase morale, team-working and customer service. • Improve the performance of your business. Matt quickly realizes that his new job as project manager requires different skills from the ones he is used to using – this time he needs to do “people stuff”. His mistakes and successes highlight key messages in effective people management.