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Humanities & Social Sciences
The power of citizens and professionals in welfare encounters - Head Work
by Nanna Mik-Meyer, Mark Haugaard
Description
This book is about power in welfare encounters. Present-day citizens are no longer the passive clients of the bureaucracy and welfare workers are no longer automatically the powerful party of the encounter. Instead, citizens are expected to engage in active, responsible and coproducing relationships with welfare workers. However, other factors impact these interactions; factors which often pull in different directions. Welfare encounters are thus influenced by bureaucratic principles and market values as well. Consequently, this book engages with both Weberian (bureaucracy) and Foucauldian (market values/NPM) studies when investigating the powerful welfare encounter. The book is targeted Academics, post-graduates, and undergraduates within sociology, anthropology and political science.
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Author Biography
Mark Haugaard is Lecturer in Political Theory at the National University of Ireland, Galway
Rights Information
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