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      • Optima Communications

        Lisa Bjerke is the owner and director of Optima Communications. Optima Communications provides customized assessments, coaching, training, and workshops to meet the unique communication needs of each individual, group or organization. Training is facilitated onsite in the workplace or virtually. Lisa has a Master’s degree in Speech-Language Pathology. She is a corporate communication coach working with clients to enhance communication skills. These skills include: active listening, clear verbal expression, emotional intelligence, cultural diversity and communication, and managing difficult conversations.  Lisa is a communication and professionalism coach with the University of Calgary’s Cumming School of Medicine and Post Graduate Medical Education Program. Lisa is a recognized expert in accent assessment and training. She is the author of Accent on Canadian English: a pronunciation program for speakers of English as a second language™, Accent on Canadian English™ e-book, Accent on Clear English™ International e-book and the Accent on Canadian English Pronunciation Assessment Kit™. She is also the creator of the Accent on Clear English™ eCourse  https://acetraining.online

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      • Vogel Communications Group

        We accompany our end customers (engineers and / or technicians) as knowledge partners in their professional challenges, show the current state of knowledge and open up new perspectives for them

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      • Trusted Partner
        Etiquette Culture of the Miao Minority in Lvdongshan
        Humanities & Social Sciences
        May 2018

        Etiquette Culture of the Miao Minority in Lvdongshan

        by Liang Yuanxin

        The etiquette culture of the Miao minority in Lvdongshan area is the unique culture that is passed down from generation to generation in a special way. It is widely used in cultural activities of the Miao people in this area, and records the origin and development of the world in the eyes of the Miao people, along with the history of the changes of the Miao minority. It also reflects Miao people's recognition of the universe and the aesthetics of etiquette in daily life. This book is the collection of the etiquette culture of Miao minority in Lvdongshan area that shows the communication need in any occasions. The works adopt various forms of rhetoric like parallelism and are arranged according to the unique logic of the Miao ethnic group in Lv Dongshan. All the works, as you see, are to express good wishes and expectation for future life.

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      • Trusted Partner
        Communication and Tourism
        June 2024

        Communication and Tourism

        Reflecting on the construction of the tourist image of Greece

        by Michael Tsangaris

        The nexus of human mobility and communication is intricate, and this volume uncovers the deep-rooted significance of tourism and media . From antiquity to modern day, Western communication systems have artfully crafted the allure of destinations, making places irresistible to the travellers. At its core, this book proposes that the impetus for travel is a primal human necessity, rooted in our inherent need for movement, consciousness expansion, and cultural development. Featuring Greek civilization as a case study, the book reveals how the rich cultural capital of modern Greece, long admired and assimilated by many global cultures, has immensely contributed to Greece's contemporary tourism "imaginary". Readers are challenged to look beyond prevailing practices where tourism management and marketing are the driving force for commercial exchange, but to encompass its broader essence as a vital human function, leading to richer experiences. Drawing on theory from communication studies, social psychology, social anthropology, cultural and tourism studies the book is: · an historical panorama, exploring how communication has continually influenced the allure of tourist destinations · an overview of philosophical essence of tourism as a basic human need intertwined with consciousness expansion. · written in an engaging style to stimulate thought in current issues around the tourism industry It will be of interest to academics within areas related to tourism studies, mobility studies, mass media, communication and cultural studies.

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      • Trusted Partner
        Governance as social and political communication
        Humanities & Social Sciences
        May 2009

        Governance as social and political communication

        by Henrik Bang, Martin Hargreaves

        Governance is among the most used of new ideas in the social sciences, most notably in the fields of political science, public administration, sociology, social and political theory. As ever, debates within disciplines rarely transcend disciplinary boundaries. This volume, newly available in paperback, brings together authors from these fields to elaborate on the development of governance analysis in new conceptions of political and democratic communication. It not only seeks to identify, describe and evaluate the contribution of each discipline to a theory of communicative governance, but also lays the foundation of a multidisciplinary framework for studying the mediation in communicative governance of societal concerns for effectiveness, order and participation. The book is theoretical and comparative, drawing on authors and research in Britain, Denmark, France, Germany, the Netherlands and the US. It adopts an anti-foundational approach to deconstruct the essentialist discourses endemic in each discipline and the disciplinary traditions of each country. Notions such as steering and control in public administration, identities and domination in sociology, and the community and self in social and political theory are analysed in depth. The book will demonstrate clearly how the distinctive traditions of each discipline lead them to construct overlapping, loosely coupled, and sometimes incommensurable ideas about the institutions, politics and policies of governance. ;

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      • Trusted Partner
        Tourism Transformations in Protected Area Gateway Communities
        May 2022

        Tourism Transformations in Protected Area Gateway Communities

        by Susan L Slocum, Peter Wiltshier, John Basil Read IV, Dorothee Bohn, Andrea Zita Botelho, Kelly S. Bricker, Robert S. Bristow, Karina H. Casimiro, Rosa Suárez Chaparro, Ana Cristina Costa, Kynda R. Curtis, Margaret J. Daniels, Edieser Dela Santa, C. Michael Hall, Manuel Ramón Gonzalez Herrera, Russell M. Hicks, Julie Judkins, N. Qwynne Lackey, Natalya Lawrence, Gustavo C. X. M. P. Machado, Gianna Moscardo, Jake Powell, Sidnei Raimundo, Mary Anne Ramos-Tumanan, Milena Manhães Rodrigues, Chris Ryan, Renato de Oliveira dos Santos, Jessica A. Schottanes, Ole R. Sleipness, Maria Anunciação Ventura, Therez B. Walker

        Gateway communities that neighbour parks and protected areas are impacted by tourism, while facing unique circumstances related to protected area management. Economic dependency remains a serious challenge for these communities, especially in a climate of neoliberalism, top-down policy environments, and park closures related to environmental degradation or government budgets. The collection of works in this edited book provide bottom-up, informed, and nuanced approaches to tourism management using local experiences from gateway communities and protected areas management emerging from a decade of guidelines, rulemaking, and exclusive decision-making. Global perspectives are presented and contextualized at the local level of gateway communities in an attempt to balance nature, community, and commerce, while supporting the triple bottom line of sustainable tourism. While anticipating a post-COVID 19 global shift, readers are encouraged to think through transformation and resiliency in regard to how the flux of supply vs demand alters gateway community perspectives on tourism. Specific features of this book include: · Focus on transformations, which provides insight into the complex and dynamic nature of gateway communities. · Multidisciplinary, multi-cultural insights into protected area management. · Applied and conceptual chapters from global perspectives.

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      • Trusted Partner
        The European Union in the Asia-Pacific
        Humanities & Social Sciences
        June 2022

        The European Union in the Asia-Pacific

        by Weiqing Song, Jianwei Wang

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      • Trusted Partner
        Lam Chua: Travel Notes on Food
        Food & Drink

        Lam Chua: Travel Notes on Food

        by Lam Chua

        Lam Chua: Travel Notes on Food involves Mr. Chua's travel notes and random thoughts on his trip for savoring food. He experiences around the world from Moscow to Buenos Aires, feasting your eyes on European and American styles and customs; he travels around China from Dalian of Liaoning to Sheung Wan of Hong Kong, savoring local culture and cuisines; he talks about food from cup noodles and sauce to fish roes and curry, airing opinions and making comments in passionate language. Besides, the book is illustrated by the Hong Kong talented artist as well as Mr. Chua's dedicated illustrator Ms. Meilo So. Her loose, flowing, and easily recognizable style add more appeal and interest to the book.

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      • Trusted Partner
        Community-based Control of Invasive Species
        Science & Mathematics
        June 2019

        Community-based Control of Invasive Species

        by Paul Martin, Theodore R. Alter, Donald W. Hine, Tanya M. Howard

        Invasive species are among the greatest challenges to environmental sustainability and agricultural productivity in the world. One of the most promising approaches to managing invasive species is voluntary citizen stewardship. However, in order for control measures to be effective, private citizens often need to make sustained and sometimes burdensome commitments. Community-Based Control of Invasive Species is based on five years of research by leading scholars in natural resource and human behavioural sciences, which involved government and citizen groups in Australia and the United States. It examines questions including, 'how can citizens be engaged in voluntarily managing invasive species?', 'what communication strategies will ensure good motivation and coordination?' and 'how can governing bodies support citizens in their efforts?'. With chapters on institutional frameworks, changing governance, systems thinking, organisational learning, engagement, communication and behavioural change, this book will be a valuable reference for researchers and practitioners involved in natural resources management.

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      • Trusted Partner
        The Science of Communicating Science
        Teaching, Language & Reference
        September 2019

        The Science of Communicating Science

        The Ultimate Guide

        by Craig Cormick

        Are you wishing you knew all you need to know about how to better communicate science, without having to read several hundred academic papers and blogs and books? Luckily Dr Craig Cormick has done this for you! This highly readable and entertaining book captures the breadth of research into best practice science communications and has distilled it into accessible chapters that take you through both the how and the why of science communication, supported with case studies and examples. Dr Craig Cormick has been a science communicator for over 25 years, working with organisations such as CSIRO, Questacon and the Department of Industry, Innovation and Science. He has been widely published on science communication issues in key journals and the popular media, including ABC Radio National's The Science Show, the Conversation, and has twice appeared in Best Australian Science Writing. He is a popular speaker on science communication issues at conferences in Australia and overseas. In 2013 he was awarded the Unsung Hero of Science Communication by the Australian Science Communicators (ASC) and is currently the President of the ASC. He has published over 25 books, including having edited the award-winning book published with CSIRO Publications, Ned Kelly Under the Microscope (2014), and his writing awards include a Queensland Premier's Literary Award (2006), The ACT Book of the Year Award (1999), the Tasmanian Writers Prize (2016) and an ACT Writing and Publishing Award (2015).

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      • Trusted Partner
        Towards a just Europe
        Humanities & Social Sciences
        October 2023

        Towards a just Europe

        A theory of distributive justice for the European Union

        by João Labareda

        This highly original book constitutes one of the first attempts to examine the problem of distributive justice in the European Union in a systematic manner. João Labareda argues that the set of shared political institutions at EU level, including the European Parliament and the Court of Justice of the EU, generate democratic duties of redistribution among EU citizens. Furthermore, the economic structure of the EU, comprising a common market, a common currency and a free-movement area, triggers duties of reciprocity among member states. The responsibilities to fulfil these duties, Labareda argues, should be shared by the local, national and supranational levels of government. Not only should the EU act as a safety net to the national welfare systems, applying the principle of subsidiarity, but common market and Eurozone regulations should balance their efficiency targets with fair cooperation terms. The concrete policy proposals presented in this book include a threshold of basic goods for all EU citizens, an EU labour code, a minimum EU corporate tax rate and an EU fund for competitiveness. Labarada argues that his proposals match the political culture of the member states, are economically feasible, can be translated into functioning institutions and policies and are consistent with the limited degree of social solidarity in Europe. This book is a major contribution to the understanding of what a just Europe would look like and what it might take to get us there. This book is relevant to United Nations Sustainable Development Goal 10, Reduced inequalities

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      • Trusted Partner
        A community with a shared future for mankind
        Humanities & Social Sciences
        September 2017

        A community with a shared future for mankind

        Chinese Program in Global Governance

        by Wang Fan, Ling Shengli

        Chinese President Xi Jinping has mentioned the "Chinese Plan" for global governance on several occasions, and pointed that "the world is so big and we have so many problems that the international community looks forward to hearing Chinese voices and seeing China's plans, and China cannot be absent in there". The book tries to find answers to this series of questions.

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      • Trusted Partner
        Community of Common Destiny—Chinese Program in Global Governance
        August 2017

        Community of Common Destiny—Chinese Program in Global Governance

        by Wang Fan, Ling Shengli

        Chinese President Xi Jinping mentioned the community of common destiny more than 100 times on important occasions both at home and abroad and elaborated on the connotation.This book tries to "Community of Common Destiny-Chinese Program in Global Governance" as the tittle, through ‘Community of Common destiny’ to illustrates a new international outlook" "New ideas, new measures: a win-win sharing of Chinese wisdom" . In recent years, China has built its community of peripheral destinies and taken part in the practice of global governance to explain China's determination and ability to safeguard world peace, promote global development and build a new international order, and further establish a good image of China as a responsible major power.

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      • Trusted Partner
        Embodied Communication
        January 2016

        Embodied Communication

        by Maja Storch, Wolfgang Tschacher

        The idea that people can understand each other is based on the assumption that there is such thing as the “correct” meaning of a message that simply needs to be found. According to the theory of embodied communication, however, a message has no fixed meaning that can be extracted or deciphered. There is merely the mutually produced feeling of agreement on a linguistic form, which arises spontaneously and anew from the interaction and which is not present in the beginning. Psychologists Maja Storch and Wolfgang Tschacher have at last supplied a new theory of communication that is in line with the latest research – and that can be applied in real-life situations. In addition to a section on the theory of embodied communication, the book contains detailed practical comments and a workshop section. The practical section describes a selection of everyday situations in which communication skills are called for. The methods can be applied to promote authentic and spontaneous behavior in real life situations. Target Group: Psychologists, communication experts, trainers, coaches, managers, teachers, marketing experts, and anyone who needs to communicate effectively at work or in their private life.

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      • Trusted Partner
        Creative research communication
        Teaching, Language & Reference
        May 2020

        Creative research communication

        by Clare Wilkinson, Emma Weitkamp

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      • Trusted Partner
        Eu não tenho medo
        Children's & YA
        September 2019

        Eu não tenho medo

        by Niccolò Ammaniti

        The hottest summer of the century. Four houses lost among the wheat fields. The big ones are locked in the house. Six children, on their bicycles, venture into the burning and abandoned countryside. In the middle of that sea of ears hides a frightening secret, a secret that will change forever the life of one of them, Michele, a 9-year-old boy. The story is set in the torrid summer of 1978, in the countryside of an unidentified southern Italy, but evoked with rare descriptive force. In this landscape dominated by the contrast between the blinding light of the sun and the darkness of the night, Ammaniti alternates, with wise narrative moments, comedy, the world of children's relationships, the language and the burlesque wisdom of children, their tenacity, the strength of friendship and the drama of betrayal. And at the same time he sketches an unforgettable display of adult characters. A novel of self-discovery through the most extreme risk and the need to face it, Io non ho paura becomes a poignant farewell to the age of play and amazement, to the magical energy that makes us fight monsters. And it insinuates itself under the skin of all of us, like a light stab in the chest.

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      • Trusted Partner
        The British political elite and Europe, 1959-1984
        Humanities & Social Sciences
        April 2020

        The British political elite and Europe, 1959-1984

        A higher loyalty

        by Bob Nicholls

        This book offers an original interpretation of Britain's relationship with Europe over a 25 year period: 1959-84 and advances the argument that the current problems over EU membership resulted from much earlier political machinations. This evidence based account of the seminal period analyses the applications for EEC membership, the 1975 referendum, and the role of the press. Was the British public misled over the true aims of the European project? How significant was the role of the press in changing public opinion from anti, to pro Common Market membership? Why, after over 40 years since Britain became a member of the European community, does the issue continue to deeply divide not only the political elite, but also the British public? These, and other pertinent questions are answered in this timely book on a subject that remains topical and highly controversial.

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      • Trusted Partner
        The language of empire
        Humanities & Social Sciences
        March 2017

        The language of empire

        Myths and metaphors of popular imperialism, 1880-1918

        by Robert Macdonald

        The debate about the Empire dealt in idealism and morality, and both sides employed the language of feeling, and frequently argued their case in dramatic terms. This book opposes two sides of the Empire, first, as it was presented to the public in Britain, and second, as it was experienced or imagined by its subjects abroad. British imperialism was nurtured by such upper middle-class institutions as the public schools, the wardrooms and officers' messes, and the conservative press. The attitudes of 1916 can best be recovered through a reconstruction of a poetics of popular imperialism. The case-study of Rhodesia demonstrates the almost instant application of myth and sign to a contemporary imperial crisis. Rudyard Kipling was acknowledged throughout the English-speaking world not only as a wonderful teller of stories but as the 'singer of Greater Britain', or, as 'the Laureate of Empire'. In the last two decades of the nineteenth century, the Empire gained a beachhead in the classroom, particularly in the coupling of geography and history. The Island Story underlined that stories of heroic soldiers and 'fights for the flag' were easier for teachers to present to children than lessons in morality, or abstractions about liberty and responsible government. The Education Act of 1870 had created a need for standard readers in schools; readers designed to teach boys and girls to be useful citizens. The Indian Mutiny was the supreme test of the imperial conscience, a measure of the morality of the 'master-nation'.

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      • Trusted Partner
        Successful Additional Recommendations
        2024

        Successful Additional Recommendations

        Optimum customer advice in the pharmacy

        by S. Rapp and S. Porceddu

        Consultations with added value Successful advice that brings additional sales is fun, optimally supports patient therapy, and also contributes to the success of the pharmacy. This book shows how to identify customers’ individual needs, ask the right questions, make appropriate additional recommendations, and round off the discussion with helpful tips. The two authors explain the following in three chapters: • the well-managed customer consultation – step by step to success • practical examples for customer consultations concerning the most important acute indications – with key questions and appropriate additional recommendations • successful communication – as the basis for a good team, motivated employees, and satisfied customers This book provides a source of ideas for additional therapies and can also be used as a reference work or for targeted team training. The bonus of additional sales then comes naturally!

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      • Trusted Partner
        The Wild West of Eastern Europe
        True stories
        2021

        The Wild West of Eastern Europe

        by Pavlo Kazarin

        «The Wild West of Eastern Europe» is a travel notes collection of a man who left his home to stay at home. It is an Author's chronology of the modern history of Ukraine. An attempt to sum up everything that has changed us and what has remained the same. The war plunged Ukraine into a debate about itself. We are trying to understand where THEY end and where WE start. We are finding out if it is possible to fool historical logic, putting someone on a pedestal. «The Wild West of Eastern Europe» is an attempt to systematize everything we argue about and everything we have agreed on. This book was born of occupation and war. And therefore the Author hopes for no more «to be continued».

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