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      • Trusted Partner
        Humanities & Social Sciences
        July 2018

        Half the battle

        by Robert Mackay

      • Trusted Partner
        Business & management
        November 2012

        Veterinary Practice Management

        by Catherine R Coates, Alan Jones, Michael W Coates

        Veterinarians are increasingly aware of the need to recognise they are working in a business enterprise. From operating as small practices twenty years ago, veterinary businesses are now run along sophisticated models and operate out of multi-million pound hospitals. Drawing together the latest information on practice management, this textbook provides practical and straightforward coverage of major elements, including client relationships and staff management, business and financial procedures, computer systems and project management. This book covers practice management topics as taught in veterinary schools worldwide, providing students with a textbook resource in this increasingly important subject. It is also a valuable source of information for newly qualified veterinarians, veterinarians interested in practice management and veterinary practice managers.

      • Trusted Partner
        Insecticide & herbicide technology
        February 1994

        Potato Genetics

        by Edited by John E Bradshaw, George R Mackay

        The potato is economically a very important crop in many parts of the world. All improvements through potato breeding or biotechnology must be based on a thorough knowledge of potato genetics. This book fills a major gap in the current literature for an up-to-date account of this topic and its implications for crop improvement. Written by authorities from the UK, USA, Canada, Peru, Netherlands, Germany, Sweden and Poland, this major reference work will be indispensible for workers in plant genetics, breeding and biotechnology.

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      • Trusted Partner
        Development economics
        July 2009

        Prioritizing Agricultural Research for Development

        Experiences and Lessons

        by Aliou Diagne, John Dixon, Keith O Fuglie, Peter Gardiner, Patti Kristjanson, Ronald Mackay, Victor M Manyong, Jupiter Ndjeunga, Kamel Shideed, Stanley Wood. Edited by David A Raitzer, George Norton.

        Systematic empirical analysis is needed to help guide limited public resources to those research areas that have the greatest potential to produce benefits for the poor and the environment. Focusing on priority setting practices utilised in different international agricultural research institutes, this book discusses real world experiences and innovations with priority assessment methods. Chapters present approaches that have been used to articulate, explore and assess impact pathways and research priorities, while also considering their strengths and weaknesses and drawing together methodological lessons.

      • Trusted Partner
        Business, Economics & Law
        December 2016

        Visitor Management in Tourism Destinations

        by Julia N Albrecht

        Visitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students. Key Features: · Considers critical concepts and influential factors in visitor management. · Illustrates current issues in visitor management. · Research-based case studies contribute to an overall understanding of core issues. · Covers the state-of-the-art in guiding and interpretation. ; This book demonstrates current knowledge on Visitor Management and provides insight into conceptual issues. ; PART I: Introduction and Foundation Chapter 1: Introduction to Visitor Management in tourism Destinations Chapter 2: Destination Management and Visitor Management: Non-convergent Literatures but Complementary Activities and Issues Chapter 3: Meeting the Challenge of Managing Visitor Experiences at Tourism Attractions Chapter 4: The Social and Political Dimensions of Visitor Management: Rural Home-based Accommodations PART II: Critical Concepts in Visitor Management Chapter 5: Indicators and Standards-Based Visitor Management Frameworks in Achieving Sustainability at Cultural Heritage Sites Chapter 6: Managing Nature-Based Visitors’ Perceived Service Quality, Satisfaction and Future Behaviour Intention Chapter 7: The Relevance of Visitors’ National Park Affinity for Effective Visitor Management in Protected Areas PART III: Current Issues in Visitor Management Chapter 8: Visitor Monitoring in the Tapajós National Forest, Brazil Chapter 9: Tourist Behaviours, Vandalism and Stakeholder Responses Chapter 10: Augmented Reality Application in Museum Visitor Experiences PART IV: The State of the Art in Guiding and Interpretation Chapter 11: Strategies for Successful Interpretation Techniques in Visitor Attractions: The Operationalization of Guided Tours in Museums Chapter 12: Using Heritage Interpretation to Manage Film-induced Tourism at Heritage visitor Attractions Chapter 13: Theories of Learning and their Application in Interpretation Chapter 14: Critical Reflections on the Role of Interpretation in Visitor Management PART V: Conclusion Chapter 15: Current Knowledge and Future Research Directions in Visitor Management

      • September 2020

        Ross Mackay, The Saga of a Brilliant Criminal Lawyer

        And His Big Losses and Bigger Wins in Court and in Life

        by Jack Batten

        For people who love Perry Mason courtroom dramas and the criminal subculture of Better Call Saul, this book, Ross Mackay, The Saga of a Brilliant Criminal Lawyer is great fit. Two murder trials were held in Toronto in the spring of 1962, only nineteen days apart. The accused man in each trial, one a pimp accused of stabbing a fellow pimp to death, the other a thief who killed a policeman in a shootout, were the last two men to be hanged in Canada. Toronto criminal lawyer Ross Mackay was the counsel for the accused in both trials, a mere thirty years old when he lost them both to the gallows. But the trials were far from the last times that Mackay defended accused murderers in the most horrendous circumstances. Author Jack Batten tells the story of Mackay’s dedication to the maxim that every man is entitled to a defence — a story of Mackay’s courage and the harsh penalties he paid for the daring and controversial choices he made in life and in the courtroom.

      • Football (Soccer, Association football)
        August 2012

        Hearts Greatest Games

        Heart of Midlothian's Fifty Finest Matches

        by Mike Smith

        From the thousands of matches ever played by Heart of Midlothian, stretching from the club's Victorian foundation to the Vladimir Romanov era, here are 50 of Hearts' most glorious, epochal and thrilling games of all! Expertly presented in evocative historical context, and described incident-by-incident in atmospheric detail, Hearts Greatest Games offers a terrace ticket back in time, taking in everything from the club's first national honour, the Scottish Cup win of 1891, to challenging the Old Firm in 2011. An irresistible cast list of club legends - Dave Mackay, Craig Levein and Gary Mackay, John Robertson, Tommy Walker and Willie Bauld - springs to life in a thrilling selection of hard-fought derby matches, Scottish League clinchers and cup exploits, peaking in the glorious 1950s. In all, a journey through the highlights of Hearts history which is guaranteed to make any fan's heart swell with pride.

      • Educational material
        July 2013

        Story-writing Scaffolds - Year 2

        by Frances Mackay

        This book is differentiated, comprehensive and includes speaking and listening activities.

      • Educational: English language & literacy

        Developing Literacy Skills Through Science.

        by Frances. Mackay

      • Educational: English language & literacy

        Teaching Spelling

        by Frances. Mackay

      • Educational: English language & literacy

        Story-writing Scaffolds, Year 3

        by Frances. Mackay

      • Mystery
        2014

        The Crooked Knife

        A Claire Burke Mystery

        by Emma Pivato

        When Bill Mackay, a 33 year old autistic man, is brought from the institution in Calgary in which he has resided for many years to a new institution in Edmonton, Canada, his guardian and aunt, 75-year-old Marion Mackay is fearful for his ability to adjust.  However, due to Marion's own declining health, she believes she must move closer to her daughter in Edmonton.  Bill is particularly loathe to leave Mavis Elves, a wheelchair-bound woman he considers a special friend. No sooner is Bill moved into his new residence––the Clive Center––in Edmonton, than he is involved in an altercation with a nurse.  When the nurse is found murdered the next morning and Bill is found asleep in his bed, clutching a knife which turns out to be the murder weapon, Marion is overwhelmed.  She calls Claire Burke, a friend in Edmonton, who she knows has a special needs daughter and who also knows Bill and Mavis.  Claire wastes no time stepping in and stepping up when the local police seem ready to railroad Bill for the murder without searching for any other potential suspects. Claire is a go-getter and, along with her pal Tia, not only works to clear Bill of the murder rap, but also begins a major campaign to bring Mavis to Edmonton permanently and to ensconce the two friends along with another in their own home.  Along the way, Claire’s and Tia's efforts involve a side trip to Barbados as well as some unexpected run-ins with the real killer.

      • Football (Soccer, Association football)
        September 2009

        Scotland Greatest Games

        Scotland's Fifty Finest Matches

        by David Potter

        From the hundreds of matches ever played by Scotland, stretching from the first ever international football match in 1872 to the 21st century, here are 50 of the national side’s most glorious, epochal and thrilling games of all! Expertly presented in evocative historical context, and described incident-by-incident in atmospheric detail, Scotland Greatest Games offers a terrace ticket back in time, taking in World Cup classics, Home International triumphs, European adventures and giantkilling feats. An irresistible cast list of Scottish football legends – Kenny Dalglish, Billy Bremner and Willie Woodburn, Gordon Smith, Denis Law and Dave Mackay – springs to life in an unbeatable selection of famous victories over England, Wales, France, Germany, Italy and Holland – not to forget the day the Tartan Army invaded Wembley and broke the crossbar! In all, a journey through the highlights of Scotland’s international history which is guaranteed to make any fan's heart swell with pride.

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