July 2019
Gestión por procesos y riesgo operacional
by José Manuel Pardo Álvarez
All organizations are involved in processes, for which in depth knowledge is essential to try to improve, be effective and gain in competitiveness. This book helps organizations in operational risk management and guides us towards continuous improvement, for our business and also our customers. In the undertaking of these processes, incidents arise that, by implementing certain tools and techniques, we can easily solve.
