In the pharmacy, the staff communicate with customers, colleagues, the medical profession, sales representatives and nursing home staff. Pharmacy employees produce written information based on well-chosen sources and represent the pharmacy to the outside world through presentations, on social media, or with the help of flyers, posters and other promotional materials. All this presupposes the confident use of language, and is best trained in advance. Part A of this work provides assistance for the most diverse communicative requirements in the pharmacy. A short theoretical explanation is always followed by several tasks so that you can immediately put what you have learned into practice and try it out. The „Brief overview of grammar and language knowledge“ boxes point out linguistic stumbling blocks. Those who are not yet sure of the technical terms can make themselves fit in Part B. Here one learns how to conduct a good counselling interview according to the BAC guideline. Extensive lists of technical terms and their explanations suitable for everyday use – all arranged according to organ systems – contain the most important vocabulary for everyday pharmacy work. A totally practical German lesson!