Improving Patient Outcomes is aimed at ward and department leaders and prospective leaders. The evidence for effective team working and its impact on patient care is readily available and as a leader you do not have to make enormous changes to the way you work to have an effect.

"This book does exactly what it sets out to do, it is clear, well written and written at the right level for the intended audience" - Directorate Manager, Merseyside

Contents include:

• Improving patient outcomes
• Diagnosis: how well is your team performing?
• Selecting team members
• Creating and sustaining a learning environment
• Performance management
• Understanding change and its impact on team performance
• Implementing systems to support effective team working
• Involving patients in their care
• Measuring performance