Over-the-Counter Trainer
160 double-sided flashcards for learning and counselling
by Dr. Kirsten Lennecke, Kirsten Hagel and Claudia Rothermel
Description
Working at the sales counter is never dull: Every day, people come to you with the widest
possible variety of questions and expect good advice. It does not matter whether it is
about self-medication for adults, pregnant women, children, about aids and appliances,
vegan diets or alternative medicine: Whatever your customer’s concerns – you always
offer well-founded counselling.
Based on real-life counselling situations routinely encountered in a pharmacy, the authors
– all pharmacists with experience of retail sales – provide important information for such
conversations and suggest helpful questions to ask when patients seek advice.
Become a sales counter expert in no time!
More Information
Trusted Partner
Deutscher Apotheker Verlag
Specialist books in the fields of pharmacy - drug information - medicine.
View all titlesBibliographic Information
- Publisher Deutscher Apotheker Verlag
- Publication Date 2022
- Orginal LanguageGerman
- ISBN/Identifier 9783769269888
- FormatOther
- Primary Price 49 EUR
- ReadershipProfessional and Scholarly
- Publish StatusPublished
- Original Language TitleHV-Trainer. 160 Doppelkarten zum Lernen und Beraten
- Edition2nd completely revised edition 2022
- Copyright Year2022
